Table of Contents INTRODUCTION.................................................................................................................................3 TASK 1.................................................................................................................................................3 P1 Explain the roles and responsibilities of marketing function........................................................3 P2Discuss how roles as well as responsibilities marketing relate to organisational context.............4 TASK 2.................................................................................................................................................6 P3 Explain the ways organisation apply or adopts the marketing mix marketing planning to achieve business objectives............................................................................................................................6 TASK 3.................................................................................................................................................9 P4 Prepare a marketing plan in relevance with chosen organisation..................................................9 CONCLUSION...................................................................................................................................11 REFERENCES....................................................................................................................................12 Books & Journal:.............................................................................................................................12
INTRODUCTION Market is wider and dynamic in nature which includes marketing concepts. It is the process of promoting or advertising the product through selling. In marketing, it important to use the functions and operations so that it becomes easy to carry out the business activities in proper manner. Sainsbury, a multinational largest corporation headquartered in UK. Firm has many competitors such as Tesco, Wal-Mart, Amazon etc. This report includes marketing functions, roles and responsibilities of marketing with organisational, marketing mix and marketing plan. It is important to be aware about marketing essentials so that decision making is done in appropriate way. Marketing concept is time consuming but is effectively is used by organisations so that strategies and tactics are implemented properly. TASK 1 P1 Explain the roles and responsibilities of marketing function Marketing has always been integral part of business which means that it drives the firm activities sin market effectively. It is also crucial to analyse as well as examine the core functions of marketing so that it is easy to make decision making during the process. It is necessary to adopt and go through marketing as it helps organisation to run their business smoothly. Marketing universal functions such as buying & selling of goods, information or data mining, transportation etc. also play vital role (Andersen, 2020). Traditional and modern marketing are different and some of firm still use traditional marketing for their business. There are also different functions of modern marketing such as acquiring the information regarding the competitors so that effective strategies are implemented. In relation with Sainsbury they adopt the marketing function in most appropriate manner. The roles of marketing functions are being discussed below- Market research- To achieve goals and objectives in proper manner awareness is to be created and managed regarding the changing trends and needs of customers. Market research plays vital role in business of selected entity which is Sainsbury. Through this role, they are able to adopt the trends and fulfil the customer needs as well as demands. Moreover, it also helps them in analysing the market situation through which they can market their product easily (Pricilla, 2019).Advertising- With proper research it is also possible to create advertisement of the product & services which awareness of the increase the awareness of the brand. Internal communication- Market functions also help in internal communication. With the help of this role, Sainsbury is able to communicate to their personnel regarding their strategies, policies, programmes, channels etc. This results in eliminating of problems &
issues amongst the management and staff. Internal communication is crucial for every business this assists entity in making a structured organisation within the business.Personal selling-During the internal communication, they are able to sell their product personally through effective use of communication. Responsibilities of marketing functions are- Track changes and market competition-In this, it helps firm in examining the progress and position of business in terms of competition and other aspects. Through this, it is easy to carry out the implement strategies as well as tactics. With help of tracking trends and changes it is easier to know the customer demands and expectation and accordingly the process is carried out. In relevance with Sainsbury, by using this function they will be able to use correct measures for the business (Chauhan, 2020). Innovation- Another important one is making innovation or innovative products in the market for growth and development. Every organisation need to adopt or create a change in a particular field to survive in market of longer period of time.In relation with chosen firm, they are flexible in nature and employees are always ready to accept the change. As they also focus on their innovation, this assists them in attracting customers, advertising & promotion, etc. Through this, it is also possible to analyse the future perspective situation of market (Cluley, 2020. Market credentials- This is also considered to be important role which helps business in collecting and gathering necessary data which is used by firm to enhance their productivity of business at rapid level. Thus, Sainsbury use market information so they take decision in most efficient manner without facing any issues or problems. With use of such credentials it is also know about the competitors and gain competitive advantage. Product designing- Marketing function focuses mostly in product development and designing. Organisation have to be more focused towards their product and design because this help firm to attract customers towards the enterprise. It is crucial process and which is to be adopted by them in appropriate way. The chosen entity always have eye on their product development which also help them to increase their market share and customer ratio. Developing strategies- Adopting and implementing strategy is also necessary as it helps firm to maintain and manage the tactics so that competition is faced in appropriate way. Furthermore, it is also essential to develop the long term strategies so that according to which resources are used. It is responsibility of manager to make ensures that al the strategies and tactics are developed with proper consideration. After a brief analysis of above matter, it is seen that roles and responsibilities of marketing function is wider as well as broader and needed to be analysed in proper manner. It is also necessary to have deep knowledge of marketing so that roles are carried out in
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effective way. Furthermore, it is also important to have a skills related with marketing which helps them in using of resources and capital in most efficient way. Moreover, it also examined that when these roles and responsibilities are being properly carried out it becomes easy for enterprise to achieve goals as well as objectives. A firm cannot perform its activities without examining their responsibilities and market function. P2Discuss how roles as well as responsibilities marketing relate to organisational context Marketing and organisational are related with each other. In organisation, marketing is important for carrying out the functions and operations properly. As the competition is rising at rapid scale, concept of marketing is also changing which is to be understood by each and every firm so that decision making is done accordingly. Moreover, it has been also specified that manager of company is responsible towards their development and growth of the process. In relevance with Sainsbury, they use the marketing in their management with different purposes and which are to be adopted by them in appropriate way. Main aim of company is to attract large number of customers and increase their sales volume. This is only possible for them when they have appropriate knowledge of marketing and market of their business. When going through the marketing, organisation uses ample number of techniques to market their brand and product such as through online promotion, digital marketing, and many more which assists enterprise to have positive result or achieve the output within a period of time (Martensen, 2017). Thus, Marketing and sales organisation carried out simultaneously it become easy for the company to manage and maintain their employees and management. So it is essential for the every organisation to use the concept of marketing to survive in the market. In relation with an entity, they use the both concept which helps them to achieve the objective within a period of time.So various type of relationship between functions as well as elevation and other department’s innovation Sainsbury has been discussed below- Marketing in finance department-Each andevery organisation has finance and audit department in their management and business because with the help of that department profit and loss, income and expenditure as well as financial position of the company is being determined in proper manner main role played by the finance department days to monitor and control the funds of the company which are being important. It is responsibility of the manager to make sure that all the transaction within and outside the organisation is being recorded in appropriate way (TAN, 2018) Without finance department it is not possible for marketing manager to determine the position and financial performance of the business. So show a proper analysis is to be done so that audit and finance team complete their work in effective manner. Furthermore marketing manager and finance manager of the chosen
enterprise which is Sainsbury's communicate with each other so that planning objectives of farm and department of both the sides perform their roles and duties properly. Research and development department with marketing-In an organisation every farm have R&D departments which are responsible for innovation and invention related with product and services. A lot of capital and human resources required to implement research and development department so that new products are being introduced in effective way in the market. In relation with Sainsbury's, they have a deep focus on their research and development department as with the help of marketing team. Moreover marketing manager of this company ensures that effective strategies are being used by research and development department so that positive outcomes and results are achieved within a period of time. Through the use of effective strategies and tactics, manager of body department co-operate and co-ordinate with each other which helps them to carry out the function as well as operations in proper manner. Marketing in Human resource department- Then company HRM department of company in which recruiting selection of candidate is done at wider scale. Furthermore, every company has HR which formulates and regulate policies as well as procedure in the management through which discipline and relation is maintained and amongst the employee. This is also relative marketing function as HR of the company hire the deserving candidate for the vacant job role. And then in marketing manager of enterprise discuss the various job opportunities with the public and HR department so that correct and suitable candidates are being adopted by the company. When body functions are carried out simultaneously it become easy for the enterprise to make decisions in the management and which also results in using manpower in effective manner (Das, 2017). Marketing and production department- Production department is also necessary for the entity as in this department manufacturing and distribution of goods as well as product is done at large scale. When coordinating with marketing manager it becomes easier for both the department to attract customers and increase the productivity of the company. In relation with Sainsbury's, superior authority of the entity analyse that production and marketing department co-ordinate with each other through proper communication tools so that result is being achieved in positive way. The chosen company has been able to attract the customer as well as increase the trust of end users with the help of delivering the right product to the right consumer. Also, both marketing and production department implement strategies and plan mutually and by understanding every individual in the team (Datta, 2017).
After examining the above paragraph it has been seen that functions and department when carried out at the same time optimistic result is being achieved by the company. Also, this results in establishment of positive relationship between the different departments. Through this, it is easier to implement new changes within the management.It is difficult to management to carry out work between different departments but it is responsibility of the manager to enhance and increase the performance of business at any cost.This will also help them as by mutual understanding management will work more efficiently and it will be easy for the enterprise to take competitive advantage in the market. When using the department functions together it is crucial examine that proper market research is being conducted and effective tools are being used during the process so that conflicts and error do not occur.In context with both the topics roles and responsibilities and to be need to be fulfil so that decision making is done in proper manner without facing any issues. TASK 2 P3 Explain the ways organisation apply or adopts the marketing mix marketing planning to achieve business objectives In market, competition is rising at rapid level which has given a rise of the marketing mix. Marketing mix is defined as set of strategies and tactics which is used by business advertise and promote their product in the market in appropriate manner with use of correct practices. There are various types of tactics measuring used in the marketing mix such as product, price, place, promotion, people, physical evidence and process. It is a wider and broader concept which is being adopted by many organisations so that they are able to use their resources as well as capital in correct way. Through use of marketing mix, it is easier to use the required raw materials for the product at the right place and right time. In relation with Sainsbury's, they also adopt the marketing mix and through which the father implement their studies in well define manner (Wu, 2018). SainsburyTesco ProductGoodsandservicesaretobe referredasproduct.Every organisation has their product and which they used to walk in their business with the motive of earning profit. In relationwith Sainsbury, they deal in variety of products such as cosmetics groceries apparels etc. The enterprise also introduces new products to the public after a deep market research and analysing the Tescowhichisalsothe multinational brand in retailing and provide varieties of product in the market.Mostoftheproductsof Tescoareatpremiumpricesand whichmakesitthecompetitorof Sainsbury (Magalhães, 2020).
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customer demand and requirements. Price Every product has a price in the accidentprocessofgoodsand services.Itisimportanttoputa value or say price on a product so that decision is made and profit as well as sales numbers are analysed effectively.There are various types of pricing strategies which are being adoptedbyorganisationssuchas penetration,skimmingpriceand manymore.Incontextto Sainsbury's,theyadoptthe psychologicalpricingstrategyso that customers are able to purchase the product at affordable rate. AsTescoistheleadingretailer marketofUKtheyusethecost leadershippricingwhichmeans most of the product has lower cost so that it can focus on all categories of customers. With the help of this strategy profit and sales volume has been placed at higher level. Place A place or location is essential for the business so that customer can easilyaccesstothestoreand purchase the product without facing anyproblemissuesor inconvenience.Chosenentityhas different branches across the globe and in the country UK at various places such as Borough high Street, Kingsway which are easily accessed by the customers and other people. Tescoisalsogloballylocated located but there are many stores whicharefarawayfromme customer’shometownonnearby places. Promotion In marketing promotion is necessary so that there is a global awareness of theproductandpeoplehave knowledgeofthebrand.A promotion is a technique or a tool through which entities are able to advertise and market their product inappropriate way.In relation with chosenenterprisetheyalsouse promotiontechniquessuchas brochures, free trial etc. Tescoalsousespromotional techniques such as buy one get one free offers club cards rewards points and many more(Wood, 2016). Physical evidence Physical evidence of entity depict it is physically present. Product and services can be tangible as well as intangible.Inrelevancewith Sainsbury's,therewasaphysical evidence of the product and services suchaspackagingdistribution facilities paperwork and many more. Tescoalsohasbothofflineand onlinestoresandotherphysical evidencesoftheirbusiness(Dib, 2018). People People are those which directly deal or encounter the end users such as customer care people, delivery man, Tescohaslargestnumberof employees in their management who performed their duties in a given
store manager, and many more. In relevancewithselectedenterprise they also have the people in your organisation which perform various functions and deal with customers properly. period of time. Moreover, people of Tescoalwayshelpcustomersand takefeedbackfromthemsothat positiverelationshipismaintained between the entity and management Process A process is referred as activities whicharebeingperformedby employees for staff of the company status maintaining and managing the record how many times customers havebeenfacinganyproblem regardingtheproduct,their feedback and other activities.As the chosenentityprovidecheap products at affordable rate but many customers are not satisfied with their productandduetowhichmany problems having faced by customers and it is difficult for company to solveeveryindividualissueina period of time. Tescoisalwaysconcernedabout theircustomersandsolvetheir issues please like them or any other individual within a day or in a week and this increase their goodwill in the market and also so they have a benefit of positive word of mouth. After examining the above stated marketing mix of companies, it is seen that without the use of marketing mix it is not possible for any organisation to carry out their activities in appropriate way. Moreover, with the help of mm will become easier for the entities to make decisions effectively and eliminate the rescore issues which can be called during the process. All the elements of marketing mix are to be considered properly by the manager so that resources and strategies are implemented accordingly. This has been also seen that it is a time consuming process and requires a deep knowledge of market as well as changing behaviour of customers (Pricilla, 2019). SWOT Analysis STRENGTH Itisthelargestsupermarketafter Tesco in UK and has strong network chain. WEAKNESS Many other stores are not performing well due to the changing needs and demands of people and culture. OPPORTUNITYTHREAT
Company has chance to develop its business more digitally while merging up with Argo. It has many competitors such as Wal- Mart which is big threat for their business as it has strong customer ratio. Strategy marketing plan-Strategy marketing plan is important so that marketing mix is used by the organisation in appropriately. Sales Analysis- The sales volume of selected entity is positive in nature and is increasing with good ratio which also shows that it is correct to use marketing plan by considering the sales analysis. Marketing goals- Main goal of Sainsbury is to provide total satisfaction to customers and increase their market share growth. Risks- Impact of Brexit is the biggest risk which is faced by company at larger level. Marketing strategy- Their main strategy is to acquire the and increase the customer ratio by adopting market development.(Wuryandani, 2018) Evaluation- Benefits- With help of marketing strategy plan, it is easier to examine the future goals and tactics. Drawbacks- To conducts this, deep level of knowledge and management skills are required. With the help of above stated marketing plan, it will be easier for chosen enterprise to carry out their marketing mix variables in most efficient manner. TASK 3 P4 Prepare a marketing plan in relevance with chosen organisation Marketing plan is essential for the company so that goals and objectives are achieved in a given interval period of time. It is defined as a written document in which various activities of business as well as strategies are stated briefly. In context to selected enterprise, they also make decision after going through the marketing plan prepared by the superior authority and managers.
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Overview- Sainsbury’s which is the largest supermarket of UK after Tesco provides varieties of products such as groceries healthy nutrition apparels and many more and is planning to expand their business worldwide so that more profitability is acquired by the company (Andersen, 2020). Vision- Main vision of entity is to be the global leader across the globe. Mission-Company’s mission is to provide quality of products and goods to the customers. Objectives- To enhance profitability and increase sales volume of the product Innovation- Digitalising the all stores of Sainsbury and also they have established the self-checkout service due to which customers do not have to wait for the checkout of their product. To achieve the above marketing plan organisation uses STP approach of marketing which is mentioned below- STP approach which is a method of marketing and is used by how many entities to understand the customer and examine the market situation properly for the business. In this three elements have been discussed and which is segmentation targeting and positioning (Chauhan, 2020). Segmentation-Segmentation is defined as dividing of market on the basis of different variables such as psychographic lifestyle demographic and many more it is important to divide the market for the business so that planning is done in proper manner. So choose an entity segment their market with the help of market research and information. They also segment their market on the basis of psychographic variable. Targeting- Another element is targeting in which the segmented market is targeted which helps the company to decide which market will give more for higher rate of return to the business. Positioning- Every product or brand has a position or a value in the market for shop opposition refer to value of a product which is being decided by the customer and company there are various types of positioning such as brand positioning and repositioning and many more. In context to Sainsbury's, they also have goodwill in the market and which also help them to increase their value of product as well as services (Cluley, 2020) Sales analysis-It is defined as mining of the data to examined the progress and performance of sales against its goals. It gives a brief knowledge about the higher performer and lower performance of the company. Advantages-
Opportunities- With help of sales analysis it provides a deep knowledge about the own and competitors product which could be used by firm as opportunity. Decision driver- It also help in making the most suitable decision of firm so that resources are used effectively. Disadvantages- Reliability-Itisnotimportantthatsalesanalysisalwaysgivesright information and sometimes wrong information provided by the tool is also not reliable. After a brief analysis of about marketing plan it is seen that with the help of STP approach and other marketing elements it is easier for enterprise 280 mission and vision of the company inappropriate way (Martensen, 2017).
CONCLUSION After examining the above report it is concluded that marketing essentials are needed to be understand in proper manner so that for the processes carried out effectively.It has been also analysed that functions of marketing, marketing mix and outline plan play a crucial role with the help of which enterprise is able to perform their roles and responsibilities in well organised manner.During the process decision making is to be done properly so that changes are not in frequent ranges and which will results in use of resources as a less manpower properly.
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