Roles of Non Direct Care Workers in Health and Social Care

Support work in heath & social care

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Identify roles of non direct care workers...............................................................................1
P2 Interpersonal skills required for non direct care workers .....................................................1
TASK 2............................................................................................................................................2
P3 Role of non direct care workers in operations of a team.......................................................2
TASK 3............................................................................................................................................3
P4 Role of non-direct care workers in maintaining health, safety and security in the caring
environment.................................................................................................................................3
P5 Importance of supervision and management in the development of non- direct care
workers........................................................................................................................................3
CONCLUSION................................................................................................................................4
REFERENCES................................................................................................................................5

INTRODUCTION
Health and social care association play an important role in order to deliver quality
service to each and every individual properly and supporting them to get recover in an
appropriate frame (Aveyard, 2014). This project is based on support work in health care so that
appropriate understanding could be done. For this aspect, roles need to understand properly
which involve in non direct care in social environment. Along with this, team working is
important so that effective and absolute working could be done. All these aspect, need to get
evaluated by considering the example of Wellington Hospital.
TASK 1
P1 Identify roles of non direct care workers
A non direct care workers stated as such individual whom are not specified for a
particular job or working. They are not involve in any specific work or job and usually perform
their working so that effective and efficient services get render. Thus, it is essential for
Wellington Hospital to determine the role of non direct care workers through which better and
suitable services get deliver to many individual whom basically suffering from mental health,
dementia etc. Office administrator: Their major role is to manage regular activities and attend the care
workers properly (Brett and et. al., 2014). Although they have to manage office related
duties in social care environment. Like in resident nursing, receptionist have to attend the
family members of their patient and provide them a time for meeting them.
 Security staff: Another non direct care workers whom are involved in social care
environment but their duties is not specific to secure the care home but they do aid in
manage and control various patient whom are suffering from mental health problems.
These are the roles which used to perform by non direct care workers of Wellington Hospital so
that effective and appropriate services lead to deliver to target number of patient which enables
in better and suitable working so that recovery in health of individual become possible.
P2 Interpersonal skills required for non direct care workers
Non direct care workers are not involved in any kind of operations directly for a specified
area but their working get vary as well. In this consideration they require several interpersonal
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