Equality, Diversity, and Fair Treatment in Public Services

Unit 3: Equality, Diversity
and Fair Treatment

Table of Contents
Introduction......................................................................................................................................1
Main Body.......................................................................................................................................1
Discuss the beginning of unconscious bias, prejudice and discrimination............................1
Describe the benefits of understanding unconscious bias, prejudice and discriminatory
behaviour in company’s.........................................................................................................2
Discuss various legislation designed for equality, diversity and fair treatments...................2
Assess the functions of advisory services in terms of equality, diversity and equality in public
service.....................................................................................................................................3
Discuss the development of organisational policy in relation to legislation and role of trade
unions.....................................................................................................................................4
Describe how equality, diversity and fair treatment can benefit public services...................4
Conclusion.......................................................................................................................................5
References........................................................................................................................................6

Introduction
The term equality is defined as the state under which each and every individual is being
treated equally and fairly, it plays and essential role in the workplace to treat each and every
employee fairly and equally in order to make them feel safe and retain them for longer. The
diversity needs be promoted in the organisation which means understanding that each person is
unique and accepting their differences and also each and every employee needs to be treated
fairly in the organisation. The Unilever is taken as the base company for this report in order to
assess the effectiveness of company’s policies regarding gender equality, diversity and fairness.
The Unilever is the top international consumer goods company offering services in more than
190 countries. Company was founded in 1929. This report highlights explanation of equality and
diversity along with legislation implemented. And also the function of advisory services in term
of equality, diversity and fairness and in addition to this importance of theses in the workplace is
also highlighted in this report.
Main Body
Discuss the beginning of unconscious bias, prejudice and discrimination
The term unconscious bias is defined as social stereotypes about group of individuals formed out
of their conscious awareness, these are the unfavourable judgements which can be in favour or
against a individual or group mostly considered as unfair these leads to inequality in the
workplace or at any public services. Having an unconscious bias leads to the discrimination at
the company as many individuals’ uses various unconscious biases which directly leads to
discriminatory behaviour in the public services so it becomes essential for the companies to
understand unconscious bias. It was first given by psychologist’s mahzarin Banaji and Anthony
Greenwald in 1995 in their book called Bildspot (Archard, 2018). One of the major increasing
concerns at the workplace is the gender bias in the workplace. In an organisation where both men
and women are working, but giving more opportunity and higher average salary to the males
only leads to the gender inequality. Similarly having negative prejudice also leads to treating
individual unfairly. The prejudice is the unfair or incorrect behaviour or attitude towards an
individual or group on the basis of individuals participation in the social group. For example an
individual can have prejudiced view towards specific gender or race (Baer, 2018). However the
discrimination is attitude of behaviour or actions usually negative attitude towards other, it
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