Benefits of Professional Development for Stakeholders in Savoy Hotel

HND HOSPITALITY
MANAGEMENT

Table of Contents
INTRODUCTION ..........................................................................................................................3
MAIN BODY...................................................................................................................................3
PART 1 ...........................................................................................................................................3
The key benefits of ongoing professional development for different stakeholders.....................3
Professional employee's expectation of skills and competencies ...............................................5
Abilities skills and competence required for event manager job in Savoy hotel.........................6
Range of learning theories and approaches used for professional and personal development....8
Developing plan for enhancing the skills and competence for organization...............................9
PART 2 .........................................................................................................................................11
Job interview..............................................................................................................................11
Key strength and weakness as well as obstacles along with the challenges in the interview
process........................................................................................................................................12
CONCLUSION .............................................................................................................................13
REFERENCES..............................................................................................................................14

INTRODUCTION
Hospitality management is overseeing the management' tasks of resort of hotels. There is
broad category of fields within the service industry which might be included food, drink and
lodging services, event planning, transportation and theme park etc. The role of hospitality
industry from long term history development and also in field of hospitality provision
(Konovalova And et.al.,2018). The Savoy hotel is luxury hotel and it was the first Savoy groups
hotel and restaurant owned by Carte's family over a century. As the Savoy was the first luxury
hotel in Britain, introducing electric lights, building, electric lifts, bathe room with luxury
products, furnished rooms, constant hot and cold running water and also many more other new
innovations. The hotel has also become the most successful venture brands with having Savoy
Orphans and Havana band which has become famous and other entertainers. This report explain
about key benefits of professional development for various stakeholder and being professional
employee skills and competences. Furthermore, also assess about abilities, skills and
competences for job role along with their range of approaches development and learning
theories. This report evaluate development plan for enhancing the skills and competencies, job
interview along with their strengths and weaknesses of applied interview process.
MAIN BODY
PART 1
The key benefits of ongoing professional development for different stakeholders
The key benefits of ongoing professional developments for having their various
stakeholder within the Savoy hotels. Hence, there is no doubt that Savoy hotels has many
stakeholders. Here are some different stakeholder in the organization:
Stakeholder means groups or individual who depend on an organization for fulfilling
their own goals and whom can easily turn the organization depend on for their own huge amount
of profits. They are various types such as employee, owners, contractor, suppliers and customer
which are might be related or nearby located (Baum, 2019). There can be two types of

stakeholder such as primary which means engage in economic transaction with the business for
example, customer, creditors, suppliers and employees. Secondary stakeholder as they are not
engaged in direct economic with their business and affect their own actions, for example,
business group support, media, communities and public.
Employee as stakeholder:-
The first key that is might be more important in organization for their running business.
In Savoy hotels employee can have more great benefits from ongoing professional developments
along with that more benefits for their organization and also to them for having more
satisfaction. While with working in ongoing professional that make employee satisfied and
highly working productive most of the time and through which something can be more love to
cherish towards their employees. Moreover, ongoing professional development also helps in
employee for making their CV values and also help them to search more jobs in the future.
Savoy hotels also assists their employee for developing them while by having development
activities (Barney, 2018). It can be also well-developed by attaining training with opportunities
for work with more fellow attended which may be sometimes led to have more career options.
Customer as stakeholder:-
The customer or clients of Savoy hotels might be had more benefits from ongoing
professional development of members in staff. Furthermore, customer or clients in Savoy hotels
receive much better social care worker who can continually updates with the new developments
of organization. In hotels customer can receive better services from their waiters of restaurant
who have gone through for customer services training and make them much developed.
Customer might be also led to have their more development in professional and being more
ethical they can easily place their more order in Savoy hotels for having more satisfaction.
Customer or clients in Savoy hotels have directly impact on their products and services quality
and their values. While employee are being professional development than customer can be also
included more in their developing business and make their more organization tasks to be
completed.
Governments as stakeholder :-
The government of country in which area Savoy hotels are operating and from that they
have more benefits from ongoing professional developments of employees as in Savoy hotels
(Leonidou and et.al., 2018). A high range of people management can be meet with both