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Professional Identity and Practice Assignment (Doc)

   

Added on  2021-02-19

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Professional Identityand Practice

Table of ContentsINTRODUCTION...........................................................................................................................1Task 1...............................................................................................................................................1P1 Analyse key benefits related with professional development for various stakeholders........1P2 Examine professional employer anticipations of skills and competencies in a peculiarorganisational context.................................................................................................................2Task 2 ..............................................................................................................................................3P3 Evaluation of own abilities, skills and competences for particular job role..........................3P4 Assessment on learning theories and approaches which are used for personal andprofessional development processes...........................................................................................5Task 3...............................................................................................................................................6P5 Develop a plan to intensify chosen skills and competencies within a particular workcontext.........................................................................................................................................6TASK 4 ...........................................................................................................................................7P6 Job interview for appropriate service industry role...............................................................7P7: Key strengths and weaknesses of the job interview process................................................1CONCLUSION ...............................................................................................................................1REFERENCES................................................................................................................................2

INTRODUCTIONProfessional identity refers to set of understanding, attitudes and beliefs related withprofessional role as a result of their working activities (Avalos, 2011). Generally, it is theconcept which illustrates way in which individuals perceive themselves within their occupationalcontext and manner in which communication occurs. Professional practices refer to knowledgeof individual within specific profession. For acquiring broader knowledge as well asunderstanding, Four Seasons Hotel London is considered in this report. It is a 5-star luxury hotelpresent within London, England and was developed in 1970. This report will be discussing keybenefits in ongoing professional development, employer expectations with respect tocompetencies and skills. Range of learning theories as well as approaches are reviewed.Furthermore, development plan and job interview is constructed. Apart from this, strengths aswell as weaknesses of interview process are illustrated. Task 1P1 Analyse key benefits related with professional development for various stakeholders.Company's Overview:Four Seasons Hotels is an international luxury hospitality organisation which rendersthere services in different countries. Four Seasons Hotel London is situated in betweenBuckingham Palace Gardens and Hyde Park, this Park Lane have impressive view of city. Afacility of free Wi-Fi is available throughout along with this they have elegant design. Theyprovide their customers with restaurant, bar and lounge facilities within an Italian-inspired menualong with this within room dinning is also provided so that their guests can be in theircomfortable private space. Along with this, Four Seasons Hotel approach focusses onexpectations as well as needs of customers. They emphasise on giving best experiences andgenerate high returns along with enhanced customer satisfaction. For gaining the competitiveedge, organisation is planning for launching check-in as well as accessibility of products withinboth offline and online products (Bauer, 2010). For gaining competitive edge rival firmmanagers of Four Seasons Hotel London needs to deliver continuous professional programmesfor different stakeholders. Key benefits for stakeholders:1

Continuous Professional Development refers to continuous process of development,maintenance and documentation of professional skills. These skills can be attained by formalprocess i.e. training or by informal process such as observing other people. This leads employeesto have competency as well as skills for gaining competitive edge within workplace (Black andPlowright, 2010). It is essential due to the reason that process is enclosed with past experienceswhich have been faced by individuals and then training is provided for overcoming variousweaknesses for formulation of effectual procedures and plans. The major key benefits fordevelopment programmes are provided below:Build credibility and confidence: On going development practices within organisationlike Four Seasons Hotel, assists stakeholders for enhancing as well as buildingconfidence level that allow them to furnish their tasks efficiently and effectively. Alongwith this, these programmes will assist employees of Four Seasons Hotel to build upcredibility for enhancing KPAs (key performance areas), KRAs (key result areas) andskills. Improvised credibility and confidence level among employees of organisation willassist them to increase quality of services and productivity within workplace (Brody andHadar, 2011).Easy Succession Planning: Professional development plan aids managers of FourSeasons Hotel to develop and prepare sequenced plan for development of employees.With respect to this organisation, plan can be formulated for enhancement as well asimprovisation of existent capabilities and skills of their employees. Along with this, itassist them to minimise knowledge gaps which are unavoidable with respect to turnoverand hiring. Management of Four Seasons Hotel to determine development programmeswhich further assists in training and development with respect to future. Increases Retention: Professional development programmes are specifically formulatedfor benefits of employees as well as stakeholders. As they are preconditioned foremployees of Four Seasons Hotel, they emphasise on overall development which furtherleads to retention of employees (Cooke, 2012). This will render sense of belongingnessas well as acknowledge that Hotel wants to retain their stakeholders for longer duration oftime. 2

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