Professional Identity and Practice

This presentation explores the concept of professional identity and practice, focusing on job interviews in the service industry and the strengths and weaknesses of the interview process. It discusses the importance of communication skills for managers, strategies for managing unhappy clients, and resolving ethical issues within the company. The presentation concludes with the significance of personal development plans and the improvement of skills and competence for a successful future.

Professional Identity and Practice

Table of Content
• Introduction
• Job interview for service industry
• Strength & Weakness of interview process
• Conclusion
• References

Introduction
• Professional identity along with the practice could effectively be considered as an effective action that is
being taken by an individual for the better future results. Over the years, it has been found that many of
the individuals performs a number of jobs and tasks so that their own satisfaction level could effectively
be improvised in relation to their living standards. In present context, various skills along with the
thinking capacity are said to be essential for professional and personal reasons

Job interview for a suitable service industry role
In present context, interview process for Event Manager is conducted underneath for the hotel that has
been taken into consideration and i.e. Rosewood Hotel
Interviewee: “Good Morning, Sir.”
Interviewer: “Good Morning, Please have a seat!”
Interviewee: “Thank You so much, Sir!”
Interviewer: “Shall we start the interview?”
Interviewee: “Yes please!”

Cont.…
Interviewer: “Okay. So, based on your own mind-set, what can be considered as the best key skill that a
manager needs in our hospitality industry?”
Interviewee: “Communication is said to be the most crucial and effective skill that a manager should
have, because what I think is that, without appropriate communication skills, an individual may not
become able to deliver right information!”
Interviewer: “If you are dealing within an unhappy client, how will you manage the whole work?”

Cont.…
Interviewee: “The absolute first approach performed by me is suitably ask the client in regards to the
issues with our administrations he or she is confronting. Furthermore, I would be giving them
confirmation that their needs would definitely be taken into account, right away! Besides, I would move
in the direction of finding the underlying driver of the issue and resolve the equivalent successfully.”
Interviewer: “Okay, a good answer, well a manager could effectively manage to attain a number which is
huge in nature but also attainable?”

Cont.…
Interviewee: “Designation and Management would be two noticeable methodologies which I would
apply right now. I would quickly move toward supervisors of various offices and would distribute them
obligations with clear directions and courses of events. Besides, for the executives reason, I would
embrace intermittent inputs to guarantee consistency in activities!”
Interviewer: “Fine, in the last, I want to ask that how will you performs different actions in relation to
resolving a problem which is also done by a staff member or our own company but in an unethical
manner?”

Cont.…
Interviewee: “At first, it is my responsibility to investigate the whole situation and ask from the person,
that what actually happened when the malfunctioning took place. At the same time, I will also be
reporting all the content gathered from him or her to authorities!”
Interviewer: “Okay, thank you so much for coming, you may leave now.!”
Interviewee: “Alright sire, thank you and I am hoping to get a call real soon!”

Strengths and weaknesses of interview process
Just when the interview process will reach to an end, it is vital that different key qualities along with the
shortcomings (weaknesses) are distinguished checked on. Henceforth, for this reason, underneath are some
of the weak points and strengthening points that can be considered which is already been procured and
referenced previously

Cont.…
Precision: The inquiries that were posed inside the process of interview were especially immediate and
consequently, required explicit replies answers as it were. This doesn't leave any extent of amateur
information which contributed in finding the correct contender for the activity.

Weaknesses:
Time Consuming: This is one of the primal most weakness that came in front of an interview is that the
whole procedure incorporates time utilization. This is on the grounds that distinct inquiries and answers
are specifically conducted all through the procedure, which added to the time

Conclusion
Considering the information, which has been given above it is pretty much clear that personal
development plan may lead an individual to keep on allowing him or herself to take right actions based
on their own knowledge and determination. Away with this, it is also said that giving appropriately
opportunity to an individual may motivate him or her through hitting the targets right on time. Including
this, it is also summarised that improvisation of different skills and competence is something, that may
lead an individual to a good future

References
Carrillo, C., Baguley, M. and Vilar, M., 2015. The influence of professional identity on teaching practice:
Experiences of four music educators. International Journal of Music Education. 33(4). pp.451-462.
Clarke, C., and et. al., 2015. Sustaining professional identity in practice following role-emerging
placements: Opportunities and challenges for occupational therapists. British Journal of Occupational
Therapy. 78(1). pp.42-50.

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