Unit 35 - Developing Individuals, Teams and Organisations

Unit 35 - Developing
Individuals, Teams and
Organizations

TABLE OF CONTENT
• Introduction
• Professional skill, knowledge & behaviour
• Skills audit & PDP
• Difference between individual learning, training and
development
• PDP and continuous learning
• HPW
• Conclusion
• References

INTRODUCTION
It is vital for developing the individual person for the success of
business organisation. In addition to this, the member within
company handles their work in a team. It is essential to work in a
team for increasing satisfaction as well as motivation level of
employees. Therefore, it is important for the HR manager to
develop the skill, ability and talent of individual person who
perform their task and work in an appropriate manner. This
report is depend upon TESCO. It is one of multinational
company of UK which deal in variety of products and services in
order to satisfy the need and wants of consumer

Professional skill, knowledge as well as behaviour
required by HR professional.
• The role of Human resource to have a sufficient workforce for the
growth and development of business organisation (Pasmore,2017). It
helps them in achieving objective and goal within stipulated period
of time. It is important for HR to have a skill and ability to recruit
talented employees for increasing the efficiency of organisation. In
context of TESCO, the HR manager have a enough skill and
knowledge regarding selling of products and services to its buyer in
appropriate manner. There is different training session conducted for
boosting the productivity of business organisation in order to
achieving competitive advantage over rival firm (Sommer, 2016).
• Professional Knowledge: It is crucial for HR to have enough
knowledge of practical as well as theoretical methods within
business organisation. It takes time to work regularly for achieving
experience of company. There are different methods and concepts
which is followed by HR of TESCO that is going to be mentioned
below:

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• Human and personnel resource: It is important for HR manager to
have a skill, knowledge and ability regarding the rules, policies,
recruitment and selection of workforce. In reference of TESCO, the
HR professional execute effective strategies, policies and
procedures in systematic manner. In addition to this, it is important
to have a positive environment within company that helps in
boosting productivity as well as profitability level. It helps in
maintaining capable team to execute their task and work in well-
defined manner (Hajro, 2017).
• Management and administration: It is vital for HR
professional to have a skill and knowledge regarding principles and
rules of company in relation to TESCO. It assists them in follow
effective plan of action for assigning resources in appropriate
manner. In addition to this, the coordinate subordinate for the
success and growth of business organisation.(Botelho, 2016).
•

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• Government Law: Herein, it is vital to have a skill as well as
knowledge regarding follow the legal procedures in order to operate
business organisation on continuous basis. TESCO is one of the well
establish chain of supermarket which operate their business at
international level. Therefore, it is important for HR manager of
company to have knowledge of various laws as well as legislation. It
assists in follow various plan of action for operating its business
activities and function in systematic way.
• Professional Skills: It is important for HR practitioner to have an
efficient skill and knowledge for improving the performance level of
subordinate in order to accomplish goal and objective of business
organisation. There are different skills and knowledge that is
necessary for employees to handle their business activities and
functions which is going to be mentioned below:
• Communication: Herein, it is vital for HR manager to
maintain effective communication with its employees for increasing
the performance of business organisation. It is necessary to transmit
information in effective manner in order to reduce any confuse
which arise due to lack of communication. In context of TESCO, the
manager of company conducts various conferences and training

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• Multitasking: It is necessary for HR manager to solve the issues and
problems related to given task and work according to their so that
they are free from load which occur within company. In reference of
TESCO, they provide effective training to its subordinates for
increasing the performance of company.
• Conflict Management: It is compulsory for HR manager to
have a skill and knowledge regarding resolving the issue and
problems arises within business organisation. In relation to TESCO,
THE HR manager of company focuses on solving the problems and
issues related to conflict which occur within business organisation.
• Professional Behaviour: It is very important to build the friendly
relation with its employees which is beneficial for business
organisation. As per TESCO, they follow several behavioural aspects
for maintain positive environment of company. (Liu,2016).

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• Ethical Behaviour: The HR Professional have ethics, value, belief which
is comply by the supervisor as well as subordinate at TESCO. It helps in
maintaining friendly environment with business organisation. It
motivates employees in performing the work well for achieving goal and
objective of business organisation. In addition to this, the positive
atmosphere helps subordinate to retain in a company for a longer period
of time.
• Accountable: The higher authority has given power to HR
professional that helps in achieving goal and objective of business
organisation. In addition to this, performance management session is
conducted by HR professional in order to identify the employees
weakness and giving effective training for improving their behaviour
within company. The main objective of HR manager to provide effective
training to its subordinate that helps them in achieving goal and
objective within organisation in stipulated period of time. (Mazzotti,
2018).

skills audit to analyse skills and knowledge and develop
professional development plan
• Every firm operate their activities with motive of earning profit and market share
growth. Skills audit refers to identifying the skills and knowledge of every personnel &
writing them on the document after proper evaluation. With help of this audit,
knowledge as well skills can be used at any time by using the document and where
those are to be applied is analysed in appropriate manner.
• Legal law- In entities, there are stages where involvement of government is necessary
and to deal with government it is important that every individual should have a proper
knowledge of legal laws and legislations. In relation with TESCO, their legal team
always provide and update the changes, policies and procedures of government rules
and regulations. By acquiring this information of government it assists the firm as well
as individual to enjoy their rights in the society as well as market. In, information of
Legal law, person who teaches learner about the credentials of legislation should be
expertise in the field so that communication is done in proper manner and learner inherit
the right information of laws and government (Amar,2017).
• Business Knowledge- Business knowledge is important as they guide both owners and
firm to how to operate, increase efficiency and to overcome with threats and challenges.
With help of business knowledge, proper measures and solution of the problem are
identified and used within the firm. In relation with TESCO, their marketing team, as
well as research team helps to provide business knowledge within the firm which results
in positive environment and coordination amongst the members.

PDP
• Professional development plan is important in firm to maintain its
stability and progress in the market. Various business deals, team
building, business activities takes place within the organisation and
all these need to managed and controlled as professionally and in
appropriate manner. With help of professional development plan,
firm handle and manages the uncertain situation effectively.

Explain skills audit & professional development plan in
relevance with business situation
In firm, skills and knowledge play vital role in business and
perform functions as well as business activities accordingly by
properly using skill set that employee have in the attributes. So,
to use those skills in business it is important to write them and
use in effective manner. Professional development plan is also
required to increase the performance of business and employees.
Without plan, activities cannot be carried out and chances of
errors as well conflicts disrupt the environment of business.
Skills audit helps the manager to identify the knowledge as well
as skills that an individual carry and which can be used to
increase the firm productivity. Adoption of PDP, leads to well
organised management and efficient output. So, to prepare
professional development plan, expertise are required to manage
all the decisions and they are responsible for all the functions,
operations and outcomes.

Differences between individual learning, training and
development
• Individual training- Individual training is important in business to
determine and evaluate the ability and skills of particular individual.
Organisation conducts individual training so that every person in firm
learn and enhance the knowledge and skills. In context to TESCO, they
prefer and use individual training so that firm functions and operations
are carried out in proper manner. Performance of every individual is
determined on the individual basis. Thus, it is important for enterprises
to implement training and development programmes.(Mlambo, 2016).
• Organisational Learning- Further comes the organisational learning,
which is important for business as well as employees. Ample number
of functions, operations and business activities are performed which
require proper guidance so that outcomes arise in positive manner. In
relation with TESCO, they provide organisational learning so that
individual in the firm become professional and perform their work
according to the policies and procedures and which makes them
professional.

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• Training and development- In organisation, training and
development play important role in enhancing the firm productivity
at broader level. Training is essential in firm because it helps the
employees to learn the work, analyse their roles and responsibilities
and achieve the goals and objectives in appropriate manner. With
help of training, individual develop their skills and knowledge at
wider and broader level. In context to TESCO, they use two types of
training; on the job and off the job training. On the job training, it
refers to training which is implemented within the organisation as
well as on the spot. This is beneficial for both organisation as well as
employees because it does not require huge cost, or any other
requirement of assets. It is less time consuming and effective and
enhance individual skills as well as knowledge. Off the job training
refers to training which is implemented outside the firm. TESCO
adopt this training so that employee abilities and capability are
determined weather person is able cope with external threats and
situation or not (Sharma, 2016).

Kolb Reflective cycle
Kolb Reflective cycle

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• According to this cycle it states about different stages of cycle
of learning which is encountered by an individual in past and
present situation. It consist of several stages which are given as
follows-
• Concrete experience- This stage depicts about the learning of
individual with different people on daily basis situation. At this
aspect, learner tries to analyse problems on analysis of
feelings.
• Reflective observation- This is another aspect in which
learner try to understand different situation according to their
own point of perspectives.
• Abstract conceptualisation- In this aspect, learner uses own
theories and ideas instead of feelings and then solve problems.
• Active experimentation- It is a last stage in which it focuses
on using of active learning style and with practical approach.

professional development and continuous learning to
increase business performance
• Continuous learning- Learning is important as it helps in
improving and enhancing the knowledge as well as skills in
appropriate manner. Continuous learning refers to gaining
new skills and information by expanding the current limit. In
context to TESCO, they use continuous learning within the firm
so that employees are able to improve their skills set in
appropriate manner. (Mueller, 2016) .This requires people and
staff who increase their productivity and efficiency of the
business. Professional development is important because it
guides and enhance the motivation of employees and also
makes them to groom as professional within the firm. In
context to TESCO, they use professional development in the
entities so that goals and objectives are achieved in proper
manner.

learning cycle theory to analyse importance of continuous
professional development plan
• Continuous and professional development theory both are
important in the organisation. With help of these firm is able to
achieve the goals and objectives in proper manner. At both
factors learning is required by both person who teaches and
learner. To analyse learning process learning cycle theory has
been used which includes four stages and those act differently
depending upon the behaviour and attitude. (Sommer, 2016).

Evaluate HPW(High Performance Management)
• Organisation is broader and wider concept which require huge time
and effective decision making to achieve the goals and objectives
in proper manner. Employees are important asset of the firm
because they help the firm to gain profit and increase sales revenue.
HPW also known as High Performance Management refers to
system in which business and HR practices are included which
helps the employees to enhance their skills set as well as
knowledge in effective manner. With help HPW, entities are able to
manage the management and employee in effective manner which
results in positive outcome. In relation with TESCO, their HR
manager of the company adopts high performance management
system so that value of the work given to employees is examined
which leads to profitability and better efficiency. HPW is essential
as it drives both management as well as employee to avail the
opportunity at wider level. Practices are important such as
communication, decision making, safety and security etc. With help
of these factors process of HPW is easily evaluated and determined.

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• Employee engagement-
• In relevance Tesco, HPW contributes to employee engagement as it
assist in increasing productivity of employees when there is existence of high
performance. Tesco have highly motivated work environment which results in
employee engagement at work place.
• Competitive advantage-
• When there is presence of HPW within the firm, it provides
competitive advantage to them because it enhances their subordinates level of
skills to do work within a given time period.
• HPW Contribution towards employee engagement and competitive
advantage
• HPW contributes to employee engagement and competitive benefit at
wider scale as because through this concept company is capable of delivering
better work environment to employees and also it leads to establishment of
positive engagement. There are various factors through which it establishes
engagement and helps in achieving benefits which are discussed below-

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• Improves better decision making- When high performance work
management is being presented in firm, company is capable of
making effective decisions with help of brain storming and group
discussions. So, in regards of chosen firm, they are consulting with
employees & other people that help them to engage with subordinates
easily.
• Different practices- In a company, personnel have higher value and
it is critically crucial to for Tesco to implement different practices to
enhance performance and progress level of business. Thus, with
adoption of various practices selected corporation is able to achieve
competitive benefits in market.
• HPW assist in analysing situation- It is beneficial for Tesco to
adopt HPW as it results in analysing employees point of view and
their situations. This also helps entity to examine subordinate
situation that leads to effective employee engagement.

HPW and its benefits within the organisational
• To increase the performance and productivity of firm it is
essential for organisation to adopt the high power work
management system in proper manner. HPW, examine and
compare the performance as well as progress of every
individual so that new roles and responsibilities are given to
subordinates to increase their efficiency level. (Hajro, 2017).
• Advantages
• HPW helps in increasing of workforce capability which leads
to better efficiency of enterprise.
• It motivates subordinates to increase their knowledge to
achieve their objectives within period of time.
• Limitations
• Aggressively used HPW can cause conflicts amongst people
in organisation.

CONCLUSION
After a brief analysis of above report, it is concluded that team,
individual and organisations need to be developed at every level or
when situation of development arises. Change is important in business
because it ensures the stability of firm and help the organisation to
overcome with market uncertain situations. Skills and knowledge are
important in the organisation and should be used whenever there is
requirement. HR professionals require these behaviour and knowledge
so that productivity of the firm increases at rapid level. Ample number
of skills and knowledge are inherit by employees and it essential to
write them over the document so that they can be used properly.
Professional development plan is also important to achieve the goals
and objectives in appropriate manner. Continuous and organisational
learning assists both entities as well as personnel to implement their
skills set in right direction. HPW is also essential to gain the business
performance. Performance management system help the firm to
analyse and determine the progress and growth of entities and as well
as subordinates

REFERENCES
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Development (Research in Organizational Change and
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Hajro, A., Gibson, C.B. and Pudelko, M., 2017. Knowledge
exchange processes in multicultural teams: Linking organizational
diversity climates to teams’ effectiveness.Academy of
Management Journal,60(1), pp.345-372.

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