This report discusses the different features and roles of leaders and managers in Toyota. It explains the importance of proper operation management for achieving business objectives. The report also explores the theories and models of leadership approach in the company.
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TABLE OF CONTENT INTRODUCTION.................................................................................3 LO1...........................................................................................................3 P1. Explaining & comparing different features and role of the leader and manager with respect to company...................................................................................................................................3 M1. Assessing and differentiating between leader’s role and manager’s function through effectively applying range of the concepts & theories................................................................5 LO2...........................................................................................................6 P2 Role of leader and function of manager................................................................................6 P3 Theories and models of leadership approach.........................................................................8 LO3.........................................................................................................9 P4 Key approaches to the operations management and role and which leaders and managers play...............................................................................................................................................9 P5 Importance and the value of operations management in achieving the business objectives11 CONCLUSION....................................................................................12 REFERENCES.....................................................................................14
INTRODUCTION Management of operations refers to an administration of the business practices for creating higher level of the efficiency as possible within the firm. The present report is based Toyota, a largest automobile company which manufactures best cars for people. Furthermore, the study highlights different roles played by managers and leaders in company. Moreover, report also shows the important of proper operation management for attaining objectives of business. LO1. P1. Explaining & comparing different features and role of the leader and manager with respect to company Manager – They are considered as an individual in an enterprise who manages and design work of the company in direction of pre-determined goals & purpose of firm. For successful execution of objectives, task of managers is for developing and establishing the appropriate strategies, plan and policies for performance of the staff & employees with an aim that they would perform their assigned task as per the objectives (Salmela, Koskinen and Eriksson, 2017). Managers are been distributed at several levels in an entity for the purpose of managing the tasks in different departments. Managers are also been concerned with appraising performance of employees and they perform such task by way of implementing process of performance appraisal at regular interval of time. Leaders- They is one who gets the task performed from staff concerning the objective of company.Theyplaysvitalroleinappreciatingandmotivatingemployeesthroughtheir communication and leadership skills that is inherent to vision of an organization. They make the employees work in the manner for achieving the goals (Webb, 2020). The man aim of the leaders is to induce & inspire employees for the purpose of their performance that results to an increase in the efficiency & productivity of the firm. Difference between leaders & managers
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Often role of the managers & leaders are counted as interchangeable, but their present a difference between functions that are performed by managers as well as leaders for getting the employees work for an entity (O’Leary, 2016). Managers in an enterprise performs task of the setting an objectives according to vision & mission of the firm and also task leaders is further communicates vision to an employee’s & also inspire them in the manner that vision of company become as their vision and they follows steps facilitated by leaders. LeadersThey persuade an objectives developed by managers, on other side managers they set an objective of an organization. Leaders influence and communicate an employee for working as per the plans, However, mangers communicate policies to leaders. Leaders provide the direction within the team, on other state, managers facilitate the direction to groups. Leaders create an idea for betterment of the company, whereas managers plays role of executing those kind of ideas into the reality. Leaders mainly focus on the people, whereas managers emphasize on the things. Leader’s role is inspiring employees for working, whereas While main role of the managers is the planning in an enterprise. Leaders motivate employees for working, while managers direct work to the staff so that they could perform as per the set standards. In Toyota, company that deals in automobile sector and is been engaged within the business activities consisting of manufacture, designing, assembly and sale of passenger car in countries such as Europe, North America, Asia and Europe (Răducan, 2016). Management of an entity is said to be efficient when strategies developed by the fire results to increase in productivity. The manager’s role is been differentiated in effective way with that of the leaders role in an enterprise. Manager of the Toyota company establishes performance standards for employee‘s task & leaders in the firm with that of their effective interpersonal communication
talent for getting the work done from employees by considering standards developed by managers. Such differentiated role of the leaders & managers in company, leads to growth in business as tasks are been segregated & performed in better manner. M1. Assessing and differentiating between leader’s role and manager’s function through effectively applying range of the concepts & theories Planning- It is the most essential function that is played by managers of Toyota which means as to plan or set goals of an entity which compiles to an increased revenues and sale of cars. The strategies framed by the company relating to the goals involve h KAIZEN that contributes towards continuous improvements in process of production for developing efficient within the product. Role of leaders in the company is communicating such roles that are been set by managers to employees and emphasize on effort of employees in achieving the goals and purpose. Organizing- It acts as most crucial function as it is concerned about utilizing & organizing the resources of an entity in effective way for fulfilling organizational goals (Chiu, Balkundi and Weinberg, 2017). The leader’s role is to allocate resources efficiently and motivating employees for performing like as available resources are used for best suitable outcome. Directing- The managers direct tasks which need to be performed to employees and the workforce of Toyota but leaders plays the role of creating team & directing the manner in which work must be accomplished. Staffing- It means as the function of the managers & leaders are needed to get best out of staff recruited in the firm. Toyota recruits staff and assigns job as per capabilities and skills of an individual. Coordination- In this the managers of company coordinates function of the different departments like production and finance and also serves the firm with benefit of producing high quality automobile at reasonable prices (Webb, 2020). However, leaders’ coordinates activity
lies with execution of best practices in the development of coordination within the activities with help of the communication & better leadership skills. Controlling- Strategies formulated by managers and execution of such strategies by leaders in Toyota are been monitored & controlled by company’s managers & leaders for verifying outcomes of performance of an employees with standards laid down by managers and guides employees accordingly. LO2 P2 Role of leader and function of manager The role of leader can be considered to be one of the most visionary and highly important for bringing on wider changes and communicate diverse goals of effective synergy within businesses for developing higher keen technical diversion and for enhancing new operational efficiency. Leader has the work to potentially yield onto diverse parameters of diverse goals and motivate various employees working within various departments and for building strong training platforms for larger effective development programs. Toyota leaders have diverse functional efficacy synergy onto where there can be factored growth gained within cultural horizons and for technical development through which targets can be achieved in stimulated time periods. Role of leaders in diverse working situations pertain onto achieving wider paradigms of new reflective synergy which potentially enhances new working goals and leverage onto wider functional development space through which Toyota competitively prepares its employees for higher diversity. It is under self efficacy roles for gaining increased determinants of wider business demands and for yielding on new metrics for communicating larger business goals and motivating employees for various duties and responsibilities where vision is propagated to bring on.Role of manager being correlated with leader is focused more on complexity parameters pertaining onto zeal of best innovative procedures implementation and for developing new technical development further onto wider paradigms for larger innovation and business goal completion (Koivula, Villi and Sivunen., 2020) EXAMPLE : While introducing new changes, policies among working scenarios' manager has to frame major new policies and head towards on strategicplanning.
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Leaders have role to practically implement new policies, motivate and train employees by training them actively towards new performance horizons.It can be also analyzed that managers have role to think on long term basis, keeping in mind company goals.Leaders on other hand work under monitoring of manger where responsibility to pracitically implement new decisions taken. Toyota leaders are focused for bringingbest training platforms for all employees within diverse teams and functionally enhancing their working goals within team performance metrics, for directing towards company goals and stringent working actions which builds more profits in business. At various situations leaders are strongly focusing in bringing on diversity within groups and enabling correct implementations of all functional steps within working grounds. Manager pools on various wide decisions and implementation of various synergy of stronger innovative management and also reflectively focus onto new paradigms of growth within keen progression. Manager has job to monitor and manage all operations where Toyota is operating its decisions and yielding onto factors where technical goals are worked on for stronger operative synergy with higher efficiency and more wisdom onto where there is high realisation of new reflective paradigms progressing ahead. Manager specially focuses for bringing on diverse actions of innovation within systems , keenly programming on new creative ideas and actions of keenly programming new work synergy which creates functional advancement within long run and also to functionally approach creative heads which creatively approach for gaining higher work synergy. Toyota applies various innovative managerial approaches forimplementing diverse dynamic goals of work for technically developing various metrics of stronger goal development,quest building fundamentals among management and for healing onnew determinants where company aims to progressively head on. Manger and leaders are the most important pillars of power and vision promotion which formally yield onto new reflective goals which progressivelybuilds on goals formulated to reflectwithin employees demands and to focusontocompanyoperationaladvancementwithinlongtermperiods(Ollilaand Yström,2017).
Toyota company being one of the most advanced innovative electronics and automobiles company globally aims to work forward for diversifying various management decisions, highly cooperatively working on structure for best working on models which further enhances wisdom and technicality of operations within wider arenas.Therehasbeenalsodemandfornew functionalstandardsofstrongerworkingpotentialityleveragedwithinnewoperational parameters where Toyota competitively aims to reach on with higher diversification and more elaborated wisdom, higher potential synergy goals onto where there shall be active indulgence of new metrics pertained on(9 Differences Between Being A Leader And A Manager,2016). Toyota managers are working for bringing on supervision among working operations, new working operations synergy and also for technical development among various departments. Managers on top department plays crucial role in implementing vision oriented strategies, ideologies which will generate the best productive output. EXAMPLES:Leader has tofocus on best trainingofemployee whennew team member is being employed at company,for further scale creative advancement and to emerge on best working standards. Leader has to keep the best strategic work vision, corporate scale growth functionally evolving towards new innovative business connectivity. P3 Theories and models of leadership approach There are various theories and models of leadership which will enable to deliver stronger growth and higher productive motivation among employees within company’s profits and consumer goodwill goals at Toyota which can be discussed as follows: Leadership theories Situational leadership:This is one of the most active and highly important leadership where dynamic working parameters enable to bring on diverse changes, higher technical advancement functional order which create higher diversity functional order and for gaining stronger employee commitment within teams. Situational leadership is highly important through which leaders can actively conduct business efficacy among various departments to take stringent decisions as per varied demands and forgaining creatively new work horizons. The situational leadership actively communicates leaders directions within teams and for motivating employees actions and for technically new relative demands and for working new horizons where communal aspects are
also focused.There has been various new production designs and new reflectivepatterns analysed based on which Toyota isprogramming its progress ahead and for factoring growth ahead onto larger goals and actively communicating new goals to company ahead andfor gaining new creativeparadigms for training larger goals. Strength of thisapproach canbe understood asit enables to deliver higher growth= avenues and new keen synergy of larger actions developing new productive consistency and wider functional innovation among larger goals (Pozo, Akabane and Tachizava, 2019) Situational theory has helped strongly to bring evocative solutions on various problems within working scenarios, and for generating new functional steps where leaders can take wide workings steps to conduct analysis of varied risks. Toyota company has also reached on larger brand goodwill by serving customers with bestservices,with use of situational leadership wherefunctional innovation is uses and also largerscope to get work done by effective employees. Contingency leadership: There are various changes and contingent situationsarising within businesses and inglobal competitive digital worldwhere companies are facing vast functional innovationand new explorativeworking situations for bringing on wider changes and for yielding on wider form of creativity. Toyota company by working with contingency leadership shall be actively developing on new functional metrics of working innovation and new working synergy of progression within various goals and for recreating new functionalparameters of consistency and larger visionary approaches.Strengths and weaknesses of this approach can be understood as highly important for gaining new functional effective marketing synergy and for gaining new functional advancement onto parameters,whichempowers motivates vision and creative energyonto various ideas and functionalinnovation. Weakness of this theory is understood that many parameters of ineffective structure withdraws unable structured goals and new working avenues,for creatively developing their newfunctional standards of higher synergy within actions. (Leadership theories and styles,2020). Contingency approach actively brings employees and leaders close to each other among market paradigms and for consistently developing new functional innovation among larger goals where Toyotawants to reach on andfor factoring growth within wider paradigms and for creating stronger determinants. This can be understood as highly importanttheory which in
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active communicates long term vision and larger productive development, keenly programming new factors of growth and wider functional synergy of operations onto which there has been larger paradigms proven to be highly stronger (Rajiani and Ismail, 2019).This leadership enables to form vast working scope segments where functional scope is large, also wider demand for generation effective working operations as demanded by wide competitive dynamic business world MANGEMNT STYLES Participative management style: This can be understood as highly diverse management styel where leaders take strong steps for creating varied platforms for communicating vision among employees and leaders, with various interactive sessions and conducting various seminars which highly enhances Toyota working culture Persuasive management style:This can be understood as one of the foremost persuasive management style where higher synergy and motivation among employees and working leaders is built for larger decisions, higher force of new innovative direction along with creativity. This can be evaluated as one of the best style forsinking in dynamic work growth change in corporate work culturefor best functional scale workgoals, cooperatively expand on new imperative work horizons. Also this brings on best productive scale diversity for yearning new innovation where leaders by being specifically motivating employees for dynamic change will be able to evolve on new profit horizons. LO3 P4 Key approaches to the operations management and role and which leaders and managers play. There are different approaches in operations management and role which leaders and managers play in these approaches Total Quality Management TQM refers to process where the tasks and the activities are seen in desired way for ensuring that operation are running at sustainable level that will better satisfy organisational needs. Need for the TQM is to focus over improvement, performance and quality of functions
running in every department of Toyota and for ensuring that balance is maintained within every process.It is one of the most common operations' management approaches that may use in context of Toyota to enhance operational efficiencies and increase productivity. Role of leaders Leaderswith TQM approach play vital role in firm by ensuring productive process of workforce through involvement and utilising different business functions. Leaders aim at remaining involved and committed in the departments so that they could provide plan for supporting organisation. Role of Managers Managershavetoensurethatorganisationfocusoverbothexternalandinternal customers. They ensure that suppliers of the company are being treated as the business partners that could provide better service to business. TQM has been also found to be largely informative among working scenarios where managers and leaders take high action strategic plans, for technical goal functional avenues , be innovatively active and also to bring on new quest horizons actively widely amongoperations management. Toyota has been also widely focusing on TQM metrics for keeping up high focus for larger functional enhanced working parameters of ideas, functional enhanced working productivity. Just in time inventory Process of JIT is outlined in process for increasing effectiveness of how organisations could decrease waste by the acceptance of goods that are required in the production (Gibson and Parkman,2018). JIT is the process which allows the management of Toyota in supporting business to lower the storage space and see goods that are needed at the specific time. Role of Leaders Leaders of Toyotamay also use this approach to ensure that goods are utilized throughout production process. They allocate the roles and responsibilities to all employees and ensure they are properly informed before starting operations. They perform check over all equipments that are used in productions process. Role of managers Managers have to order goods at right time from the suppliers and ensuring that correct quantity of the material is ordered.They use just in time inventory approach that aligns with
process of supply chain. It allows manager to order necessary product or raw material by creating a list. Continuous Improvement Continuous improvement is described as approach in workplace where the improvements are made in the overall production process. The main objective of this approach is to reduce wasters from production process so that improvements in business process could be made effectively. It is also known as Kaizen approach and Toyota has adopted the same method in the business process. Role of Leaders Leader may use continuous improvement in form of operation management approach which enable them to focus on current & further improvements among workers.They ensure that team is benefited from process. They guide the employees to perform their task accepting the new challenges in the work environment. Role of Managers Managers may play their role with above approach in term of identifying the scope for different operations to be performed in business. It also ensures that all the employees are made aware of the people goals and objectives of Toyota on which they working. They also measure the success achieved due to application of continuous improvement approach. The continuous improvement improves overall long term goals functional scenarios of operational innovation within working scenarios on company higher revenue targets, pertaining focus on keen arenas , longer scale profitability metrics. Lean Production The process could be describes as straight forwards and systematic method that aims at removing wastes from manufacturing process. Application of lean process within production process assists operational management to refine quality of the products and also morale of workforce as it requires contribution of all for the better process (Bromiley and Rau, 2016). The process also enables Toyota to ensure that most effective utilisation of the resources is made for increasing the growth of organisation by producing quality products. Role of Leaders
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They make the workers understand about their responsibilities in making the lean produced more better. They also provide directions to the employees for increasing productions and monitoring the process for eliminating wastes from the process. Role of Managers Managers analyse effectiveness of the goods and services produced by company. They ensure that useful materials for production are not eliminated. They also have responsibility of reporting progress to senior executives of Toyota. P5 Importance and the value of operations management in achieving the business objectives Value and importance of Operations management could be described as follows: Control and Distribution System The function is essential factor ensuring that the operation management is responsible for monitoring of production process in business. It ensures that appropriate distributions of the merchandises are completed for achieving goals & objectives of company. When the function is fulfilled organisations see that intention of utilising resources in efficient manner is achieved. Transformation of material into finished goods & services The function acts as opportunity for the operations management to analyse demand of the customers for products and the services. Analysing the demand and needs of customers they Toyota uses the products and services for production of the final products in intelligent manner. Business objective is to ensure that departments are producing high quality products and services acceptable to potential customers Capacity management In operations management capacity management identifies capability of development of production process. The factor acts as guideline for ensuring no additional goods have been produced when the other assets of company are delivered as there could be increased difficulty in production process(Ivanov, Tsipoulanidis and Schönberger, 2017). Production process is affected if quality of product is not guaranteed which will also affect reputation and image of company in market. Design Process Designing process of the product is fundamental function for the operations management. Specifying production process organisation would be able to accomplish demands of customers and for guaranteeing profits that will help in achieving business objectives. The function fulfils
business objectives as it enables Toyota to design products or providing services as per requirements of customers Scheduling management It is essential function of operation management that ensure that correct scheduling and the circulation of tasks to employees that are capable of meeting the requirements of the task based on the skills and knowledge possessed by them. Resources used and time available is could be insufficient for the organisation that are working over short deadlines. It is essential that before any task is started, scheduling process is placed properly as it creates framework for the jobs that are to be completed on the time specified. Value and importance of operation management Total Quality ManagementTQM helped Toyota in achieving the targeted qualitylevelbyreducingthewastageof resources to minimum. Just in time inventoryJIT is the approach that enabled Toyota in reducing the carrying cost of inventory and made the production system more faster. Continuous ImprovementThe continuous improvement is very essential as it encourages the workforce towards taking steps to improve the process continuously. It gives birth to new innovations of processes that made the Toyota one of the most innovative company. Lean ProductionIt is also one of the important technique that helped management of Toyota in monitoring andmaintainingeffectivecontroloverthe processes and reducing the wastage. P6-Factorswithinbusinessenvironmentthatimpactuponoperationalmanagementand decision-making by leaders and managers PESTEL analysis- Political factor-
Change in trade policy, tax rate, and political stability or instability are included in list of political factors that may hamper work and performance of companies in varied manners. For example, in case of Toyota, increase tax rate may put negative impact on decision-making of leader and managers as well. It drives the attention of manager to reconsider plan relate to trade due to increasing taxation, which may affect profits margin of company. Economical factors:Toyota for internationalpositioning has to evolve on best economic policies and factors for best economic diversity, best work growth diversity which will enable profound global market reach. Social factors:There is wide scale innovative technicalvariety demand among profoundly evoking competent scale goals where social factors such as tastes,preferences and automatic work growth surging pace generates profound efficacy. Technological – The technological factors refers to advancements in the technology which has been introduced in the market at times. It is essential for the business to adapt to the changing technology in the business. Legal – The legal factor refers to rules and regulation that influences the business and is required to be considered by the company for effectively carrying their business. Company is required to be updated with change in rules and regulations for complying them properly. Environmental – There has been considerable requirement for the companies to take their responsibilities towards the environment. Companies should take the CSR practices to smoothly conduct their business. CONCLUSION From the above report it has been summarized that both managers & leaders plays a critical role in the smooth functioning of business activities. They are one who helps the company in achieving its goals effectively and efficiently within the timeframe and standards or strategies set. Effective management leads the company to reach growing success in the long run and stability against its competitors.
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