Difference between Manager and Leader Roles in Operations Management

MANAGEMENT AND
OPERATION

Table of Contents
INTRODUCTION...........................................................................................................................3
LO1..................................................................................................................................................3
P1. Defining and contrast between the roles and the features of the manager and the leader ...3
LO2..................................................................................................................................................5
P2.Explaining functions and the role of leaders in several situations.........................................5
P3.Applying models and the theories inconsideration with system and situational leadership
that impacts operational management.........................................................................................6
LO3..................................................................................................................................................7
P4 key approaches to operations management and the role that leaders and managers play. . . .7
P5 Importance and value of operations management in achieving business objectives. ...........8
LO 4.................................................................................................................................................9
P6 factors within the business environment that impact upon operational management and
decision-making by leaders and managers..................................................................................9
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
Operations management is an area of management concerned with designing and controlling the
process of production and redesigning business operations in the production of goods or services. Sainsbury’s
is one of the biggest retailer in the UK. After Tesco and Asda in the UK. Sainsbury’s is founded by John James
Sainsbury in the year 1869. This report highlights the difference between role of the manager in organization
and the function of the leader in the organization. After that the report goes on to highlight the role of both the
manager in the different business situation in the organization. After that the report goes on to highlight the
different theory and the model of the leadership which can be applied on the organization. After that the report
highlight the key approaches of operational management and the importance of using operational management
tool in the organization. In the end the report highlights the different factor of the business environment which
used to influence the decision making of the manager and leader in the organization.
LO1.
P1. Defining and contrast between the roles and the features of the manager and the leader
Managers- They are the persons within an entity who has the responsibility of designing and
managing work of the company in direction to set goals and the objective of the firm. In order to
achieve the goals successfully, main task of managers is developing and establishing relevant
strategies and the policies for planning the working of employees and the staff with an aim that
they will be performing their assigned task as per the standards set and the objectives framed.
Managers are been distributed at several levels within an enterprise for the purpose of managing
the tasks effectively and efficiently in each and every department. Managers are mainly
concerned with an appraisal of an employees performance and in performing their task by
executing the process of performance appraisal at regular interval of time.
Leaders- They are meant as persons who are responsible for getting the work done from
the staff in concerned to the goals of an enterprise. They plays a crucial role in motivating
employees through their communication and the leadership skills that are inherent for reaching to
the vision of the corporation. They makes an employee work in such a manner that helps in
accomplishing the objectives. The main aim of the leaders is stated as inspiring and influencing
an employees for achieving their performance that results in increasing productivity and an
efficiency within the company.
Difference b/w leaders and managers

Specifically, it is seen as the roles of the leaders and the managers is counted as
interchangeable, but there exist some of the differences in between the functions that are
performed by managers and leaders for getting an employees work for an entity.
Managers Leaders
They set for an objective of the firm. On the other hand, they are the persons in the
organization who persuades an objective that
had been developed by managers.
Managers reports and communicate for the
policies framed to leaders.
Further leaders induces all the employees for
performing the task as per the set policies by
communicating them about the policies that are
been prepared by managers.
He is the person who facilitates a direction to
groups towards achievement of goals.
Within a team one person is the leader who
provides the direction in a team.
Managers seek for creating new ideas for the
success of an enterprise.
However, leaders play an important role in
executing the ideas into the reality.
The main role of the managers is to make an
effective plan in the company.
On the other note, main role of leaders is
inspiring employees and the staff at the
workplace.
Managers mainly emphasize on doing the
things.
While, Leader focuses majorly on the people
and making them doing the task effectively.
They provide a direction and instruction
regarding the work to employees.
However, leaders encourage and motivate all
the team members and the employees to
perform in an efficient way.
Thus, In Sainsbury’s, a retail sector company that operates its business as the chain of the
supermarket within UK. The management of an enterprise is seen as efficient as it had developed
an effective and competitive strategy which leads the company to increased productivity. In the
work environment, managers of Sainsbury have played a differentiated role in comparison to the
leader’s role in effective manner (Akalin, Huang and Willems, 2016). Managers of Sainsbury’s
establishes appropriate standards for performing the tasks of an employee and leaders in the firm
along with their efficient communication skills in order to get the work done from employees as
per the established standards and set strategies. Such differentiated roles of leaders and the
managers in an entity resulted a growth in business as tasks are been segregated and has been
performed in the better way.