Unit 4. HLTWHS002 - Follow safe work practices for direct client care

Page | 1
Unit Assessment Pack (UAP) – Cover Sheet
Student and Trainer/Assessor Details
Student ID
Student name
Contact number
Email address
Trainer/Assessor name
Course and Unit Details
Course code CHC33015
Course name Cert III in Individual Support
Unit code HLTWHS002
Unit name Follow safe work practices for direct client care
Assessment Submission Method
☐ By hand to
trainer/assessor
☐ By email to
trainer/assessor
☐ Online submission via Learning
Management System (LMS)
☐ By Australia Post to RTO ☐ Any other method
_________________________________________________
(Please mention here)
Student Declaration
• I certify that the work submitted for this assessment pack is my own. I have clearly referenced
any sources used in my submission. I understand that a false declaration is a form of
malpractice;
• I have kept a copy of this assessment pack and all relevant notes, attachments, and reference
material that I used in the production of the assessment pack;
• For the purposes of assessment, I give the trainer/assessor of this assessment the permission
to:
o Reproduce this assessment and provide a copy to another member of staff; and
o Take steps to authenticate the assessment, including communicating a copy of this
assessment to a checking service (which may retain a copy of the assessment on its
database for future plagiarism checking).
Student signature: ________________________________
Date: ____/_____/______________
HLTWHS002 Follow safe work practi ces for direct client care Current Version: 22 May 2020

Page | 2
Assessment Conditions
Unit purpose/application
This unit describes the skills and knowledge required for a worker to participate in safe work
practices to ensure their own health and safety, and that of others in work environments that
involve caring directly for clients. It has a focus on maintaining safety of the worker, the people
being supported and other community members.
This unit applies to all workers who require knowledge of workplace health and safety (WHS) to
carry out their own work, in both centre-based and home-based service provision.
The skills in this unit must be applied in accordance with Commonwealth and State/Territory
legislation, Australian/New Zealand standards and industry codes of practice.
What the student can expect to learn by studying this unit of competency
• Follow safe work practices for direct client care
• Follow safe work practices for manual handling
• Follow safe work practices for infection control
• Contribute to safe work practices in the workplace
• Reflect on own safe work practices
Training and assessment resources required for this unit of competency
The student will have access to the following:
• Learner guide
• PowerPoint presentation
• Unit Assessment Pack (UAP)
• Access to other learning materials such as textbooks
The resources required for these assessment tasks also included:
• Access to a computer, the Internet and word-processing system such as MS Word.
• Codes of practice and standards issued by government regulators or industry groups
• Access to individualised plans and any equipment outlined in the plan
• Recognised assessment and planning tools
Skills must be demonstrated:
In the workplace
OR
In an environment that provides realistic in-depth industry validated scenarios and simulations to
assess candidates’ skills and knowledge.
In addition, assessment must ensure use of:
• current workplace policies and procedures for WHS
• PPE relevant to the workplace and job role of the worker
HLTWHS002 Follow safe work practi ces for direct client care Current Version: 22 May 2020

Page | 3
Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF
mandatory competency requirements for assessors.
Submission instructions
Your trainer/assessor will confirm assessment submission details for each assessment task.
Academic integrity, plagiarism and collusion
Academic Integrity
Academic Integrity is about the honest presentation of your academic work. It means acknowledging the
work of others while developing your own insights, knowledge and ideas.
As a student, you are required to:
• Undertake studies and research responsibly and with honesty and integrity
• Ensure that academic work is in no way falsified
• Seek permission to use the work of others, where required
• Acknowledge the work of others appropriately
• Take reasonable steps to ensure other students cannot copy or misuse your work.
Plagiarism
Plagiarism means to take and use another person's ideas and or manner of expressing them and to pass
them off as your own by failing to give appropriate acknowledgement. This includes material sourced
from the internet, RTO staff, other students, and from published and unpublished work.
Plagiarism occurs when you fail to acknowledge that the ideas or work of others are being used, which
includes:
• Paraphrasing and presenting work or ideas without a reference
• Copying work either in whole or in part
• Presenting designs, codes or images as your own work
• Using phrases and passages verbatim without quotation marks or referencing the author or
web page
• Reproducing lecture notes without proper acknowledgement.
Collusion
Collusion means unauthorised collaboration on assessable work (written, oral or practical) with other
people. This occurs when a student presents group work as their own or as the work of someone else.
Collusion may be with another RTO student or with individuals or students external to the RTO. This
applies to work assessed by any educational and training body in Australia or overseas.
Collusion occurs when you work without the authorisation of the teaching staff to:
• Work with one or more people to prepare and produce work
• Allow others to copy your work or share your answer to an assessment task
• Allow someone else to write or edit your work (without rto approval)
• Write or edit work for another student
• Offer to complete work or seek payment for completing academic work for other students.
Both collusion and plagiarism can occur in group work. For examples of plagiarism, collusion and
academic misconduct in group work please refer to the RTO’s policy on Academic integrity, plagiarism
and collusion.
Plagiarism and collusion constitute cheating. Disciplinary action will be taken against students who
engage in plagiarism and collusion as outlined in RTO’s policy.
HLTWHS002 Follow safe work practi ces for direct client care Current Version: 22 May 2020

Page | 4
Proven involvement in plagiarism or collusion may be recorded on students’ academic file and could lead
to disciplinary action
Other Important unit specific Information
N/A
Unit outcome
• This unit is not graded and the student must complete and submit all requirements for the
assessment task for this cluster or unit of competency to be deemed competent.
• Students will receive a 'satisfactorily completed' (S) or 'not yet satisfactorily completed (NS)
result for each individual unit assessment task (UAT).
• Final unit result will be recorded as competency achieved/competent (C) or competency not
yet achieved/not yet competent (NYC).
Prerequisite/s
Nil
Co-requisite/s
Nil
Foundation Skills
The Foundation Skills describe those required skills (learning, oral communication, reading, writing,
numeracy, digital technology and employment skills) that are essential to performance. Foundation skills
essential to performance are explicit in the performance criteria of this unit of competency.
Relevant Legislation
 Australian Human Rights Commission Act 1986
 Age Discrimination Act 2004
 Disability Discrimination Act 1992
 Racial Discrimination Act 1975
 Sex Discrimination Act 1984
 Code of ethics and codes of conduct
 Ethical Principles in the Workplace
 Codes of practice
 The Privacy Act 1988 (Privacy Act) and Australian Privacy Principles (APPs)
 Occupational Health and Safety Act 2004
 Work Health and Safety Act 2011
Principles of assessment and rules of evidence
HLTWHS002 Follow safe work practi ces for direct client care Current Version: 22 May 2020

Page | 5
All assessment tasks will ensure that the principles of assessment and rules of evidence are adhered
to.
The principles of assessment are that assessment must be valid, fair, flexible, reliable and consistent.
The rules of evidence state that evidence must be sufficient, valid, current and authentic.
AQF Level
AQF levels and the AQF levels criteria are an indication of the relative complexity and/or depth of
achievement and the autonomy required to demonstrate that achievement.
All assessment tasks must ensure compliance with the requirements of AQF level and the AQF level
criteria. For more information, please visit http://www.aqf.edu.au/
Further Information
For further information about this unit go to https://training.gov.au/Training/Details/HLTWHS002
Additional Information
• This information will be managed by the provisions of the Privacy Act and the Freedom of
Information Act.)
• Students are required to satisfactorily complete and submit all assessment tasks that
contribute to the assessment for a unit.
• Students will be provided with one more attempt to complete this Unit assessment pack
(UAP) if trainer/assessor deems them not satisfactorily completed (NS) in any Unit
assessment task (UAT).
• Unit Pre-Assessment Checklist (UPAC) will be reviewed by the trainer/assessor to ensure
the student is ready for the assessment.
• Feedback regarding this Unit Assessment Pack (UAP) can be emailed to the compliance
and quality assurance department/administration department in your RTO for
continuously improving our assessment and student resources.
Feedback to student
Feedback on students’ assessment performance is a vital element in their learning. Its purpose is to
justify to students how their competency was assessed, as well as to identify and reward specific
qualities in their work, to recommend aspects needing improvement, and to guide students on what
steps to take.
Feedback defines for students what their trainer/assessor thinks is important for a topic or a subject.
At its best, feedback should:
• Be provided for each Unit Assessment Task (UAT)
• Guide students to adapt and adjust their learning strategies
• Guide trainers/assessors to adapt and adjust teaching to accommodate students’ learning
needs
• Be a pivotal feature of learning and assessment design, not an add-on ritual
• Focus on course and unit learning outcomes
• Guide students to become independent and self-reflective learners and their own critics
• Acknowledge the developmental nature of learning.
HLTWHS002 Follow safe work practi ces for direct client care Current Version: 22 May 2020

Page | 6
If students have not received proper feedback, they must speak to compliance and quality assurance
department/administration department in the RTO/person responsible for looking after the quality
and compliance services of the RTO.
For more information, please refer to RTO Student Handbook.
HLTWHS002 Follow safe work practi ces for direct client care Current Version: 22 May 2020

Page | 7
Assessment Task 2 – Unit Skills Test (UST) - Case Studies
Assessment type
 Unit skills test -Case Studies
Assessment task description
• This is the second unit assessment task you have to successfully complete to be deemed
competent in this unit of competency.
• Student is required to read five (5) case studies and answer the questions related to case
studies.
• Student need to complete one (1) WHS checklist as per case study 2
• Student need to write one (1) evaluation report as per case study 2
• Student need to complete one (1) fatigue checklist as per case study 3
• Student need to complete one (1) incident report form as per case study 5
• You will receive your feedback within two weeks - you will be notified by your Assessor
when results are available.
• Student must attempt all criteria to the required level, e.g. Assessment criteria mentioned in
the performance checklist to be deemed satisfactory in this task
Applicable conditions
• This assessment is untimed. Student must finish assessment task in his own time.
• Assessment is conducted as open book tests (this means that you can refer to your textbook
or other learner resources during the test).
• Electronic devices are allowed during this test.
• Outside materials are allowed.
• You must complete the task with your trainer and other classmates.
• You will be assessed independently on this assessment task.
• No marks or grades are allocated for this assessment task. The outcome of the task will be
Satisfactory or Not Satisfactory.
• As you complete this assessment task you are predominately demonstrating your practical
skills, techniques and knowledge to your assessor.
• Assessor may ask you relevant questions during this assessment task.
Resubmissions and reattempts
• Where a student’s answers are deemed not satisfactory after the first attempt a
resubmission attempt will be allowed.
• You must speak to your Assessor if you have any difficulty in completing this task and require
reasonable adjustments (e.g. can be given as an oral assessment)
Location
• This assessment task may be completed in a classroom, learning management system (i.e.
Moodle), workplace, or independent learning environment.
• Your assessor will provide you further information regarding the location of completing this
assessment task.
General Instructions for attempting the skills test:
• Attempt a skills assessment consisting of five (5) case studies followed by written questions
HLTWHS002 Follow safe work practi ces for direct client care Current Version: 22 May 2020

Page | 8
How your assessor will assess your work?
 This assessment task requires the student to read five (5) case studies and answer the
questions related to case studies.
 Answers must demonstrate the student’s understanding and skills of the unit.
The assessor:
 Assesses each student’s performance in accordance with the performance criteria for
competency listed in the Unit Trainer and Assessor Pack (UTAP).
 Assess each student’s performance and provide feedback within two weeks of student
attempting this assessment task.
 Notify each student that they are Satisfactory/ Not Satisfactory via the student portal.
 Submit assessed unit assessment pack to student administration within one week of marking
so results can be uploaded into the student management system.
Instructions to Students
 Read the case study and answer the written questions.
 Answer must be provided in the space provided
 Student need to complete one (1) WHS checklist as per case study 2
 Student need to write one (1) evaluation report as per case study 2
 Student need to complete one (1) fatigue checklist as per case study 3
 Student need to complete one (1) incident report form as per case study 5
Assessment Task 2
Case Study 1: Connie and Vicky
Hazardous manual handling
Connie and Vicky work 8 hour shifts in the kitchen section of an aged care facility that involves
moving food trolleys to level 1 and 2 which includes stairs. They are required to do this upto 6 times
over the shift using the lift. Currently the lift is out of order therefore Connie and Vicky are using a
ramp to cart the food trolleys upstairs.
Connie has just been diagnosed with MSD (musculoskeletal disorder) of the back. Connie recently
notified her health and safety representative that she was experiencing constant shoulder and back
pain due to excessive force used to transfer the trolleys upstairs. Vicky is not suffering from any pain
or injury but reported the same issue to the health and safety representative. The health and safety
representative reported this information to the employer. The employer decided to look at all the
tasks that Connie and Vicky perform, to see whether they involved hazardous manual handling.
Both employees use similar strategies to do undertake this task, however still find it hard to use the
ramp as it involves the extra force to push the trolleys.
1. As per case study does the task involve hazardous manual handling? Yes/No
Student response:
HLTWHS002 Follow safe work practi ces for direct client care Current Version: 22 May 2020