Unit 4 - Management And Operations

Unit 4
Management And Operations

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1. Definition and roles of both managers and leaders and differences between management
and leadership.........................................................................................................................1
TASK 2............................................................................................................................................4
P2: Roles of management and leadership in application to different organisational situations,
supported by theories and concepts........................................................................................4
P3 Strengths and weaknesses of different approaches to leadership and management.........6
TASK 3............................................................................................................................................7
P4 key operational approaches to operations management and their value...........................7
P5 Importance and values of operation management.............................................................9
TASK 4..........................................................................................................................................11
P6 Impact of external business environment factors that affect decision-making of leaders and
manager................................................................................................................................11
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14

INTRODUCTION
Management and operations are the administration of any commercial enterprise
practices to create advanced level of efficiency and productivity within firm. This consists
planning, arranging as well as guiding manufacturing methods of goods or services (Ambos. and
Håkanson, 2014). Unilever is considered for this report. It is known as the British Dutch
Transnational consumers goods organisation having headquarter is in London, UK. The purpose
of this assignment is to describe the management structure of the firm. Manager and leader’s role
as well as role of the management and leadership into company situation. Strength and weakness
of various approaches to management and leadership with conclusion that support theories of
leadership. Company's key operations and their functions as well as the operational approaches
and its value. External business environment factors impact which affect decision making of
leaders and manager. Approaches of management and leadership uses to develop efficiencies of
the operations. Along with this, recommendation is provided for further improvements are also
explained in this report.
TASK 1
P1. Definition and roles of both managers and leaders and differences between management and
leadership
Managers are the individuals who are accountable to control and handle the management
as well as the performance of the firm to attain the organisational objectives (Eraqi, 2014). They
has proficient knowledge in its field due to which it can capable to support their system by
delegating duties to workers at various level of the organisations. Thus, role of managers in
Unilever are as follows: Interpersonal Roles: In this, Unilever manager must give appropriate information which
aids company to develop strategies for attainment of organisational objectives. Moreover,
they must become socially or legally responsible as it need to encourage another
individual as its subordinates view them as a person who has control.
 Decisional roles: It is the crucial role which whole manager must perform effectually. In
this, manager role is to handle the variations and control the organisation. Moreover, they
need to take accountabilities as well as allocate resources where this is effectual to utilise
and then negotiate with their staff.
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Leaders are considered as the person who do activities like observing, guiding and many
more to motivate its subordinates for achieving the goals of the company. They mostly set the
targets which encourages another people and examine their performance efficaciously. Also, it
acts as motivator, problem resolver etc. so, the leader’s role in Unilever are as follows: Problem resolver: This is crucial for Unilever to resolve conflicts as well as issues
among team so that efficiency and productivity can be maintained to accomplish the
group targets effectively (Fisher, 2013).
 Motivator: Role of leaders in respective firm is to motivate their groups or subordinates
so that it can perform their task according the demands of the organisation.
Distinguish among Leadership and management:
Basis Leadership Management
Definition This is the skills as well as capability of
guiding and directing another
individual. Also, influence them to
perform work.
This is the art of organising and
coordination things in effectual way.
Orientation It has long term as well as need
effective foresightedness.
It has short term orientation.
Focus on It focusses on motivating individuals to
accomplish objectives.
It focusses on handling and managing
the organisational activities.
Comparison between roles of a leader and roles of a manager.
ADAIR’S MODEL of leadership have three main functions of leaders that are attaining
the task, maintaining the team and meeting the requirements of people.
ROLE OF LEADERS:
For describing the leaders role, Adair model is applied fro effective results. This theory
concentrate upon the functions of leadership that are mentioned below:
 Defining the task: This is essential for Unilever leaders to define the task of all team and
individuals. This should be depends upon clear objective which have to be SMART
(Specific, Measurable, Achievable, Realistic and time focus).
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