Management and Operations Essay - Express Hotel

Management and Operations

Table of Contents
INTRODUCTION...........................................................................................................................2
TASK 1............................................................................................................................................2
P1 Differentiating the roles as well as characteristics of leader and manager ...........................2
TASK 2............................................................................................................................................4
P 2 Role of leader and Function of manager in several situational context................................4
P3 Situational, system and contingency leadership....................................................................5
TASK 3............................................................................................................................................7
P4 Operational management approaches...................................................................................7
P5 Importance and value of operational management in context of business objectives...........9
TASK 4..........................................................................................................................................10
P6 Assessing the important elements in business environment that have effect on operation
management .............................................................................................................................10
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12
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INTRODUCTION
Management and operations are two important business operations. These factors have
great impact on the success and growth of firm. The management is defined as the activity that is
facilitated by the manager in order to bring all employees together and encourage them to
increase their contribution towards achievement of business goals and objectives. Operational
refers to as the human act that include planning, designing, managing , organising and
controlling operational and production activity. Sound operational management system assist
organisation in ensuring the effective as well as efficient utilisation of resources. It aids business
entity in minimising wastage and also assist firm in increasing production capacity.
The project emphasizes on de terming the role of leader and function of leader in
different situational context in holiday in Express hotel. It will also include the explanation about
the various operational management approaches.
TASK 1
P1 Differentiating the roles as well as characteristics of leader and manager
Manager and leaders plays essential role in the business. They are the people who have
the responsibility to manage people and activities in the organisation. A manager is a person who
is accountable for managing and administering an enterprise or employees at workplace. They
are recognised as a manager due to their specialised abilities and capabilities to manage
resources as well as people within an organisation has overall charge of managing overall
business performance. The leader is the person who have high influencing power to motivate
people for improving their performance and increasing their participation in various business
activities (Harwiki,2013.) Leaders are responsible for maintaining team performance and
inspiring people to contribute in driving team towards achievement of common goals. The
function of manager in holiday in Express hotel is to develop effective strategy in order to assist
business entity in dealing with changing situation. It is the duty of manager to manage all the
activities and operation within a firm. The role of leader is to motivate team member to improve
their performance and help team in producing desired outcome. It is the duty of leader to
formulate strategy for team member and assist team member in completing their task. The
function of manager is to develop business plans , policies , regulations and establish standards.
As this activity will assist cited venture in achieving organisational goals and objectives. The
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objective of holiday in Express hotel is to increase its market share , profitability and gain
customer loyalty. The leaders and manager in holiday in Express hotel should complete their
task and duties in appropriate manner. As this action and strategy will assist them in maintaining
their position within organisation and fostering career growth.
Leaders Managers
He is a person whose duty is to develop
strategies for getting work done through team
members.
The role of manager is to formulate plans,
strategies for all employees at workplace in
order to drive cited venture towards
achievement of goals and objectives.
The function of leader is to inspire team
member to work for the benefit of group and
increase their participation in team activities as
well as discussions.
It is the duty of manager to motivate people to
increase their contribution by providing ideas
to solve various business issues.
The role of leader is to provide training to team
members, so that they can perform their task in
systematic manner.
The function of manager is to provide training
and learning opportunities to all management
workers , so that they can manage various
activities and operations.
It is the duty as well as responsibility of leader
is to provide proper guidance and direction to
their followers.
The role of leader is to provide guidance and
direction to leaders.
The function of manager is to facilitate
coordination between team members and aid
them in solving their problem.
It is the duty to manager to identify the various
business issues and analyse appropriate
solution for the same.
Leaders have high influencing power. Manager have management knowledge and
directing as well as managing abilities. They
also posses decision making skills.
Leader has consultative and participative
behaviour.
Manager has supportive as well as positive
attitude.
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