Roles and Characteristics of a Leader and Manager in Operations Management

Management and
operations

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1 Different roles and characteristics of a leader as compared to a manager........................3
TASK 2............................................................................................................................................4
P2 Examine examples of how the role of a leader and the function of a manager apply in
different situational contexts..................................................................................................4
P3 Apply different theories and models of approach, including situational leadership, systems
leadership and contingency....................................................................................................5
TASK 3............................................................................................................................................6
P4 Explain the key approaches to operations management and the role that leaders and
managers play.........................................................................................................................6
P5 Explain the importance and value of operations management in achieving business
objectives................................................................................................................................7
TASK 4............................................................................................................................................8
P6 Assess the factors within the business environment that impact upon operational
management and decision-making by leaders and managers.................................................8
CONCLUSION ...............................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
A leader is the one that is responsible for binding up the whole process and the team
together. Leader acts as the small thread that binds the organisation and the team together. With
the help of the good leader the organisation are able to make their effective as well as the
ineffective team more and more competent and with the help of the leader they are able to make
them work with their full potential. The organisation that is selected for the completion of this
project is TESCO. TESCO was founded in the year 1919 and since then they have seen many
ups and downs in their business and they have overcome all of them with the help of effective
management and an effective leader. They are now the largest supermarket retail store in United
Kingdom and they have more than 6,000 store across the globe. They were only able to make
themselves this large was because of the fact, that they were having a efficient and effective
management to guide them.
This report includes the role and the type of leaders. This report will also throw some light on
the importance of management and on the models and the approaches that they are using in order
to remain the largest supermarket store in United Kingdom.
TASK 1
P1 Different roles and characteristics of a leader as compared to a manager.
The success or the failure of the company is depended on the efficiency and the
effectiveness of the leader. So a leader is the one that is playing the most important role in the
organisation. A leader is the person who is having a different vision for seeing something . The
way the leader is doing the task is different because of the fact that the main aim of the leader is
to do the task with effectiveness and with efficiency. With the help of the effective leader
TESCO was able to make them the largest retail supermarket chain in United Kingdom. A good
leader is the one that can make the ineffective team to also work with their full potential. Leader
can make the team member to work with their full motivation and when only the motivation is
not enough, the leader can make connected with each other so that the work or the task that they
are in can be easily achieved.
Role and characteristics of a leader
 provide direction – leader in an organisation acts as the direction for them they are doing
the task that the radar is doing for the ship. Leader is the one that is guiding the whole