Leadership and Management Concepts

LEADERSHIP AND
MANAGEMENT
CONCEPTS

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Table
of
content
• .• INTRODUCTION
• Define the important
approaches of operations
management along with the
roles of manager and leaders
• What is the significance of
operations management in
achieving the objectives of the
business
• Explain the factors of business
environment which have an

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• Leadership refers to a process of influencing and encouraging other people to work
efficiently in order to achieve the objectives of the organization. It is an informal process
which leads to motivation of the individuals. A good leader is the one who has the capability
to motivate and develop the individuals to bring out the best of their potentials. A leader
must commit to their tasks and responsibilities, have good communication skills and can
take right decisions at right time.
INTRODUCTION

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Define the important
approaches of
operations
management along
with the roles of
manager and leaders.• Operations management theory is a set of techniques which are
used by the organizations with an aim to increase the productivity
and efficiencies of the organization. It refers to using the resources
in a proper way without the wastage. The modern operations
management covers the following theories- six sigma, lean
manufacturing, business process redesign and reconfigurable
manufacturing systems (Hallinger and Kovačević, 2021).
• Six Sigma- Six sigma approach is a theory that
focuses on quality and it was developed at Motorola. The word
'six' refers to the control limits which are placed at six standard
deviations from the normal distribution. The approach gained
popularity after the General Electric took an initiative to adopt the
six sigma approach. A six sigma project in every organization
defines the sequence and financial targets which have to be
achieved. Tools of the six sigma approach are charts, ratios, etc.
•