Comparison between roles and characteristics of leader and manager

MANAGEMENT AND
OPERATIONS

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
LO 1.................................................................................................................................................3
P1 Comparison between roles and characteristics of leader as well as manager .......................3
LO 2.................................................................................................................................................6
P2 Relation of managerial and leadership roles in situational context.......................................6
P3 Application of different theories along with strength and weakness.....................................7
LO 3.................................................................................................................................................9
P4 Approaches to operation management...................................................................................9
P5 Importance of operation management.................................................................................10
LO 4...............................................................................................................................................12
P6 Factors impacting decision-making by leaders and managers.............................................12
CONCLUSION .............................................................................................................................15
REFERENCES..............................................................................................................................16

INTRODUCTION
Operations management is mainly concerned with controlling as well as designing the
production process and thus redesigning the business operations for development of products and
services. IKEA is basically a multinational group being established in 1943 by Ingvar Kamprad
and headquartered in Delft, Netherlands. It primarily deals in furniture, home and kitchen
appliances as well as other accessories.
This report gives a brief about comparison between roles and characteristics of leader as
well as manager, Relation of managerial and leadership roles in situational context, Application
of different theories along with strength and weakness, Approaches to operations management,
Importance of operations management and factors impacting decision-making by leaders and
managers.
MAIN BODY
LO 1
P1 Comparison between roles and characteristics of leader as well as manager
Leader is basically the individual who influences the people or the group of people for
achieving the particular goal or task. On the other hand, manager is the individual who remains
the in charge of various tasks and activities and thus consist of the group of individuals under
them.
Fayol Theory
This is one of the most important management theory given by Henry Fayol and thus
stresses upon the fourteen principles which eventually helps the management to take various
decisions. This is the administrative theory and based on the fourteen principles, the leaders as
well as the managers of the organization are able to take the decision regarding various aspects.
Besides the fourteen principles of management, this their mainly addresses that the management
whether top or lower should communicate with each other and with the personnel in five ways
namely
Planning- In this function, the management are required to plan and schedule the various
activities which are essential for the organization. In this, the manager prepares the proper action
plan highlighting the details whereas leader follows the action plan and encourages its employees
to contribute equally in each activity.

Organizing- In this, according to Fayol planning is not enough thus organizing in the right way
by using all the available resources is important. Here the manager ensures that all the resources
which are required for implementation of plan are present and in right manner. Leader makes use
of these resources to take the plan into action.
Commanding- In this, as per Henri Fayol, the management should encourage and motivate their
employees in positive way. The manager set the direction for their leaders and employees and
leader on the other hand follows the direction and encourages employees to follow the direction.
Coordinating- According to Henry Fayol, the management should inculcate a sense of
coordination and team work within their employees to increase their productivity. Leader are
mainly responsible to coordinate the various task of their employees and the manager is
responsible to motivate the employees by designing various rewards for them.
Controlling- In this, it is the basic function of management to control and monitor the various
activities as they are on the right track or not. The manager monitors the various activities of the
organization and keeps and eye on it. On the other hand, leader tracks the performance of their
employees and thus exercise control over them.
Illustration 1: Five functions of management
(Source: 14 principles of management, 2018)
Role of leader Role of manager
Guidance and mentoring
This is one of the kits important role
which a leader plays in IKEA for achieving the
Monitoring
The main role of manager in IKEA is to
monitor the various activities and thus receives