Key Approaches in Operations Management

This presentation provides an overview of the key approaches in operations management, including Total Quality Management (TQM), Just in Time (JIT), and Lean Production. It discusses the importance and value of operations management in increasing product quality, customer satisfaction, and profit. Additionally, it explores the impact of business environment factors, such as corporate social responsibility (CSR), culture, and values, on operations management.

Management and
Operations

Table of Content
 Key approaches
 Importance and Value of Operation Management
 Impact of business environment factor over operation management

Key Approaches
Total Quality Management (TQM)
 TQM is one of the most popular approaches which helpful in quality control.
 Many companies currently taking huge advantages from this approach, because this save lots of important time and money
within production process.
 In this case, a manager is the only responsible body who take decisions for implementing this approach within product process.
 Before implementation, the manager identify all aspects of this approach, like; its impact, advantages, limitations etc.
 In other side, the leader give their opinion to the manager on this approach.
 The leader is only person who deeply realize impact of TQM approach.
 It is always responsible to control on production quality, in which with support of this approach it can easily supervise all
production process.

Cont..
 Just in Time (JIT)
 Just in time is an important management strategy which the Tesco
uses for saving their lots of time and resources.
 This approach mainly focuses on prepare a specific order schedule to the
company. In this case, with the support of this approach the manager able to
order only such raw-material from suppliers which necessarily needed in the
production process.
 In other side, the leader inform manager about what type of raw-
material needed in the production process.
 The leader always visiting in the production site.

Cont..
Lean Production
 It is also an important approach of operation management.
 This approach specially focuses on reduce waste and improve productivity within the
production process.
 So, here is the manager implement this approach in their manufacturing plant to reduce
lots of waste in the production procedure.
 It takes various decisions for improving productivity of their production operations.
 In other side, the leader plays role in implementing this approach within manufacturing
plant.
 Leader give their specific opinion to the manager on how lean production approach
will help to the company.

Importance and Value of Operations
Management
Increasing Product Quality:
 Operations management is very important in increasing product quality.
 It involves various approaches like TQM and Lean production which are very helpful
to the management for systemically controlling quality of products and services.
Customer Satisfaction:
 The company enable to satisfy their customers with the support of proper operations'
management.
 The main reason behind last statement is, operations management has various
approaches which are useful in controlling product quality.
 In this case, if the company offer quality products to the customers, then it'll able to
give full satisfaction to them.

Cont..
Increasing Profit
 Once customer get satisfy with the company's products and services, then it'll indirectly able
to increase its profit in the market.
 Operations management focuses on produce quality products.
 In this case when company offer good products to the customers, then it'll able to gain large
customer base in the market.
 The at the end, Tesco's profit will also increase automatically.
Waste Reduction
 Operations management play the biggest role in waste reduction.
 It is too necessary to the company for reducing waste aspect within their manufacturing plant.
 Tesco will able to save their lots of money by reducing waste through operations' management.

Impact of business environment factors over
operation management
Corporate Social Responsibility(CSR)
 Corporate social responsibility is a legal responsibility of corporate
organizations comes under the regime of the CSR (Ben Youssef and et.al.,
2018).
 The company management of Tesco has take decisions of various aspects
related to the CSR activities like amount of total investment over
conducting CSR operation, what kind of social responsibility company
wants to fulfil and other associated decisions.
 Management of Tesco also utilize the CSR activities for polishing the
company's brand image in the target market

Cont..
Culture
 Organisation culture is a crucial aspect that contribute effectively in company's
performance in the target market.
 Management of Tesco has to take various decisions in order to enable an effective
organization culture of the company.
 Company culture create a huge impact over company's operation management.
 Organisation culture also involve framing a suitable organization hierarchy so that all
respective operations of the company can be managed efficiently.
 Operation culture of the company also influence the company's presence in the target
market.

Cont..
Values:
 Organization values play crucial role behind the decision-making in respect to the
operation management of the organisation.
 company's objectives has a huge influence over operation values of company
(Semuel, Siagian and Octavia, 2017).
 Management of Tesco set values based on the company's objectives and all
operational activities will also be influenced from such organization values.
 Operation management is more like transforming input into outputs.
 Various operational strategies and techniques are part of such process and all such
process and strategies has the huge influence of values of company.

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