Challenges in Talent Management for Business Sectors

This study focuses on the challenges and obstacles faced by different business sectors in terms of talent management. It includes a case study of Compass Group and aims to evaluate the approaches, identify challenges, and analyze strategies to overcome them.

Managing a successful
business

Table of Contents
Introduction................................................................................................................................3
Main Body..................................................................................................................................3
P1 Project aims and objective for a chosen scenario.............................................................3
P2 Produce a project management plan.................................................................................6
P3 Produce a work breakdown structure and Gantt chart to provide timeframes and stages
for completion........................................................................................................................7
P4 Carry out small-scale research by applying primary and secondary methods appropriate
for meeting project aims and objectives.................................................................................9
P5 Present findings and data using appropriate tools and techniques..................................11
P6 Communicate appropriate recommendations as a result of findings and data analysis to
draw valid and meaningful conclusions...............................................................................18
P7 Reflect on the value of undertaking the research to meet stated objectives and own
learning and performance.....................................................................................................18
Conclusion................................................................................................................................20
References................................................................................................................................21
Appendix..................................................................................................................................22
Template for evidence collection to be attached with the report by the learner:.................22
Logbook...............................................................................................................................22

Introduction
The main aim of this study is that talent management is the process by which different
business and business environment. That recognise and developed some talented people
who can give the positive impact on their organisational behaviour and productivity of
the company. Talent management is the process which is used as the main role of human
resource management team. Many other leaders or managers who needed to fill gap in
between the vacant positions and employees of the organisation (Björkman and et.al.,
2017). The main reason for choosing this topic for conducting a research is to evaluate
the basic understanding about the challenges which are face by organisation if there are
ineffective talent management procedure. In order to complete this assignment the
chosen organisation is Compass group. It was founded in 1941, headquartered in
Chertsey, United Kingdom. This organisation is chosen as it is related to the customer
oriented and the need of talent management is most important for their growth.
Main Body
P1 Project aims and objective for a chosen scenario
Title: “The key challenges and obstacles facing different business sectors in terms of talent
management”.
Aim: “To evaluate different obstacle which are face by marketing sector if there is
ineffective talent management”. A case study of Compass Group.
Research Objectives:
 To evaluate the approaches of talent management within organisation.
 To identify the challenges face by the marketing sector within organisation if there is
ineffective talent management.
 To analysis the different strategies which are used to overcome challenges of talent
management.
Research Questions:
 What are the approaches which are used by companies in order to implement talent
management?
 What are the different challenges face by organisation if there is ineffective talent
management?

 What are the strategies which are used by the organisation to overcome the obstacles
of talent management?

Literature Review
To evaluate the approaches of talent management within organisation
As per the view of Barrierie, (2020); this is very important to recruit the right staff
within organisation which are important for the company to sustain and make high profit
within market. This is not luck by chance step, this is the step which are used by complete
analysis and planning before implementation. As because one candidate can upgrade the
service of the customer and enhance the opportunities of business. While at the same time
they become the reason for failure of organisation (Jose, LaPort and Trippe, 2016). To
understand the concept of talent management and their challenges which are face by the
organisation if they not follow up regularly in the proper sequence must be understand by the
organisation (Linking talent to value, 2021). This is very important for the organisation like
compass group to work according to the taste and preference of customer. Different
organisation has different relation with the change management which are affect the growth
of organisation and their employees. This is very important to try and find best approaches
which can be used within organisation and make effective result in terms of wealth and
behaviour. According to Barrierie, talent management is the never ending process which are
effective and useful for all the type of organisation either private, public, or any NPO.
To identify the challenges, face by the marketing sector within organisation if there is
ineffective talent management
There are different challenges which are face by the organisation, that if they follow
the talent management procedure effectively or not. Most of the organisation does not follow
the procedure of talent management process and this will lead to ineffective approaches and
obstacle that face by the organisation. According to Andre, (2021), most of the organisation
are make an open battle in the search of talent management. But when they are not able to
follow the procedure of talent management within organisation then they could be face
different type of issues and challenges within their organisation either internally or externally
(6 CHALLENGES OF TALENT MANAGEMENT, 2021).
While working on the challenges face by the organisation in food industry are they are
not able to provide sufficient services which are needed by customer. This would be come in
the path of success when the employees of organisation are not work properly or provide
their best service to their customer. Another challenge that may be face by Compass Group is

they are not able to find the gap when they are actually needed to find and recruit the staff.
This will lead to dis-satisfaction in their employees. This will lead to the miscommunication
within organisation (Michailova and Ott, 2019). With not having proper communication
channel will lead to ineffective production and slow down the growth of organisation.
Another obstacle which are face by organisation is to not decide right recruitment procedure
and invest high amount of expense in recruiting the employee rather than training and
development. All of these challenges or obstacle are face by respected organisation.
To analysis the different strategies which are used to overcome challenges of talent
management
There are different challenges there are some strategies which are followed by the
organisation in order to overcome the challenge in relation to talent management procedure.
According to Tankersley, (2018), there are different solution and challenges which are used
by organisation in order to solve the problem that are face by companies. Issues which are
discussed above are must be solve by the organisation. Firstly they should plan properly and
make a consistent review on the employee’s performance within organisation. This step will
help the managers and leader to analysis the function and growth of an employee who are
working and giving their best within organisation (Muriithi, 2020). Furthermore this help the
company to analysis and review about the top best employees who are working and giving
their best within organisation. While knowing about different employee’s performance it is
easy to provide them reward or appreciation that make the high level of motivation within
organisation (4 Effective Talent Management Strategies, 2018). All of these strategies are
useful and appreciated by the company and their employee for the use of effective talent
management strategy. After analysing the different solutions or strategies in order to
overcome the challenge of ineffective talent management. This is stated that, the use of
effective talent management is used and helpful for the organisation and its growth.
P2 Produce a project management plan
Project topic: The key challenges and obstacles facing different business sectors in terms
of talent management”.
Project aims: The aim of the project is to identifying the concept of talent management,
and various challenges which are face by the company in order to attract more and more

customer. This research is based on the objective of the company which has main aim is to
prevent some major issues and evaluate their talented people within organisation.
Deliverables- The deliverable outcome of the company is to make successful approach and
ready to make understanding different talent management strategies in order to overcome
challenges.
Communication: This would be helpful in conducting research and make proper
communication with teacher and mentors for accomplishing the task and complete basic
research methodology.
Resources: In order to complete this project the researcher complete a deep analysis and
research outcome which are needed to primary and secondary research source. Different
tabular form of data, different kind of books and journals which are used to access the
sources that provide different concept of talent management.
Quality: The best quality are used in order to complete that research, which are effective
in their useful resources and applicable for the growth of company (Ott, Tolentino and
Michailova, 2018). These research material are helpful for conducting proper research
ethical standards with ethical relationship. Here quantitative and secondary method of data
collection is used.
Time: To complete that research, different chosen time frame are used in order to complete
proper research ethical form. Here all the milestone are covered and different kind of
activities which are founded to be schedule within the fix duration of time period. This is
helpful in completing the research and make a competitive business related management
profile. It take approximately three months to complete the project.
Risk: This section will be include the basic risk detail which are affected with talent
management process. All the hurdles which are face by the organisation to manage
effective talent management process and stable in the market with best approaches
(Pearnpitak, 2018). Major risk which are occur is to win the confidence and trust of
respondent party.
P3 Produce a work breakdown structure and Gantt chart to provide timeframes and stages for
completion
WBS

This is a structure which show the deliverable oriented breakdown structure of the work
structure into smaller components of the research. This is the key deliverable that organise
the team work.
Gantt chart
This is the form of bar charts that illustrate the project detail and it will make a relationship
between the activities and current schedule of the status. This include some basic resource
and planning of the project.

P4 Carry out small-scale research by applying primary and secondary methods appropriate
for meeting project aims and objectives
Research methodology is the concept, which relate to talent management which are
adopted by the researcher in order to conduct research in an ethical manner. This is very
important to understand the concept of research methodology with having appropriate
answer:
Researcher Philosophy: The very first step to complete the research is gathering data
and analysing in that some particular philosophy criteria (Purgał-Popiela, 2018). This is
helpful in attain the objective of company and make the appropriate results. For completing
this research, positivism theory is used. As it will help the researcher to conduct research in
an ethical manner.
Research Approaches: There are mainly two type of research which has been used
in the following research. There are mainly two type of research deductive and inductive.
While inductive research is helpful for the concept for large based research and it take long
time to conduct research (van Zyl, Mathafena, and Ras, 2017). Deductive research are helpful
in conducting small scale research.
Research Methods: When it comes to research method, it is important to choose
right methods which are useful for conducting this business research. For completing this
research quantitative method is used. Methods are sampling methods, which are used in

quantitative and qualitative research methods. This research use quantitative method are used.
Qualitative research are taking long time as compare to quantitative research.
Research Sources: To collect the data, either primary or secondary methods are used
for completing this research in an ethical manner. Primary methods are include some major
benefits as they are reliable, accuracy, and can be completed in large population (Reilly,
2018). Secondary method is used by the data which are effective in collective data and not
directly obtained from primary source of data. For completing this research questionnaire is
conducted with having 20 sample size.
Questionnaire
Qus1. Do you know about the concept of talent management in organisation?
a)Yes
b) No
Qus2. Does your organisation follow-up an implementation plan?
a)Yes
b) No
Qus3. Do you think, market become uncertain due to ineffective way of talent
management?
a) Yes
b) No
Qus4. What are the main source of recruitment of talent management within your
organisation?
a) Internal
b) External
c) Both
Qus5. When in your organisation find need of manpower to fill up the gap and need?
a) Yearly
b) Monthly
c) Quarterly
Qus6. What are the challenges are faced by the organisation due to lack of talent
management?
a) Ineffective productivity
b) Not to communicate effectively

c) Fail to motivate employees
Qus7. Choose one of the strategies that are used by the organisation to overcome the
challenge related to talent management?
a) Focus on result
b) Use development and training programme
c) Developed a healthy work environment
Qus8. What type of interview your HR manager would prefer while recruiting new staff?
a) Personal Interview
b) Telephonic Interview
c) any other way
Qus9. Did you satisfy with the environment and culture of your compass group?
a) Yes
b) No
Qus10. Would you like to provide some suggestion to your organisation in order to
improve talent management procedure?
Ans…
P5 Present findings and data using appropriate tools and techniques
Questionnaire Frequency
Qus1. Do you know about the concept of talent management in
organisation?
a)Yes 15
b) No 5
Qus2. Does your organisation follow-up an implementation plan?
a)Yes 18
b) No 2

Qus3. Do you think market become uncertain due to ineffective way of
talent management?
a) Yes 14
b) No 6
Qus4. What are the main source of recruitment of talent management
within your organisation?
a) Internal 10
b) External 8
c) Both 2
Qus5. When in your organisation find need of manpower to fill up the gap
and need?
a) Yearly 8
b) Monthly 7
c) Quarterly 5
Qus6. What are the challenges are faced by the organisation due to lack of
talent management?
a) Ineffective productivity 15
b) Not to communicate effectively 3
c) Fail to motivate employees 2
Qus7. Choose one of the strategies that are used by the organisation to
overcome the challenge related to talent management?

a) Focus on result 8
b) Use development and training programme 9
c) Developed a healthy work environment 3
Qus8. What type of interview your HR manager would prefer while
recruiting new staff?
a) Personal Interview 8
b) Telephonic Interview 7
c) any other way 5
Qus9. Did you satisfy with the environment and culture of your compass
group?
a) Yes 14
b) No 6
Qus10. Would you like to provide some suggestion to your organisation
in order to improve talent management procedure?
Ans…
Theme 1

Qus1. Do you know about the concept of talent management?
a)Yes
b) No
Theme 2
Qus2. Does your organisation follow-up an implementation plan?
a)Yes
b) No
Theme 3

Qus3. Do you think market become uncertain due to ineffective way of talent management?
a) Yes
b) No
Theme 4
Qus4. What are the main source of recruitment of talent management within your
organisation?
a) Internal
b) External
Theme 5
a) Yearly b) Monthly c) Quarterly

Theme 6
Qus6. What are the challenges are faced by the organisation due to lack of talent
management?
a) Ineffective productivity
b) Not to communicate effectively
c) Fail to motivate employees
Theme 7
Qus7. What are the strategies which are used by the organisation to overcome the challenge?a) Focus on resultb) Use development and training programmec) Developed a healthy work environment
Theme 8

Qus8. What type of interview your HR manager would prefer?
a) Personal Interview
b) Telephonic Interview
c) any other way

Theme 9
Qus9. Did you satisfy with the environment and culture of your organisation?
a) Yes
b) No
Interpretation
After completing all questionnaire, it is concluded that all the employees are well
known about the concept of talent management and work under the good and satisfied
condition. They are working with effective management system and needed some significant
changes which are adopted by the organisation in the meanwhile time period. And from the
secondary source of data the understanding of talent management strategies which are used
within organisation and make successive growth.
P6 Communicate appropriate recommendations as a result of findings and data analysis to
draw valid and meaningful conclusions
After completing this research which are based on talent management, there after
different sources of found which are valuable for the completing this research. It is come to
understand that there are different type of research methodology and methods which are used
by different researchers in order to complete their research. Talent management is one of the
important and necessary concept for recruiting the staff and fill them in the vacant position of
organisation at right time (Sparrow, Brewster and Chung, 2016). In order to prevent
challenges organisation must needed to complete their procedure and plan effectively for
recruit their staff. Furthermore they should employee more and more staff for motivate their
employee and increase their productivity with low pressure of work.
P7 Reflect on the value of undertaking the research to meet stated objectives and own
learning and performance
What was the Project supposed to accomplish?
The main purpose of the project is to accomplish the need of basic business requirement

and manage them in order to provide right use of their human resource within organisation
for their effective and productive use. To establish the challenges and find out their
solution are the main need of project.
Did the project succeed in its aims/ how do you know? Specifically, please outline any
evaluation and assessment undertaken.
Yes, the project succeed in their aim and objective. As the outcome of the research and
result of secondary methods are very helpful for finding outcome of selected objectives.
Organisation and their basic need related to the concept of human resource management in
order to stand high in market.
What things do you think worked well and why? Evaluate all aspects of the project
(e.g initial inception, project activities and project outcomes) from a range of
perspectives.
All the stages are going well and perform effectively in order to complete this particular
research. In the initial stage; the process of choosing aim and objective are satisfied by the
teachers and mentor. While conducting research methods; this is very difficult for me to
understand the each method and choose right one. Further I conduct Gant chart and WBS
activities with the guidance of my teacher.
What problems emerged during the project and how were they tackled? Was there
timely identification of issues and resolution during the project process?
The main problem which are occurred during completion of project is to use different type
of methods. And make work break down structure and Gantt chart which are never done by
me. In last to evaluate the data analysis is difficult which are difficult to analysis by
different charts and pie-charts.
What did you learn from undertaking the project?
I learned different ways to conduct the research in an ethical manner. Further I learned
various benefits of talent management and the use of talent management strategies to
overcome the challenges within organisation. I learned to make analysis and evaluate the
research in a right approach.
How would you rate your performance as a management consultant leading the
project?
I manage all the things with an effective way and solve my hurdle with the support of my
leaders and teacher. I would rate my performance 8 out of 10 points in order to become a
management consultant in the leading project.

What strengths and weakness of your performance did you identify?
Strength: Good communication and understanding skills.
Weakness: Difficulties in understanding the concept of analyses of data collection and
making questionnaire.
How will this inform and support your continuous professional development?
This report will help myself to become a good management consultant for the future
growth. Further this report mistake or hurdles will make sure about the concept of talent
management and it would help myself to deal with facing different situation of talent
management.
Conclusion
From the above research report, it is concluded that the effective use of talent
management within organisation is helpful for the leaders to make effective productivity.
This will further help employees to stay motivated and suggested them to make a growth in
market. Most of organisation are used different talent management strategies, like planning in
advance, choosing right method of recruitment and many more to stay updated and make
attract their customer. This will provide a large support and make able to provide a support
for the growth of organisation. Talent people are different and complete the basic need of
organisation in order to make stand in market at high level.

References
Books and Journals
Björkman, I. and et.al., 2017. Talent management in multinational corporations. The Oxford
handbook of talent management, p.461.
Jose, I., LaPort, K. and Trippe, D.M., 2016. Requisite attributes for cyber security personnel
and teams: Cyber risk mitigation through talent management.
Michailova, S. and Ott, D.L., 2019. Talent management in small advanced economies.
Emerald Publishing Limited.
Muriithi, N., 2020. The Effect of Talent Management on Strategic Employee Retention in the
Banking Industry in Kenya: A Case Study of Kenya Commercial Bank (Doctoral
dissertation, United States International University-Africa).
Ott, D.L., Tolentino, J.L. and Michailova, S., 2018. Effective talent retention
approaches. Human resource management international digest.
Pearnpitak, K., 2018. Creative Talent Management in the 21st Century. PSAKU International
Journal of Interdisciplinary Research, 7(2).
Purgał-Popiela, J., 2018. Global Talent Management: Current State of Research and
Trends. Human Resource Management/Zarzadzanie Zasobami Ludzkimi, 125(6).
Reilly, P., 2018. Building customer centricity in the hospitality sector: the role of talent
management. Worldwide Hospitality and Tourism Themes.
Sparrow, P., Brewster, C. and Chung, C., 2016. Globalizing human resource management.
Routledge.
van Zyl, E.S., Mathafena, R.B. and Ras, J., 2017. The development of a talent management
framework for the private sector. SA Journal of Human Resource Management, 15,
p.19.
Online
4 Effective Talent Management Strategies, 2018. [Online]. Available through:<
https://www.vital-learning.com/blog/effective-talent-management-strategies>.
6 CHALLENGES OF TALENT MANAGEMENT, 2021. [Online]. Available through:<
https://babington.co.uk/blog/leadership-management/6-challenges-of-talent-
management/>.
Linking talent to value, 2021. [Online]. Available through:<
https://www.mckinsey.com/business-functions/organization/our-insights/linking-
talent-to-value>.

Appendix
Template for evidence collection to be attached with the report by the learner:
Logbook
Project Logbook for the chosen organisation: Compass Group
Name of the learner: Name of the Supervisor:
Project Title: The key
challenges and obstacles
facing different business
sectors in terms of talent
management
Date:
Update of weekly research/
tasks achieved (Account for a
minimum of six weeks with
dates)
 What have you
completed?
 Did you fulfil Task
requirements?
 Are you on track and
within deadlines set?
 Did you need to make
any changes to your
project management
plan?
W/E 10.02.2021 – Devised aims and
objectives/literature review
W/E 12.02.2021 – Project Management Plan
and WBS/Gantt
W/E 14.02.2021– Literature review
W/E 25.02.2021- research methodology
W/E 20.12.2020 – Yes, I fulfilled
W/E 27.12.2020 – Yes, all under control
W/E 10.01.2021 – Yes, I completed
W/E 17.01.2021- Yes, its completed
W/E 20.12.2020 – Yes, I am on track
W/E 27.03.2020 – Project Management Plan
and WBS/Gantt
W/E 06.03.2021 – data analysis
W/E 21.03.2021-conclusion and
recommendation

No, I make full plan and then implement on
the research.
Any risks and / or issues
identified?
 Did you identify
risks/issues with a lack
of skills required for
undertaking research
tasks?
 Did you identify any
additional risks/issues
that have an impact on
the project management
plan?
Yes, I found most of time in completing
research methodology and data analysis.
Not supported by third party and that
unsupported behaviour of company was the
risk which I had been face.
Problems encountered
 What barriers did you
face?
 How did you overcome
them?
Conduct a questionnaire and analysing that in
an ethical manner.
I try to conduct research methodology step by
step and try to communicate with friendly
nature in market.
New Ideas and change of
project direction
It is suggested to become more supportable
and provide some guidance in order to
complete project.
What Have I learnt about
myself this week?
 How did I feel when I
had to deal with
tasks/problems?
 Did I find it useful to
I try to solve all issues and hurdles with my
own stage and try to communicate with my
teachers in order to solve them.

complete the tasks?
 How well have I
performed? What did I
contribute?
 What can I improve on
next week?
 How might this learning
apply in the future?
Yes
I performed very well and try to give my best.
I improve my data analysing skill.
I applied all these learning in my own thesis
while pursuing P.HD or any professional life.
Tasks planned for next week
 Which tasks are
priority?
 Have you set aside
sufficient time for
completion?
To complete my research data analysis and
reflection report.
Project plan status to date
(on, ahead, behind)
It’s ahead.
Supervisor comments to
address
Signature of the Supervisor
and date: