Managing Food and Beverage Operations

Managing Food and
Beverage Operations

Table of Contents
INTRODUCTION...........................................................................................................................3
LO1..................................................................................................................................................3
P1.Different types of businesses within the food and beverage industry...............................3
P2 Different rating system used for food and beverage industry...........................................4
P3 current and future trends affecting food and beverage industry........................................5
LO2..................................................................................................................................................6
LO3..................................................................................................................................................6
P6 For the business of food and beverages operational and marketing technology.............6
LO4..................................................................................................................................................7
P7 Factors that influence the consumers’ decision on which food and beverage outlets they
choose.....................................................................................................................................7
P8 Strategies used in a range of food and beverage outlets to attract and build a loyal customer
base.........................................................................................................................................9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................12

INTRODUCTION
One of the most important functions within the food and beverages Industry is managing
food and beverages operations. Appropriate management of all operations provides a significant
contribution within the overall growth of the business. The top level management in most of the
food and beverage industry currently takes various productive steps as well as actions to the
systematically managing their all types of operations. Thus, it is consider as only solution to
business to gain better results within company. Due to day to day competition with enhancing
within industry within which upper management of each and every venture have to ready for
appropriate managing operations its food and beverages of The Savoy. It is known as the London
relied famous food and beverages restaurant (Taslim, 2017). There are slow roasted peppers,
steamed cabbages, French fries, English Breakfast, Bottomless cocktails, house bread are
consider as key food items restaurant. There are several ventures of the food sector as well as
beverages, future as well as current trends as well as marketing technology and many more.
There are several aspects as well as factors that have been described within this report. Factors
that impact consumers’ decisions making also mentioned below within report.
LO1
P1.Different types of businesses within the food and beverage industry
Food and beverage industry has different types of businesses and services that can attract
customers and can increase revenue. Different types of businesses within this industry include:
Coffee shops: It is a type of outlet that has short menu with both cold and hot beverages. For
more attracting customers, this outlet also has snacks and light meals along with coffee.
Nowadays, people prefer to go to this main outlet for spending time with their friends and chill
out (Long, Looijen and Blok, 2018). Such outlets and type of businesses have informal ambience
with light music as well as moderate lighting.
Family/casual dining restaurants: It is one of the main food outlet and type of business in food
and beverage industry that wither have single or multiple cuisine which may changes according
to the operating hours. For attracting families, restaurants focus on casual atmosphere with
modest furnished. It is also assisted and mid priced service.
Fast food outlets: It is other main types of food and beverages service or outlets that has limited
menu of hot and cold beverages with easily prepared meals. It includes fast meals cooked in

advance and at the time of service they warm it. Such businesses have catchy as well as trendy
coloured furniture, lighting and music and it grabs attention of customers. Other main
effectiveness of this outlet is workers provide speedy services (Nam, Kim and Carnie, 2018).
Customers require picking up trays of their ordered food or snacks and consumes it on premise.
Bars: There are only some countries that have this outlet and such businesses mainly offers
varieties of soft drinks, light snacks and alcoholic beverages. This outlets is mainly developed for
making people feel relaxed and it is the reason such businesses have informal and relaxed
atmosphere. For attracting people they also focus on energetic music with colourful flashy lights.
There is a speedy service of cocktails, snacks and mock tails.
Cafeterias: It is like a coffee shop with having few differences as in such businesses,
businessman provide short dinning menu with only fewer food options. They also follow cyclic
meal plan. Some businesses have either self or assisted services and can enjoy all services with
lower price.
So, from the above discussed all businesses and outlets it can be said that food and beverage is a
wide area industry as it consists of variety of businesses. Customers have wide barite of options
and as per their requirement they can select any type of business (Nirino, Miglietta and Salvi,
2019). In the context of layouts it can be said that this industry has stores, pantries, kitchen and
restrooms as per the size and type of business. So, it can be said that food and beverage industry
is the main sources of income, revenue and economy of the country.
P2 Different rating system used for food and beverage industry
Food and beverage industry is the one whose main responsibility is to satisfy needs of
customers and customers satisfy only when all businesses in it provide qualitative food meals
and maintain hygiene. Hygiene is one of the main key of success of this industry. It attracts
customers and retains them with the company for the long run. For knowing effectiveness it is
important for businesses to maintain hygiene and also measuring it. For measuring effectiveness
food and beverage system requires using rating systems (Mhurchu, Eyles and Choi, 2017). There
are several rating system are available which can help food and beverage industry for
maintaining hygiene and also improving productivity.
Food hygiene rating system: It is one of the main rating systems which help food and beverage
industry to know their effectiveness of their services. Several restaurants and takeaways on the
basis of standards of hygiene can help them out in knowing their values. On the basis of