Managing Accommodation Services

Managing Accommodation
Services
1

Table of Contents
INTRODUCTION...........................................................................................................................3
PART – A........................................................................................................................................3
Covered in PPT............................................................................................................................3
PART – B........................................................................................................................................3
Reviews of key roles found within the housekeeping department..............................................3
Importance of forecasting linen stock and other guest supplies..................................................3
Interrelationship between housekeeping and other key departments..........................................4
Evaluation of the relationship between housekeeping and key departments..............................4
Importance of communication between housekeeping and facilities departments......................5
Scheduling maintenance or repair work to reduce disruption to guests......................................5
Importance of security.................................................................................................................5
Role maintenance plays within the accommodation services......................................................6
Critical evaluation of benefits of communication between housekeeping and other..................6
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7
2

INTRODUCTION
The hospitality sector is getting more popularity because of their valuable services
provided to lot of local as well as national guest. It will assist in generating huge of income and
offer lot of new career growth opportunity to people (Barlow, Roehrich and Wright, 2013). This
part of this report is intended to provide specific information regarding the role of housekeeping
with the other key departments. Further analysis highlights the role of communication and
security within the hotel.
PART – A
Covered in PPT
PART – B
Reviews of key roles found within the housekeeping department
Housekeeping department is one of the key divisions in a hotel which is liable for
cleanliness, maintenance, hygienic upkeep of rooms and other important areas. The Hilton hotel
tends to give maximum focus on the creating a pleasant environment at their entire hotel. The
housekeeping department is continuously working day and night to clean guest rooms, bathroom
with a high standards measure (Common, Flynn and Mellon, 2016). It will assist them to learned
and manage time more effectively as well as they get fair wages from their guest after getting
satisfied from their hard work. However, they are loyal and attentive to listen clear instructions
that are asked by the management.
Importance of forecasting linen stock and other guest supplies
Forecasting linen stock is a simple method that provides specific information regarding
the products such as bed sheets, pillowcases, bath towels and hand towels etc. It play an
important role in fulfilling all the basic needs that are required during the guest stay. However, it
will further assist hotel management to anticipate upcoming business growth and deal with
uncertainty during the time of contingency (Berger and et.al., 2012). Some other guest supplies
include bed, chairs, wardrobe, locker facilities, dressing table, wastebaskets, clock, space for
cloths, iron and basic toiletries. These supplies are essential for the guest, thus the hotel need to
check the availability on the regular basis so that its supply cannot get affected.
3