Usability and Accessibility of E-Government Assignment

Running head: USABILITY AND ACCESSIBILITY OF E-GOVERNMENT
USABILITY AND ACCESSIBILITY OF E-GOVERNMENT
Name of the student
Name of the university
Author note

1USABILITY AND ACCESSIBILITY OF E-GOVERNMENT
1 Introduction
The emergence of new technologies has helped in the administrative part. The
advancements undertaken by the internet relating to the information technology has helped a lot
in the development of the e-government facilities. The formation of e-government is an
important step that is being undertaken in order to reach out to the people.
The discussion is based on the usability and the accessibility of the e-governments. The
most intriguing criteria of this discussion is to judge the efficiency of the e-government and
assess the ways in which the formation of the e-government is beneficial for the people. The
formation of this type of governments are undertaken in order to understand the basic needs of
the citizens and to adhere to a better communication channel. The communication channel helps
the governments to change and modify based on the requirements of the citizens of a nation. the
discussion holds the accessibility of the e-governments and the manner in which the formation of
such governments are usable for the masses. It simply enumerates the benefits and limitations of
the government based on the requirement of the citizens of the nation (Lofstedt 2012). The most
important consideration that is being undertaken by the governments is to reach out to the people
in the furthest corners of the nation (Lee and Kwak 2012). In order to reach out to the mass, e-
government is being formulated. The improvements that the nation undertakes is based on the
requirements of the people and therefore the development of the electronic authorities helps in
identifying the issues faced by the people in the nation and thereby communicate effectively.
The purpose of undertaking this discussion is to assess the importance of the step taken
by the governments to reach out to the citizens of the nation and the benefits and the limitations
of the service that are being provided through the government’s online presence. the

2USABILITY AND ACCESSIBILITY OF E-GOVERNMENT
technological advancements has helped in bringing about changes in the administrative structure
of the nation. E-government is a kind of undertaking which helped the governments in
connecting with the people and thereby attaining to the requirements of the people at large.
2 Implementation of the concepts of information technology on e-government
The usage of information technology has helped in undertaking the probable steps of
advancements. Internet has been the major source of the changes that the society undertook. It
helped in undertaking the changes effectively based on the requirements of the people. Making
use of the internet sources several media platforms have evolved making people aware of the
changes that are being undertaken by the society. Communication is the most important step that
is being undertaken through the proper functioning of the internet. The Governments of certain
nations also have started utilizing the internet in order to connect to the citizens of the nation.
The formation of the e-governments has facilitated the growth of the information being
transmitted to the people. The government-facilitated sites helps in keeping the people informed
about the norms and regulations that are being formulated by the government (Carlo Bertot,
Jaeger and Grimes 2012). The formulation of the e-government sites provides a platform where
the government and the people of the nation come together to discuss the issues that are being
faced. it also helps in facilitating the e-Democracy of the nation where the people have got the
right to speak out their issues. The usability of the sites is based on the improvements that are
being made by the governments based on the requirements of the people. Huang and Benyoucef
(2014) believed in the democratic control of the governments.

3USABILITY AND ACCESSIBILITY OF E-GOVERNMENT
3 Usability of the E-government sites
The implementation of the e-governments helps in the developments of the democratic
forms of governance as it includes the people’s views on the issues faced by the nation, the
voting and the implementation of the other fundamental rights that every citizen of the nation is
entitled with. On the other hand, the usability of the other commercial sites is being tested by the
users, which provided them with an user friendly interface. It helped in undertaking the steps that
are required to be taken by the governments while undertaking the services. In order to upgrade
the services, the governments must take steps in order to modify the websites so that the users do
not face issues in the usability (Carlo Bertot, Jaeger and Grimes 2012). The user-friendly
interface facilitates in undertaking the smart functioning of the websites and thereby affects the
accessibility. Government works for the benefits of the citizens at large; therefore, the credibility
of implementing the e-governments is based on addressing the needs of the people of the nation.
Therefore, the proper functioning of the websites help the government is undertaking steps in
order to improve the situations.
3.1 Maintaining a communicative relation with the people
According to Hong (2013), the relationship of the government with the citizens of the
nations has been enhanced after the implementation of the e-governments. The enhancement of
the relationships with the people is based on the criteria of making the considerable changes in
the patterns of governance based on the needs of the majority of the people. It is termed as the
basics of governing the central idea of democracy. The government’s relation with the people of
the nation is an important aspect that must be considered while understanding the importance of
developing the e-governments and their functioning (Harrison et al. 2012.). The electronic
governments help in determining the changes that are being desired by the citizens of the nation.