Usability Evaluation Methods - PDF
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Added on 2021-06-14
Usability Evaluation Methods - PDF
Added on 2021-06-14
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Usability Evaluation Table of ContentsIntroduction...........................................................................................................................................2Use Cases & Description.......................................................................................................................2Evaluation Methodology.......................................................................................................................3Test Scenarios & Test Cases..............................................................................................................3Evaluation of the Site............................................................................................................................4Findings of the Evaluation...................................................................................................................13Test Cases Failed.............................................................................................................................13Set of Defects..................................................................................................................................14Recommendations...........................................................................................................................18References...........................................................................................................................................191
Usability Evaluation IntroductionInteractive Systems are the systems that are defined as the systems that offer enhancedinteractions between the humans and the system. These systems are based on the Human-Computer Interaction (HCI) principles. The aim of these systems is to ensure that the systemusers achieve enhanced user experience and satisfaction levels with the use of such systems.There are software packages and applications that are now being designed using the HCIprinciples. Some of the popular interactive systems include websites, mobile applications,control panels for the electronic devices and gadgets, and many more. The interactive system that is being evaluated in the report is an e-commerce websitesdesigned for Urban Outfitters. The website is designed for the company, Urban Outfitters, anAmerican multi-national retail company. The company has its headquarters in Philadelphia,Pennsylvania (Urbanoutfitters, 2018). The primary sets of users that utilize the website arethe adult men and women. The evaluation of the site has been done in the areas as functional,non-functional, and user requirements. The interactivity and responsiveness of the site hasbeen evaluated on the basis of HCI principles and responsive web design keeping the userperspectives and expectations in consideration. The following sections describe theevaluation processes and results. Use Cases & DescriptionUse CaseUse Case Description Login, Logout, &RegistrationAbility to the system actors to log in to the site with aregistered user account and to create one if the account is notalready made and end a session by logging out.Product CatalogueAbility to allow the users to access the product catalogue byviewing the product image, description, details, price, andreviews Search for an ItemAbility to search for the specific item on the site by enteringthe name or keywordCart management Ability to add, delete, modify products in the cart and to placeorders Social Media IntegrationAbility to login and post from the social media accounts Accessibility of InformationAbility to access the information on the site without anybroken links Platform-Independence ofAbility to access the site on mobile and desktop platforms 2
Usability Evaluation the Site Purchase an Item Ability to but an item(s) from the site by placing orders andpaying through various modes (Solano et al., 2016)Site Navigation &Consistency Ability to smoothly navigate through the site and haveconsistent layout, color scheme, theme, design, and placementof sectionsEvaluation Methodology The evaluation methodology that is used to evaluate the interactivity and responsiveness ofthe site is phased methodology using HCI and RWD principles. These are the designprinciples that include the norms as consistency, error resolution, platform independence,visual appeal, and usability to maximize the user experience on the site. Test Scenarios & Test CasesSr. NoTest ScenarioTest Cases1Login, Registration, & LogoutFunctionality Ability to login to the site by entering the id and passwordAbility to register on the site in case the account is not alreadyavailableAbility to modify and retrieve the account detailsAbility to logout from the site 2Product Catalogue Ability to access the products under different categoriesAbility to view the details of every product, such as theproduct name, product description, product images, reviewsand comments on the product, and product price (Hartson,Andre and Williges, 2001)3Search for an ItemAbility to enter the keyword and search for an item on the siteAbility to sort and filter the search results Ability to be notified if the matching items are not found onthe site 4Cart management Ability to add products in the cartAbility to delete products from the cartAbility to modify the quantity of the products added in thecartAbility to proceed with the order placement from the cart 5Social Media IntegrationAbility to login from the social media accounts3
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