Usability Evaluation of iTunes Assignment
Added on -2019-09-20
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ContentsExecutive Summary........................................................................................................................................................1Introduction.....................................................................................................................................................................1Objective.........................................................................................................................................................................1Target Population............................................................................................................................................................2Importance of UX in this business..................................................................................................................................2Why is it important to evaluate the UX now...................................................................................................................2Usability Issues encountered by users.............................................................................................................................3Usability analysis of similar softwares............................................................................................................................4Recommendations...........................................................................................................................................................5Conclusion......................................................................................................................................................................5
Executive SummaryThis report gives a detailed analysis of the usability evaluation of iTunes which is AppleInc’s digital multimedia player and Apple’s portable devices such as iPhone’s managementsystem. The evaluation itself would be performed using a standard usability evaluationmethod that such as that laid out by Jakob Nielsen. The method consists of evaluating apredefined set of usability principles to a particular website or application while completing agiven task. The report begins by giving out a summary of the product’s description, it’s targetaudience and would then continue to provide the evaluation. At the end of the report, aconclusion would be provided so as to summarize the issues encountered and the solutionsthat needs to be applied.IntroductioniTunes is Apple’s flagship digital multimedia player. It saw it’s first public release on January9, 2001 and since that it has become more than just a media player. It has grown to be anonline radio broadcasting system, their portable devices such as iPhone’s central managementsystem as well as a full-fledged store to buy, download and stream musics, videos andapplications. It can also be used as a media player to play Music, Videos, Movies andPodcasts and performs some other functionalities as well.ObjectiveThe main conjective of this report is to provide a detailed usability analysis of iTunes. Thelatest version of iTunes, that is version 12.7 (64Bit) for Windows would be used for thepurpose of the evaluation. The evaluation would be performed on a Windows PC running
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