Value and Contribution to Organizational Success

This assignment discusses the value and contribution of organizational success, focusing on the role of HR in managing change. It provides recommendations for adopting change and organizational design. The case study is based on Hilton Hotel, a US-based multinational hotel operating worldwide.

Managing change within organization is a systematic
approach that benefits in dealing with change in procedures of
firm in a proper manner. Main reason behind carrying out
changes is to enhance effectiveness so that required
modifications can be implemented through appropriate means.
This assignment poster is prepared for Hilton Hotel which is a
US based multinational hotel operating worldwide. This
poster will cover about change and role of HR in
organizational change and design. Along with this,
recommendations so that change can be adopted properly are
discussed.
Change: This is the second stage which is time consuming as
workers will try to carry out modifications in their working
procedures. In this stage, leader of Hilton Hotel is needed to give
direction to workforce so that they can incorporate change
properly. With the help of two way communication and offering
training to employees, expected change can be carried out in
Hilton Hotel properly.
Refreeze: This is the last stage in which change is properly
adopted and implemented by the manager in Hilton Hotel. In this
step, all the aspects of a firm again refreezes due to which
everything became normal. At this time within company,
employees have also accepted the change and all the work is
performed with full efficiency so that better outcomes can be
gained. This will assists in earning advantage over rival
companies.
Management of change in a business firm is a systematic way
that assists in implementing change effectively. Change
management is a way through which a firm implements
change in their external and internal process. It includes
preparing of staff so that expected factors can be considered
in a sincere manner. Concerned company which is Hilton
Hotel is going to restructure their organization by introducing
digitization at workplace. This is a big change which will be
carried out by company. By this, change and modifications
such as organizational restructure by adoption of digitization
for improved communication with customers can be adopted
properly. In this respect, manager of Hilton hotel can adopt
Lewin's change model which is stated below:
Lewin's Change management model
Lewin change management is a popular model that
helps in determining change in organisation and its structure.
This model was introduced by Kurt Lewin and treated
organisation with a block of ice.
Unfreeze: This is first stage associated with change
management where a company prepare itself for change and
modifications. This stage is essential for Hilton hotel as
employees working there will resist change and manager will
try to implement change. Hence, HR manager in Hilton is
needed to tell employees the reason behind change and benefits
of adopting digitalisation. In unfreeze stage, structure in Hilton
hotel will be re-examined.
Value and Contribution to Organizational Success
INTRODUCTION
Change management along including
theories and models

Role of human resource in management of organisational
design and change:
HR department of a company plays vital role in the
management of change and organisational design. Change is
associated with the replacement of old technology and
machinery with a new one so that productivity of work can
be increased. HR department in Hilton hotel encourage
workers for change management so that attention of
customers can be gained in a proper manner. This will help
concerned firm in dealing with rivals in effective manner. In
case of Hilton hotel, HR team manages design and change in
following manner:
Initiating training and development sessions: By providing
training sessions, knowledge and skills in employees of
Hilton Hotel can be enhanced. This will benefits in
increasing competencies so that changes can be accepted in
positive manner. By this, employees will learn about
digitalisation so that interaction with stakeholders and
customers can be improved.
Participation in decision making process: HR manager in
Hilton hotel can involve employees in decision making
procedures which are linked with implementation of
digitalisation. This will help the organisation in getting
access to further innovative ideas and concepts for betterment
of company. Also, by this employees will feel more valuable
and their satisfaction towards company will enhance.
By effective communication: HR department of a company
have the role to communicate with each and every employee
so that their queries can be resolved in a proper manner. By
communicating with workers, issues which are faced by them
for adopting digitalisation can be resolved. Due to this,
employees will be able to implement changes appropriately.
If HR team do not communicate with employees, they will
not be familiar with change and implementing it will be a
tough procedure.
Organisational design is associated with the procedure where
aligning of organisational structure with goals of company
takes place. There exist varying kind of design like work
specialisation, chain of command etc. Below are mentioned
some measures which assists in adaption of organisational
design. These are stated below:
Hiring experienced staff: In accordance with this strategy,
employees in Hilton hotel is needed to recruit talented staff
which can guide their employees also about the use of digital
technology and benefits of digitalisation. This will help in
better communication with clients due to which goals will be
attained properly.
Providing training and development: It is very important for
manager in Hilton hotel to train their employees and staff
about digital technology. This will benefits workforce in
having strong relation with customers and guests. This will
improve the reputation of hotel due to which high sales can
be earned. This will results in attainment of high profits.
With the help of above mentioned strategies, HR manager in
concerned hotel is able to adopt digitalisation so that best
efforts can be given to sustain strong interaction and
communication with stakeholders, customers & investors of
company.
RECOMMENDATION
In accordance with the above discussed situation, it can be
recommended that by restructuring their processes, Hilton hotel can
gain expected returns and outcomes in a proper way. In this respect,
company is needed to adopt that organisational design which will
assists in implementation of digitalisation in a proper manner. Other
than this, there are some other recommendations which can be given
to the concerned hotel. These are stated below:
• Formulation of effective plan by discussing it with
employees so that staff can feel more valuable and try hard to adopt
change properly.
• Other than this, organisation is required to formulate
effective budget so that shortage of funds will not be faced while
implementing change.
It has been critically evaluated that organizational design and change
management have complex relation which affect the whole
production system. There are some recommendation which develop
effective relation in order to achieve their business goals.
• Organization have to understand employees need and their
requirement in the workplace.
• Employees are very important to accept the changes because
they have to perform all the activities. So it is important to analyse
the requirement of change.
• HR manager of AstraZeneca plc have to hire skilled people
who have flexibility to adopt changes.
• Organization have to provide training in order to accept
changes and perform well to achieve business goals & objectives.
CONCLUSION
In accordance with above given discussion, it can be comprehended
that change management is a very essential within a business firm so
that unproductive things can be converted into productive assets.
There are different models of change i.e. Lewin change model which
assists in implementing change in a proper manner. HR team of a
company plays very essential role in implementing change within a
company.
Role of HR in managing change Evaluate that how business respond and
adopt changes