VUIS Consulting Project Plan - SAP Implementation for Yes Chemist

VUIS CONSULTING PTY LTD.
PROJECT PLAN [INSERT VERSION NUMBER]
IT PROJECT MANAGEMENT
[INSERT DATE HERE]
[INSERT AUTHOR NAME HERE]
[INSERT AUTHOR JOB TITLE HERE]
[INSERT AUTHOR EMAIL HERE]
The following template is for educational purposes only.

CONTENTS
[Insert table of contents here: use references>table of contents]
Glossary
Term Definition
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Introduction
The project plan is developed for the installation of new technology of SAP into the
operations and functions of one of the independent pharmacies Yes Chemist. The company is
well established and set-up in the South Melbourne, Victoria. The business is working well as
the company is offering care and other products to their customers at competitive prices. The
operations of the company are now needed to be improved according to the operational
review done by the general manager. There is a need for technological advancement for
improving the operations of the company and by increasing the efficiency and effective
working nature in the company. The operations management of finance, HR, and accounting
are needed to be changed and updated with the accounting software SAP. The sales and
marketing of the company are required to be strengthened and make strong which could be
done by the use of SAP (Customer Relationship Management). The company is planning to
introduce new systems software to get rid of the inefficient systems and introduce effective
software solution in the company for its improved operations and functions.
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Project scope
Aims and Objectives-
The aims and objectives of the project include the better analysis of the problem statement
and the effective quality statements in the IT project of the company. The aims and objectives
are-
Aims- The aim of the project is to provide successful competition with the satisfactory
changes and updates in the software SAP and its effective CRM model.
Objectives-
 To improve the efficiency of the functions and operations of the company.
 To improve the relationship with the customers with the help of effective Customer
Relationship Management Model (Fragaszy, et. al., 2015).
 To improve the services by the use of effective and efficient techniques.
 To devolve the systems to be adopted by companies for better operations.
S.no Deliverables Quality standards Measurement of
quality standards
1. Provide improved
efficiency
Speed This could be
measured with the time
taken for performing a
task.
2. Provide managed
systems of accounting
and finance
Compliance,
confidentiality, and
Accuracy
The managed systems
of accounting and
finance could be
measured by reduction
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in errors and secured
data.
3. Provide management
of Human resource
systems
Availability and
Credibility
The availability and
credibility could be
done by human
resource management
and their use (Chow,
et. al., 2014).
4. Provide effective
customer relationship
management systems
Traceability and
consistency
The consistency and
traceability among the
customers could be
measured by their
constant involvement
in a company.
5. Increased sales Availability and
profitability
This could be
measured with
improved CRM in a
company.
6. Results in cost
reduction or
management
Recoverability and
profitability
The cost reduction
could be managed by
increased profits
(Chow, et. al., 2014).
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Business case
The project addresses the needs of the business which are related to the installation of SAP
and system software. The project needed to be in an effective manner. The project requires
being completed on time so that the work of the company does not get hampered. The project
includes the basic factors of project scope (Bernhardt, et. al., 2015). The Implementation and
installation of the business software for improvement in the efficiency will be beneficial for
the company. But every aspects and software has the benefits and dis-benefits which affects
the organisation. There are positive and negative outcomes of the business software.
The business case defines the project of the company and its working the project needs the
complete assessment of the different budget and SAP transformation (Bernhardt, et. al.,
2015). The overall achievement of the project will be turned if the systems of the project get
benefits of efficiency, effective customer relationship management and improved
performance of the company. The business would provide effective working in the sales,
human resource, finance and accounting departments which will prove and ensure the success
of the project.
There are different benefits and dis-benefits of the project which are discussed below-
S.no Benefits Current status Process for benefits
realisation
1. Improved efficiency The efficiency is less
in the operations of
the company as their
outdate software has
a low speed of
working
SAP will ensure the
speed and efficient
work in the coming
future by its
installation.
2. Improved sales The sales are
currently low as
compared to past
years (Bernhardt, et.
SAP (CRM) is updated
and installed in the
company which will
keep record and
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