(PDF) Women in Hotel Management and Leadership
Added on 2021-01-02
46 Pages19446 Words452 Views
Dissertation(Women in Hotel Management and Leadership style in Thailand: To investigatethe position of women in)
Table of ContentsCHAPTER 2: LITERATURE REVIEW.........................................................................................1The different style of leadership between male and female........................................................1Glass ceiling issue that the women leader face in hotel management........................................5Factor that leads women leader to success in hotel management...............................................9CHAPTER 3: RESEARCH METHODOLOGY...........................................................................12Types of investigation...............................................................................................................12Research design.........................................................................................................................13Research Approach...................................................................................................................14Research philosophy.................................................................................................................14Data Analysis ...........................................................................................................................15Method of data collection..........................................................................................................16Data Sampling...........................................................................................................................16Validity and Reliability.............................................................................................................17Accessibility issues...................................................................................................................17Ethical consideration.................................................................................................................18CHAPTER 4: DATA ANALYSIS AND FINDING.....................................................................18Findings from interview............................................................................................................19CHAPTER 5: CONCLUSION AND RECOMMENDATIONS...................................................27Conclusion.................................................................................................................................28Recommendation.......................................................................................................................30REFERNCES ................................................................................................................................33
Title: “Women in Hotel Management and Leadership style in Thailand: To investigate theposition of women in hotel management and leadership”.CHAPTER 2: LITERATURE REVIEWThe different style of leadership between male and femaleAccording to Kofi Annan, (2018), gender equality is one of the important aspect forevery business organization as this may lead to improve overall performance level and image aswell. As both male and female having specific skills and knowledge to perform their activities.However, number of women in leadership position is less a compare to men within theorganization because of gender differences only. Thus, it is also important for management torecognize the both women and men behaviours at the time of leading their staff members. Bothmen and women are act different in various situation such as decision making, problems solvingand many more that occur at workplace. Along with this, every leader whether they are male andfemale have specific skills to deal with any kind of situation. In this context, Thailand is the oneof the countries in Asian in which the majority of Thai is relate with Buddhism. In this all theorganizations are use effective leadership style to lead their workers. As Thailand is a high andcollectivism culture so that all the people and organizations are often avoid conflicts and issueswith another. They would like to pretend respect with others because they Thais people are ableto control their modest and emotions. On the other hand, according to various investigations ithas been found that male mostly qualifies as the best leaders while performing tasks and maleleadership stays much effective than a female leadership.As given by same author that “the possibility that women and men differ in their typicalleadership behaviour is important because leaders’ own behaviour is a major determinant of theireffectiveness and chances for advancement”. The statement which was given by the author wasmuch effective till some aspect. As men have wider range of exploring or investigation overnumber of situations but women in Thailand does have less chances of doing research overdifferent areas because of sex discrimination (Ahmad Bibi and Majid, 2017). In past few decadesas given in different investigation it has been found that women are much creative than men.Thus, it can be said that women who are leading distinctive business organisations have raisedprofit in much effective manner than men. Both men and women carries different mindsets andperception depending over the situations. Therefore, this can be considered as major difference1
which makes leadership of both of genders antithetic form each other. Apart from this, relation inbetween leadership styles and gender has recently become an important topic of doinginvestigation.According to Braden Becker., (2018), every single leader uses various leadership stylesto provide better direction, implement different plans and also motivating people at workplacefor enhance their working performance at workplace. On the other hand, it has also beenanalysed that all the leadership styles like democratic, autocratic, laissez-faire, and others maydiffer from each other when it is compared over two different genders (Male and Female).Managing a hotel comes with many roles and responsibilities, thus, it is may be possible thatmen may have high number of opportunities than a women in Thailand. As business people inthis country in past decades did not consider women as if they can work in an organisation at agood designation because of high illiteracy rate among female gender. But, in previous yearswomen has improved themselves in different areas in Thailand. There are many female leadersand entrepreneurs in Thailand have become much effective at workstation. In this context thereare some leadership styles between male and female in hotel management:Democratic leadership: For women it is one of the effective style in which womenleader involve their staff members at the time of taking decision because they believe incollecting different views and opinion. One of the main advantage of this style is that, femaleleader encourage creativity and unique ways to make right judgement. With the help of this,workers are highly satisfied with their job and also enhance their productivity level as well.Recently, it has been analysed that women that are sitting on managerial posts in different hotelsin Thailand majorly uses democratic leadership style. Through this, hotels in which women whoare manager have earned much more profit and gained reputation than male managers. Here,female managers asks for suggestions from staff, takes decisions on the basis of suggestions thathas been given by employees. It aid them in motivating staff and gives them an opportunity ofraising themselves or getting promoted in hotels only. It is better because, employees majorlydeals with all the problems in hotel industry, asking for suggestions from them in order to makehotel much effective in nature (Li, Fagan and Bourguiba, 2016). With the help of this, womenmanagers in hotel industry becomes able to deliver high experience to customers as per theirneeds and requirements.2
Autocratic leadership: Mainly this type of leadership style is used by male leaders dueto their aggressive nature. As they do not want any kind of interruption in their decision makingprocess. Along with this, autocratic leader (Male) make decision without discussing with theirteam members. This type of leadership appropriate when company needs to make quick decisionbut it is negatively affect on the staff members because of less involvement of workers(Jermsittiparsert, 2016). On the other hand, it has also been analysed that women who have usedthis type of leadership style have not been much successful in nature. Female managers mostlycarries humble nature, Therefore, most of them do not go for autocratic leadership style asdominating others is not there nature. Apart from this, 100 out of 50% of male uses this stylebecause of their behaviour towards others. There are many cases where decisions which has beentaken by male manager in hotel industry have become wrong. This impacted negatively on profitmargins and reputation as well of hotels. But, in this case as well sometimes it becomes vital formanagers to take quick decisions and other leadership styles like democratic needs time becausetaking suggestions from others requires time which may impact badly on quick decision makingprocess.Laissez-Faire leadership: It is also an effective leadership style which used by Thaiwomen in hotel management for leading their team members. In this, female leader provide lotof freedom to their staff members to perform their task in effective way. Along with this, it isalso based trust through which leader can easily give direction to team members if the needarises. One of the main advantage of using this leadership style is to allow the people to performwork at their own pace and at the same time also provide better flexibility to staff members. Withthe help of this, Thai women can easily lead their team members to encourage them. This willdirectly contribute in making strong workforce (Vasayangkura and Kunphoommarl, 2015). Hotelindustry requires much more working hours than any other sector. Thus, Thai women who are atmanagerial position may use this type of leadership style in order to better serve to visitors inhotels.Along with this, gender differences and leadership styles become more important forevery business organization as employees whether they are men or women plays as a crucial rolein entire work forces but male workers are appointed on higher position then female. The mainreason behind this is that the female leader adopt democratic and participate leadership style.Through which they can easily increase workers engagement within entire activities. Along with3
this, men leaders employs more strict than women because they focus on completing task fromtheir workers in any any kind of situation. Sometime, it negatively affect on overall performanceof the workers at workplace (Rurkkhum, 2018). So that women leaders are use transformationalleadership style to motivate, encourage their team members so that they can easily perform theirtask. This will contribute in making positive work environment at workplace and at the sametime also shares clear vision to attain desirable results. In this context, there are some strategieswhich use by women in hotel management are as follows:Development over goals: It is important for women leader to set clear goals andobjectives for attaining business success. In this context, the transformational leaders needs todevelop their employees to achieving positive outcomes. Along with this, female leader shouldset goals by transforming entire team members with the purpose of making them better and ableto attain predetermined targets (Novelli and Tisch-Rottensteiner, 2012). They also play rolemodel to inspire their subordinates towards the business goals and objectives. Women leader alsoinvest more time in giving better coaching to their team members for developing their values andabilities. Don't be transactional: Under this, women leader focus on overall performance of theteam members which may reduce the chances of arising issues at workplace. Along with this,they also engage their subordinates by giving them direction. This will help in increasingproductivity level of all the team members (Mukundan and KA, 2018). In hotel industry, it hasbeen analysed that women managers have given equal opportunities to its subordinates. Thisimpacted positively in motivating employees and improving number of chances for organisationsto hit its targets.Leverage your Gender: Women have higher oxytocin level than men. As they easilyconnected with people and team members by sharing their views and opinion. Along with this,women are more concern and care with their subordinates as they easily understand their needs.This is the main reason that why women is more than men. In this they provide better guidanceand grow opportunities to their team members to meet the end goals and objectives. They alsobetter at the time of explaining their views and emotions verbally in front of their team members(Dokkularb, 2013). In hospitality industry, it is much required for women to keep on makingeffective changes so that they can keep their belief much effectual in nature in front of their staff4
members (Vechachart and Sulisworo, 2017). It is a quality of a leader which should beconsidered by women being as a manager in hospitality industry.Strength based tasks: It is also a best thing in which women perform as atransformational leader and also assign task to the team members as per their capabilities andabilities. For this, women leader determine the capabilities towards the performing the jobactivities (Kessler, 2015). With the help of this, workers enjoy their task and also tries to puttheir best for attaining desirable goals. On the other hand, organisation's targets can also easilyget hit by companies and can kept their focus over improving number of chances in enhancingreputation in near future.Over communicate: Female leaders are effective in verbally communication as itconsider as a major key aspect to attain success. For example: when team members are feel morecomfortable to being transparent with their leader than it reduce the chances of arising issues andproblems at workplace. With the help of this, employees easily increase their productivity levelat workplace (McCargo, 2015). Verbal communication should be much effective among womenmanager and its employees as then only hotel may hit it targets or make right changes as perrequirements. Hotel management course can help females in improving number of chances ingetting employed in hospitality industry. Glass ceiling issue that the women leader face in hotel managementAccording to Jone Johnson Lewis, (2017), glass ceiling effect implies with resistance toefforts of women and minorities to arrive highest ranks in multinational corporations. The termwas heavily used in mid of 1980s; at this time women entered the workplace at large range andfound themselves unable to advance beyond a certain level of management. Along with this,Glass ceiling is metaphor for hard to see various informal barriers which keep women stay awayfrom promotions, pay raises and further opportunities. It can be also seen while describing thelimits and barriers which are usually faced by racial people or groups. In Thailand the approachwas invented in economic organisations but later stated to applied to invisible limits in whichwomen are not allowed to raise and put their opinions. There are several function of cultural andsocietal sanctions that may affect women career growth and development. There are differentkinds of obstacles which a women working in the field of Hotel Management can face this canbe related to personal and professional and moreover all the factors are explained below forbetter understanding:5
End of preview
Want to access all the pages? Upload your documents or become a member.
Related Documents
Gender Equality in Leadership and Managementlg...
|18
|3377
|40
Leadership and Management Issues Faced by Women in the Hospitality Industry: A Critical Essay on Marriott Internationallg...
|13
|4903
|450
Women in Leadership Rolelg...
|12
|3193
|461
Leadership Traits for Organizational Successlg...
|10
|2651
|482
Re-Inventing the Workplace for Greater Gender Diversitylg...
|4
|1740
|254
How Sex and Gender Affect Leadership at the Social Organisation of Worklg...
|5
|1250
|107