Importance and Value of Employee Relations in Tesco
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This document discusses the importance and value of employee relations in Tesco, a British multinational retailer. It explains the different types of rights, duties, and obligations of employers and employees. It also includes a stakeholder analysis for Tesco and highlights the impact of positive and negative employee relations on stakeholders.
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Table of Contents INTRODUCTION...........................................................................................................................1 P1.Explain the importance and value of employees relations.....................................................1 P2.Explain the different types of rights, duties and obligations an employer and employee.....3 P3).Complete a stakeholder analysis for a given organisation:..................................................6 P4).The impact of both positive and negative employee relations on different stakeholders.....7 CONCLUSION...............................................................................................................................8 REFERENCES................................................................................................................................9
INTRODUCTION Employment relationship refers to the link between the employers and employees in respect to operate the organisation operations in effective manner(Spurk and Straub, 2020). It consists of the relationship which based on contract and specific amount to an agreement between the parties, in employers and employees with certain obligations in relation to work and according to work, employees get pays. Individual employment relation are considered to that relation which based on individual workers and their employers. This process is developed through legal regulation between employers and employees. The four elements which adds in the formation of any employment relationship is that the selection and engagement which relates with employees, power of dismissal, the payment of wages and employers authority to control their employees through various means and methods which are required to attain the goals and objectives of the organisation. Through strong and healthy relationship with employers by employees will going to develop the healthy and strong relationship in relation to benefits the entire company. Below report is based on Tesco, a British multinational retailers of groceries and general merchandise having their headquarter in Welwyn Garden City, England. The below report will cover the topic value and importance of employees in context of organisational support, fundamental of employment laws, various types of rights and obligation of both the employers and employees, different stakeholders perspectives. P1.Explain the importance and value of employees relations TESCO a British multinational retailers which involves with retailing like groceries and general merchandise having their headquarter in Welwyn Garden City, England. They are currently dealing in approx 4,230932 employees as per the data(OtĂĄhalovĂĄ,Poliak and SemanovĂĄ, 2019). Area in which they are serving is United kingdom, Ireland, Hungary, Slovakia, they are basically dealing in large operation's. Here are some of the importance of being in proper employees relation that is needed for every organisation in relation to build organisation performance. Developing and strengthening the employees and employers relationship will be achieved through proper employees satisfaction, by identify the work related issues and providing the assistance to the employees for their relative tasks and objectives in the organisation: Development and growth 1
By employees and employers relation, they will directly contributes to the economic growth and development, which will leads to attain efficiency in the organisation. Greater efficiency will provide higher productivity and growth. Its important to keep the employees motivated through maintaining the relation company like TESCO due to their large operation, employers should focus on the employees common conflicts and problem which will arises in the retail industry. Reduction in turnover In organisation the employees and employers relation builds on a strong communication and its a backbone of any business. When relationship between employers and employees are not satisfactorythenitwillaffecttheproductivityandresultsemployeesturnoverwillget high(Kaufman, 2019). If the organisation will pay attention to their employees by provides them a feel of value that employees will use their skills and experience through contributing in the company at it best. In the context of retailers like Tesco, they are treating their employees by giving them flexibility in the working structure will leads to increase in the turnover of the company. Enhanced motivation If the employees are not engage in the operation activity with full potential then organisation will lost large number of their productivity. In the context of Tesco they are more focus onto their employeeswho are working in the retail operationthrough giving them confidence and motivational factor by showing their capabilities on the basis of requirement arises in the company. Employers will boost their motivation by giving them flexible nature of working. Fundamental of employment laws relates to the organisation Tesco, a multinational retailers of general merchandise that needs a proper legal regulation and employment laws that are necessary in attaining the goals and objectives. Here are some of the employment laws which relates with this retailing organisation is that: Employment Right Act 1996 This laws covers the issues of employees related to situation like dismissal, unfair dismissal, paternity leave, leaves on maternity, theses leaves should be properly given by the organisation in accordance to their policies and all. Employment right deals in given equal fair rights to the employees regarding their genuine leaves. This laws right operates in Tesco in more effective manner due to their strong reach in international market. National minimum wage Act 1998 2
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This act sets out the NMW for employees and for employers across the UK. Here the government review this laws and make sure about the wages of employees on the basis of minimum wage act. Organisation like Tesco they are applying this laws through properly work on the salary pattern of the employees and by strong HR processes. The Equality Act 2010 This act prevents from the discrimination from the workplace and fair recruitment process. This act defines the discrimination which takes place in the organisation in gender discrimination, unfair recruitment and selection. So to prevent from these situation, organisation are maintaining the concept of equal act 2010 to avoid these problems. How an organisation could improve and respond effectively to employee relations. An organisation can improve their employees relation performance through some of the process or methods which are necessary while working with employees in the organisation(Holden and Baker III, 2019). Through providing a proper feedbacks to the employees, let them know that they have value in the organisation by giving them importance that they are working right and providesthempositivefeedbackstotheminaccordancetothework.Byimproving communication, its not sufficient to communicate with the assistance of e-mails and memos, organisation needs to interact effectively to reach the full potential of the employees relationship. By being visible in the organisation like Tesco here the mangers and HR representatives should make themselves visible with the intention that employees will know they are reachable and will workandtakesactionifneededintheorganisation.Byofferingcareerdevelopment opportunities to the employees, it will generates confidence among the manpower and they will direct to the objective and goals ofthe organisation. Tesco will provide motivation to their working employees by giving them assurance of career growth by working for multinational company like Tesco. P2.Explain the different types of rights, duties and obligations an employer and employee In the organisation there is a specific rights and duties which are perform by the employers as well as employees on the basis of their tasks assigned in the organisation(Hodder,2020). So here are some of the rights and duties which are to be perform in the organisation is that: Safe Environment The employers duty is to provide as a healthy and safe environment in relation to the employees working in the organisation. Whereas employees will have to make sure about the work in safer 3
manner so as it will not uncomfortable for others workers too. By properly maintaining the operations in healthy environment. Basic necessities for employers and employees: The employers have to make sure about the facilities for the employees in relation to basic facility such as clean toilets, clean workforce and drinking water. As a multinational company like Tesco, they are maintaining there value through assigning with proper facilities. Information for the employees: The details which relates with training and development,employers should provides these information to their employees on a regular basis. In the context of Tesco retailing organisation, here the employers should maintain the policies by taking care of the employees need regarding particular information of the company Tesco. Dressing activity In a working environment like Tesco, here the employers and employees should well know about their dress code according to their job profile in this retailing industry with the motive to maintain the brand image of organisation. Employees should follow this company policy to effectively present in the market. Payments Every organisation have their own payment structure, it is quite necessary for the organisation to set the fixed payment and allowances, for both the employers and employees. It is the right of every employees working in the organisation get paid fairly and correctly. Obligations of the employers to their employees is that: ï·Itsthe duty of employers to pay their employees with agreed amount, If the employees will going to work on that amount(Budd,2020). ï·By observing health and safety measures in the organisation. ï·By providing the right information regarding the contract in which they are working. ï·By providing the employees with reasonable opportunities to complaint if any problems arises in the company. As Tesco a multinational retailers they must have to listen the issues of their employees to built the strong connection between them. Tesco due to their large operation in international market in relation to the retailing facilities,. They have to adopt the proper rules and duties/obligations to deals with the regular issues which are normally arises in these industry, so as to attain the relationship between employers and 4
employees. Organisation should have to make sure about the responses of their employers to deal effectively in the production process what requirement they are needed in relation of completing the demand(Brewster and Holland, 2020). By paying proper payment to the employees in according to their job role will maintain the image value of the company, it should be clearly mention in the contract through which employers will initiate for other processes. Health and safety is the major concerns as this company works on large number of employees, they have to deal more effectively in welfare of their employees regarding proper medical allowances to them. Organisation should also follow the contract based information in large so as to attain the objective of the organisation. The psychological contract is an increasingly an aspect of proper workplace relationship with wider human behaviour. It represent the notion of relationship or understanding which will relate with number of employees, rather than tangible pieces of contract legal document that will be different from one employee to another. Work-lifebalance sets the goal through balancing between the working life and private life. Employees work-life balance depends upon the activities that they perform in the daily routine, it s basically an mutual expectations of inputs and outcomes. The psychological contract involves with feelings of employees is that seen from the perspective of employees by the organisation here Tesco works for the rights and responsibilities of the employees on the basis of these psychological factors which consists of how the employer treated there employees and what employees are putting into the job in relation to the efforts. So basically to balance the expectations and working environment of the company, rights and duties are the company policies which have to follow by both the employer and employee. Organisation like Tesco will have to wok on the basis of employees expectation as well cause this retailing industry works on large employees base that have to operate by the organisation through their departments. Work life balance depends upon the employees way of living the life apart form their working profession is that through healthy life style and proper time management of daily work. Right and duties of an employees are more depends upon their behaviour throughout the day in respect of the operations activities. Various mechanisms for managing the employment relationship 5
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In organisation employment relationship are playing an important role by adopting a positive environment for work in relation to meet the organisation tasks and objectives. So here are some of the mechanisms for managing employment relationship is that: Involve team members Employees should feel important when they are working in an organisation, by giving them opportunities to work with employers and indulge in the decisions in relation to the company. They will feel more confident and motivated while working in the company(Behrendt and Nguyen, 2018). Recognition By praising the employee for their exceptional work in the organisation and provide them with suitable rewards recognition. By encouraging the people who are working in the organisation, TescoRetailingindustryworksontherewardsystemtotheiremployeesontheirbest performances. P3).Complete a stakeholder analysis for a given organisation: Stakeholders analysis works on the principle of all the internal people and teams engaging in the organisation. Stakeholders analysis basically depends upon identifying these people before the project begins and categorizing these people according to the participation level, interest level and influence in the organisation activity(Barker and Christensen,2019)(Audenaert, George and Decramer 2019).Organisation determines the stakeholder through their contribution in the company in respect of their participation. In the context of Tesco they have lots of stakeholders with them, due to their large operational value in the international market. Stakeholders analysis depends upon the responses of people to indulge with the organisation. This analysis based on the power interest grid which depends upon high and low interest of the people in engaging with the particular company is that: High power, high interest:These stakeholders are most important people as they takes high interest in the organisation, organisation should prioritized by keeping them happy with the progress of company projects. High power, Low interest:This analysis determines because of their influence in the company. Organisation should work in order to keep these people satisfied, by taking care of that they will not get irritate through excessive communication with them. 6
Low power, High interest:Organisation here will keep inform their stakeholders and check in them with proper information to them, by make sure they will not get into any problematic situation regarding the project(Aloisi, 2018). Low power, Low interest:Just Keep these employees inform about the projects is that Tesco will inform their stakeholders about the company projects, but do not over communicate with them. Benefits of stakeholders engagement ï·It offers those to whom who will going to affect and be affected by the outcomes, by a chance to raise their opinions. ï·By making people together to pool experience,knowledge and expertise(Aloisi and De Stefano, 2020). ï·Its provides them knowledge to the company that who will their key stakeholders and understand with relationship that they have with organisation. ï·It will assist them to identify the strategies to gain competitive advantage. P4).The impact of both positive and negative employee relations on different stakeholders. In an organisation like Tesco, due to their organisation approach in international market as they are operating with large base of employees with them, it is necessary to build the employees relation in effective manner. This will impact the different stake holders as well due to their positive and negative impact on the organisation so here are the impact of employee relations on stakeholders are as follows: Increase employee loyalty Organisation should keep a check on their employees, through their employers by making them feel confident and motivated regarding their job activities. By this value of performing for the employees by retain them for future. Whereas negative impact will also be happen if these employees will take this aspect of organisation in negative way by not perform upto the mark in organisation. Increase motivation Healthy workplace motivates employees to work hard and give their best in the organisation. By maintaininggoodrelationwithemployeesthroughexcellentinteractivevaluewiththe employees by their employers this will leads to motivate them in large manner. Whereas if the 7
employers will get much involve in the employees concerns then employees will not feel as a superiority in respect while dealing with their employers. CONCLUSION It has been concluded from the above report is that every organisation needs to build effective relationship between their employers and employees in relation to achieve their daily tasks and objectives. It involves with employment laws through which organisation will work accordingly by proper rules and policies with considering laws in it. By making proper analysis of stakeholders organisation will adopt and enhance the value of branding image of the company. In developing employee relation there is both negative and positive impact will considered which relates with their employees. Organisation should have to examine the different stakeholders perspective. 8
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