Strategies to Increase Employee Motivation

This article discusses various strategies to increase employee motivation in the workplace. It explores the use of rewards and incentives to enhance employee satisfaction and productivity. The article also highlights the importance of employee motivation for the success of a company.

Work-Based Learning
(Assessment 2)
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Table of Contents
TASK 1............................................................................................................................................3
Roles and responsibilities at workplace.......................................................................................3
How to take responsibility of following at workplace.................................................................4
Personal development plan..........................................................................................................6
Task 2...............................................................................................................................................8
REFERENCES..............................................................................................................................14
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TASK 1
Roles and responsibilities at workplace
In an organisation there are different types of employees working. They all are engaged
in performing different types of roles and responsibilities. However, roles differ according to job
profile and specification. Also, by performing several roles personal learning is improved.
Similarly, I have been working as a HR assistance at Asda since last few years. I have already
having an experience of 2-3 as HR assistance. So, I know that there are many roles and
responsibilities that are to be followed. Beside this, as HR it is necessary to get involve in
decision making process and engage with top management. There were many types of roles and
responsibilities which I had to perform. First is I have to involve in recruitment and selection
process. Furthermore, I have to take interview of candidate that are been selected. In recruitment
and selection, I played a vital role. So, it was a little bit difficult for me to manage my work but I
did it. My second role in Asda I to provide training and development to staff. In that I provided
them training regarding how they have to identify candidate abilities, how to take interview,
what things are to be noticed, etc. in addition to it, I took sessions on professional development.
In that I provided training to staff regarding their career growth and development. Through it, I
gained knowledge about employee behaviour and attitude. I learn that how their behaviour
impact on training and role.
Along with it, my role was to do performance appraisal of employees. For this I
discussed it with my colleagues and took their feedback. I also set target and goals for individual
employees for particular time period. However, I communicated that goals with employees by
conducting a meeting. So, it provided a clear view to staff that what they have to do. Also,
sometimes I gave suggestions to staff that how they could enhance their performance. Similarly,
I provided feedback to them on their work and suggest measure for same. I also formed policy of
performance appraisal. In addition to it, I also decided that what type of rewards and incentives
will be given to staff. So, it that I served as an expert and set some criteria on basis of which
rewards and incentives must be given. In that I have to analyse what trends are been followed by
other companies in offering rewards and incentives. Therefore, I adopted that concept and made
some changed in it. So, I learned about different HR concepts that can be applied and its
importance. Thus, it will help me in my future growth.
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Another responsibility that of mine is to resolve conflicts that occurred between
employees. The dispute that remained unsolved for long term was solved by me. I act as
representative of HR manager and negotiated issues. Along with it, I have to ensure that no
conflict occurs between staff in future. So, I ensured that no discrimination is done. In that I
investigated the overall issue and then solve it. I also took staff feedback on in order to maintain
work culture. For this I did inspection of health and safety tools are implemented or not. Then I
develop report and provided it to top management. I also ensured that all laws are been followed
by HR executives in recruitment and selection. So, I drafted new policies and guidelines with
change in any law or regulation. I studied laws and identified that what changes are been done.
Additionally, I make sure that Asda practices are taken into consideration while drafting new
policy or law. Here, I learned about various laws that is followed and what legal action are taken
in case of any breach.
So, all these roles gave me knowledge on many things. I get to know about types of
incentives and rewards, methods of performance appraisal, etc. I was able to work in team with
them and make things easy. also, I learned how to talk with superiors and candidates. On what
basis or criteria, they are analysed and selected. as HR assistance I worked under senior HR
executive. He provided me training related to HR duties and roles.
How to take responsibility of following at workplace
It is necessary for me to perform my duties in effective way so that I am able to grow and
develop in future. Beside this, I will gain in depth knowledge related to HR. it will be useful for
me. Moreover, I will get to know what other responsibilities are to be performed in HR. Thus,
they are as follows :-
Staff manual – in order to take responsibility of developing staff manual, I need to improve my
certain skills. This is because it will enable me to participate with HR manager and engage with
it. here, first of all I need creative writing skills to write content of manual. In this I should know
about laws and guidelines of various acts. It will be easy for me to develop handbook and include
all details regarding employment laws and regulations.
Interviewing senior staff – For interviewing staff I am good at conducting interview. As I
already possess some skills such as listening. But I need to improve my communication and
interpersonal skills. In this I will evaluate various ways and types of communication like formal,
informal, etc. what sentences are relevant, etc. then, I will select formal one and the follow steps
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required in it. I will try to work out on it by using internet. So, it will help me to take interview of
senior staff. Another skill that I need for this is interpersonal skills. In that I must enhance my
patience level. also, I need to be felt confident enough so that I can take interview of senior.
Alongside, I should know how to control emotion, acknowledge others, etc. Thus, by improving
my interpersonal skills I can take responsibility of taking interview of senior staff.
Survey customers – Now, I think that I am responsible enough to take customer survey. This is
because I can apply my learnings in this. My creative thinking skills are weak. So, in order to
survey customer, I must improve this skill. Another skill I think I require in this is team work. I
have to work in team so that goals are attained. With it, I will be able to analyse my roles in team
and perform my tasks in effective way. I must possess decision making skill as well. It is because
it will help me to take quick decisions. through it, I will be able to undertake more
responsibilities in HR field.
Seek feedback from colleagues and superior – I am capable enough to take feedback from my
colleagues and superior. I highly possess interviewing skills. So, I know how to take interview of
people, what questions are to be formed, how to analyse candidate, etc. thus, I can easily take
feedback from them. But on contrary, in that I must know some professional knowledge. It
means that I should know how it behave with superior, what body language is required, how to
greet, communicate, etc.
Study magazines – In order to become HR manager, I need to study magazines so that I must
know what HR trends and practices are been followed, how other companies are able to maintain
culture, change in laws, etc. it will allow me to gain more knowledge of HR field. Also, I can
also gain data about HR software and application been used, concepts and theories, etc.
So, it is essential that I enhance those skills that are required for my future growth. also, I
will be able to gain knowledge and perform all responsibilities effectively. thus, I will develop a
PDP which will enable me to fulfil my future needs.
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Personal development plan
A PDP is developed to set out aims and objectives of future goals. It includes strategies
and action that needs to be taken to attain that goal. The PDP is as follows :-
Learning
objective
Current
proficiency
Target
proficiency
Developme
nt
opportuniti
es
Criteria for
judging
success
Time scale
Communic
ation skills
As HR
executive I
need to
improve my
communicat
ion skills. It
will be
useful for
me to take
more
responsibilit
ies and
attain higher
goals.
I must know
what ae
types and
ways of
communicat
ion and how
to use it.
through it I
will be able
to achieve
success.
I need to
attend
seminars,
conferences
so that I will
be able to
gain
confidence.
By taking
feedback
from others
which will
help in
making
improvemen
ts
4 -5 weeks
Time
manageme
nt skills
I am able to
complete
my task in
time.
Still I need
to improve
it to
increase my
working
efficiency.
By
preparing
time table
and working
accordingly.
Managing
time frame
with list of
task
prepared.
3-4 weeks
Leadership
skills
I am not so
good in
leadership
Want to
improve my
motivation
I can to
manage and
handle team
Receiving
feedback
from others
5-7 weeks
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skill as I
direct the
colleagues
to get desire
result within
framework.
Although, I
need to
work
towards
making
coordination
within one
another
skills so that
I can
motivate
people
so that I can
enhance my
skills
so that I
can judge
my work.
Interperson
al skills
My skills
are not so
good and I
need to
sharpen
them.
I want to
increase my
confidence
level, learn
how to
control
emotion,
etc. by this I
can easily
get involved
in interview.
I must
practice
these all
things with
my friends. I
must watch
some
videos.
By taking
suggestion
from HR
manager,
superiors,
etc.
1 month
Team
working
skills
Sometimes,
I get
frustration
due to work
load and that
I need to
work in
team so that
goals are
accomplishe
I will be
able to work
with HR
executives
and lead a
It can be
improvised
by having
participation
in workshop
1 week
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cause to
bring
complex
situation and
this things
affects my
overall
productivity.
d. team of it. activities.
Decision
making
skills
I should
improve this
skill as it
will enable
me to
engage in
survey and
take correct
decisions.
I must be
take
effective
decision
which will
help me in
forming
manual.
I will be
able to take
major
decision
with my HR
manager.
I can solve
case studies
and read
books.
2-3 weeks
Thus, the above PDP will help me to gain knowledge and improve my skills. It will be
easy for me to review my progress in future. Moreover, I will measure my performance with set
goals and standards. This will make it easy for me to make improvement in that and set new
goals. Along with it, I will gain professional knowledge as well. Thus, my both interpersonal and
professional skills will be improved. It will result in my career growth and development.
Task 2
Title - To apply different strategies to increase employee motivation
Objectives-
 To increase employees motivation in upcoming 3 months.
 To enhance employee satisfaction by rewarding them.
 To motivate workers through various non-monetary and monetary strategies.
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Activities to be undertaken
Review and analyze each strategy
Select one and apply it
Provide incentives
Monitor employee satisfaction level
Compare outcomes with set goals
Interpret results
Ghantt chart
Task Name Duration Start Finish
Review and analyze each
strategy 1 wk Thu 12/26/19 Wed 1/1/20
Select one and apply it 3 wks Thu 1/2/20 Wed 1/22/20
Provide incentives 3 wks Thu 1/23/20 Wed 2/12/20
Monitor employee
satisfaction level 2 wks Thu 2/13/20 Wed 2/26/20
Compare outcomes with
set goals 1 wk Thu 2/27/20 Wed 3/4/20
Interpret results 2 wks Thu 3/5/20 Wed 3/18/20
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According to the Furlich, (2016) Motivation for employees is very important for the
company to gain huge competitive advantages for company. The employees of the company
must be motivated time to time. So that they can work further for the betterment of company.
Company can gain huge profits margin if their employees are motivated and work with the
positive energy. Nowadays it is very necessary for company to motivate their employees. They
can be motivated by the non-monetary and monetary strategies which can be used by
organization for motivating them. The motivation of employees must be improved so that the
company can render the quality products and service to their consumer and attract wide range of
consumers to the company and its products. The quality product can only be achieved when the
employees work in the company with positive vibes and thus company can grow significantly in
the market. Different strategies for motivation are used by the companies and organization for
motivating and encouraging their employees. It is useful for company in raising their profit and
revenues. The brand loyalty among the consumer can also be raised. Company's brand equity can
be enhanced if employees work for the betterment of company and renders the quality
productions and service to their customers.
Solutions for improving the issues-
Rewards and incentives-
The employees can be should be motivated and encouraged by providing monetary and
non-monetary rewards & incentives to them. So that the employee feel appreciated by their
employers and rewarded for keeping the good work ahead. Thus, employees can work for the
betterment of company. Employers must use this strategies so that the quality of their product
and services can be enhanced (Buck, 2019). If employees will be motivated they wants to work
with the organization for long term and work for the company's growth and development. If
company renders the high quality service and products to their consumer they can gain huge
consumer's attraction towards the company. It directly impacts the sales and revenue of company
that it could raise directly. The employee must be given bonus or extra incentives for the extra
efforts which is being made by them for the growth and development of company.
Daily interaction with the employees-
The employers of company must interact with their employees so that good
communication and interaction can be developed by company. The company can enhance and
develop the employees work performance if there employees communicate with them on daily
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basis. The problems which is being faced by the employees can be easily solved if the employers
and manager communicate with the employees. The quality of work can also be enhanced if
employee and employers have good communication among each others. It is very necessary for
company to maintain this for having and raising their sales and revenue (Boies, Fiset and Gill,
2015). If employees work for the betterment of the company and there is proper interaction with
the manager and employees they will be, motivated to work for the growth and development of
company.
Training and development-
It is the major part of organization which must be used by each and every firm. The
employees of company must be trained time to time so that employees must be motivated. The
performance of employees can be improved if they are provided with the appropriate
development and training program. If employees performance can also be enhanced and they can
render the high quality products and services to their consumers. The new skills and talent can be
developed by employees through training and development program. And thus they can render
their work on time and before time (Sukhbaatar, 2018). If employees are trained and developed
they could work for the company's growth and development these employees are essential
resource for the company. The company can gain huge profit margin and high sales through
trained employees. The skill development is very necessary for company. The performance of
staff can be enhanced and raised effectively and could render quality work for company. Thus,
the loyalty of consumer can also be maintained and regained by the company by rendering high
training and development to their employees.
Monitoring and evaluation of progress of project-
The monitoring of employees can be done by estimating their performance and quality of
work which is being provided by the employees. Employers can attain the organizational goal.
The manager must watch and evaluate the individual employee's performance and thus further
than estimate their performance level and they are productive for company's growth and
development or not if not then they should be rendered with the quality further development and
training program where they are lacking so that there performance can be enhanced and they can
contribute in the development and growth of the company (Kolarova, Bediova and Rasticova,
2016). The organization must monitor each and every employee's performance so that the best
employee can be rewarded for keeping t heir good work ahead for the betterment of company.
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And they keep motivated and encouraged for moving ahead. The company must evaluate
employees con the basis of their work quality and time of completion as these criteria is very
appropriate for optimizing individual growth and development. It is very necessary for the
employees also so that they can render that where they are lacking and further they can improve
it by effective measures and strategies. The employees cab further be motivated and encouraged
by the employers through monetary and non-monetary incentives and rewards.
The ranking can also be given to the employees on the basis of their performance so that
they could be motivated and encouraged to give their best thus company can render the quality
product and services to their consumers (Stam and et.al.,2018). If company provides quality
products and services to their customers they can gain huge consumer loyalty base for the
company. So the sale of company can also be raised effectively if the consumer had gain luge
trust on the company's products and services. The employees can also be retain for long term if
the performance of the employees are measured and further training and development program is
being given to them by company so that their performance can be improved and developed. The
employees can perform their work on the basis of target and achieve the goal and objective of
company. The motivated employees are the valuable resource for the organization and so they
can gain the company's objective on time.
Reflection-
The training and development is very necessary for the employees for keeping the good
work ahead. Employees can raise their performance by developing new skulls and improving
their existing skills. Thus, they can improve their employees performance. The selection and
recruitment of the employees also plays a major role in the company and thus they can recruit the
suitable talent for the company so that they objective and goal of the company can be achieved.
The training & development, recruitment & selection is very necessary for company to focus on
it for gaining the huge profit margin for the company. The HR manager must have the good
communication skills so that they can easily communicate with their employees so that the
performances of employee's can be enhanced and the problem which are being faced by them
can also be easily solved by the HR manager. The HR manager must have a good leadership
skills so that they can lead and assist all employee in correct manner. So the goal and objective
of the company can be effectively gained by the company's employees. The good communication
is very necessary for the company among the manager and the employees so that the employees
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can work for the betterment of company (Keerativutisest and Hanson, 2017). The company can
have retained the employee for long term if they motivated and encourage their employee for
keeping the good work for the company ahead and recognized by their employers. The high
quality product and service can be rendered by the company to the customers thus the consumers
are also satisfied. So the company can gain huge consumer loyalty base with this strategy.
Company can improve their quality by rendering the training and development program to their
employees and further they could learn new skills which is helpful for them in performing their
task easily and effectively. The company can thus gain huge consumer's attraction towards
company's product and services by theses strategies. And by monitoring the employee's
performance rewards and incentives can also be provided to the employees so that they can be
motivated and encouraged for keeping the goof work ahead.
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REFERENCES
Books and journals
Boies, K., Fiset, J. and Gill, H., 2015. Communication and trust are key: Unlocking the
relationship between leadership and team performance and creativity. The Leadership
Quarterly.26(6). pp.1080-1094.
Buck, R., 2019. Motivation, emotion, cognition, and communication: Definitions and notes
toward a grand theory. Advances in Motivation Science.6. pp.27-70.
Furlich, S.A., 2016. Understanding employee motivation through managerial communication
using expectancy-valence theory. Journal of Integrated Social Sciences.6(1). pp.17-37.
Keerativutisest, V. and Hanson, B.J., 2017. Developing High Performance Teams (HPT) through
Employee Motivation, Interpersonal Communication Skills, and Entrepreneurial Mindset
Using Organization Development Interventions (ODI): A Study of Selected Engineering
Service Companies in Thailand. ABAC ODI JOURNAL VISION. ACTION.
OUTCOME.4(1).
Kolarova, I., Bediova, M. and Rasticova, M., 2016, September. Factors influencing motivation of
communication between generation Y, generation X and baby boomers. In European
Conference on Knowledge Management (p. 476). Academic Conferences International
Limited.
Stam, D and et.al.,2018. Motivation in words: Promotion-and prevention-oriented leader
communication in times of crisis. Journal of Management.44(7). pp.2859-2887.
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