Work-Based Learning: Skills Audit, Personal Development Plan, and Future Career Planning

This report highlights the detailed description of skills audit and personal development plan for the job role, progress in planning for undertaking the work role in respect to the business organisation, skills and knowledge required for the work role, and future career planning using CPD.

Work-Based Learning

Table of Contents
Introduction .....................................................................................................................................1
Main body........................................................................................................................................1
Undertake and document a skills audit and from this produce a personal development plan1
Develop a short report that reflects on progress in planning for and undertaking the work role
in the context of any business organisation............................................................................4
Develop a short report that identifies the skills and knowledge required for the work role.. 5
Assess and document your learning and progress with reflective logs and journals.............6
Assess a short report for your planning for a future career role.............................................7
Conclusion.......................................................................................................................................8
References ......................................................................................................................................9

Introduction
Work based learning is defined as structured opportunity available to the individual for
enhancing their learning and it is achieved through authentic task and evaluated in the workplace
effectively (Smith and Malloch, 2021). It is one of the essential strategy taken into consideration
by the person that leads to offering them with real life work experience allowing them to use
their academic and technical skills as well as enhance their employability. For this report Premier
Inn is taken as the base hotel. Premier Inn is one of the well established and largest hotel brand,
with more than 72,000 rooms and around 800 hotels. It was founded in 1987 by whitebread,
offering quality service to their customers and maintaining their position around the globe. This
report highlights the detailed description of skills audit and personal development plan for the
job role, also the progress in planning for undertaking the work role in respect to the business
organisation is also highlighted in this report. In addition to this, the skills and knowledge
required for the work role is also highlighted along with the learning and progress document with
reflective logs and journals. Also the planning for a future career role is also highlighted in this
report.
Main body
Undertake and document a skills audit and from this produce a personal development plan
Skills audit is defined as the systematic assessment of a skills and knowledge of an
individual, it offers the proper evidence of existing or developed skills of the individual
(Pokharel,2021). It helps in analysing the requirement for any kind training or personal
development. Skill audit for the hotel manager is mentioned below:
Skills Very good Good Adequate Little or no
experience
Operational
knowledge
*
Detailed oriented * *
Team building
1

Communication
skills
*
Problem solving
skills
*
Interpersonal
skills
*
Skill are the ability of an individual that allows them to perform better and achieve
desired goals and objectives. Behind the growth and development of hotel the proper execution
and planning of the hotel manager plays an essentials role. The skills of the manager plays an
essential role in effectively managing and handling operational and managerial work. From the
above skill audit it is analysed that the hotel manager has strong operational knowledge, detail
oriented and team building knowledge. But, it is also analysed that communication skills,
problem solving skills and interpersonal skills of the hotel manager are not so good and needed
to be improved in order to enhance their performance and achieve desired goals and objectives.
In order to further improve the skills the PDP can be taken into consideration as mentioned
below:
Learning Current
proficiency
Target
proficiency
Development
opportunities
Time scale
Communication
skills
At present I have
scored average in
my
communication
skills and it is
further needed to
be improved by
me. As
communication
skill plays an
essential role in
The target is to
improve my
communication
skills and clearly
and effectively
transfer my ideas
without any
misunderstanding
.
It is very
essentials for the
students to
improve
themselves
through effective
communication
skills. In order to
develop this skill
there are various
opportunities
8 months
2

effective transfer
of information
among the
individual.
available to the
individual such as
, he can attend
various seminars
organised to
improve
communication
skills also the
read various book
on
communication
skills.
Problem solving
skills
Current I am
having very little
experience in the
problem solving
skills which is
needed to be
improved further
for improving my
skills.
The target is to
improve my
problem solving
skills and able
analyse the
problem an
identifies the
skills and
knowledge
required for the
work role d solve
it effectively.
In order to
improve my
problem solving
skills, there are
various
opportunities that
can be considered
such as attending
various
workshops.
Continuously
practising
problem solving
through creating
mind map of the
problem and
accordingly
solving the
7 months
3

problem.
Interpersonal
skills
Currently I am
having average
interpersonal
skills and needed
to be improved
further.
The target is to
build strong and
positive relation
with other and
enhance their
performance.
In order to
develop my
interpersonal
skills the various
opportunities can
be taken into
consideration
such as practising
empathy, also
practising active
listening. Also
being assertive
will help the them
to improve their
interpersonal
skills.
9 months
Develop a short report that reflects on progress in planning for and undertaking the work role in
the context of any business organisation
The role of hotel manager at the Premier Inn to manage and handle all the operations of
the hotel, as well as plan and organise the accommodation, catering and other services. Hotel
manager provide the clarity of role and responsibility to the staff members as well as motivating
them to perform better. The role of the hotel manager at the Premier Inn requires certain set of
necessary skills such as operational knowledge, detailed oriented, communication, interpersonal
skills and so on. One of the most essentials skill required to undertake the role of hotel manager
at Premier Inn is communication skills. My personal progress in order to improve
communication skill to effectively undertake the role of hotel manager at the Premier Inn
involves attending various seminars organised for improving communication skills by the
managers or industry leaders and also through reading books and practising daily. In addition to
this my progress in order to improve my problem solving skills includes continuously practice
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and analyse the situation and creating mind map before solving the problem. This progress will
allows me to handle complex problem, find most effective solution for any particular problem
faced by the staff members of any other department. In addition to this my progress in improving
my interpersonal skills is to continuously practice empathy, active listening as well as being
assertive. This progress will help me to build positive relation with the staff members and
customers as being a hotel manager of Premier Inn. The progress planning will enable me to
effectively prepare for any kind of situation while undertaking the role of hotel manager at
Premier Inn, ass well perform better.
Develop a short report that identifies the skills and knowledge required for the work role.
Skills are defined as the ability of an individual that leads the towards performing betters
and achieving desired goals and objectives and enhancing the overall performance of an
individual (Delaney, Kummerand Singh, 2019). In case of hotel manager, he is responsible for
managing and organising all the work in a hotel such as he plan and manage accommodation,
catering and other hotel operations. The skills and knowledge required for a Hotel manager are
mentioned below:
Communication skills: It allows the individual to effectively transfer their ideas to others
without any kind of misunderstanding. Hotel manager are responsible for handling and managing
all the operation of the hotel, and considered to be the face of the hotel. So to be the manager of
premier inn requires excellent communication skills to handle the job requirement and
communicate their expectations, needs and opinions to their staff members.
Interpersonal skills: This skill plays an essentials role in being an effective
communicator, it is the responsibility of the hotel manager to keep the guest and employees
happy, this skill allows them to maintain positive relationship with others. The hotel manager
needs to interact with diverse group of individual from around the globe, interpersonal skills
allows them to maintain their integrity, professionalism and understanding while interacting with
others (Coghill, 2018).
Leadership Skills: Another essentials skills required by the hotel managers is the
leadership skills, this skills allows the individual to lead and influence the team members to
move towards achieving desired goals and objectives. Hotel manager needs to be strong team
leader who has the ability to listen, boost employee morale, assign responsibility to team
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members. Starting from the customers to team members to hotels includes so many areas that
requires strong leadership to smoothly carry out their work.
Flexibility: Hotel managers are responsible for handling all the operations of the
business, deal with unforeseen and unexpected situations. Flexibility and adaptability are the
essentials skills that will allows the manager to make correct and well informed decisions.
Flexibility allows the hotel manager to analyse situation and take corrective decisions (Höhns,
2018).
Assess and document your learning and progress with reflective logs and journals
Reflective Journal
Question Answer
How are you linking what you
learn in the project to what you
already know and understand?
I have learned that the being an Hotel manger requires proper
understanding of each and every department along with their
functioning to manage them effectively. Enhancing my
personal skills will help me to handle this job role.
Dis you try something new? I have tried to enhance my communication, problem solving
and interpersonal skills in order to undertake the role of hotel
manager.
Did you change your thinking
as a result?
As a result I have learned about the importance of personal
development plan and how it helps in enhancing personal
skills and leading individual to achieve desired future goals.
Have you gained any new
approaches/ views from the
ways others work?
Through the team work I have gained the understanding of
importance of flexibility in handling complex situation. Also
in order to communicate my view points and ideas, my
communication has also been improved.
What new research skills have
you gained?
I have gain the understanding of finding authentic research
material as per the requirement. Also have learnt about the
handling complex problem.
What knowledge I have learnt about the various tools and techniques used such
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understanding have you
gained?
as skill audit and personal development plan in order to
improve my skills and gain competitive advantage.
What comes next? In order to perform well while undertaking the role of hotel
manager, I will continue to enhance my skills.
Reflective Log
What are you doing and learning?
I have learned about the various tools and techniques that can be used in order to
determine the skills required for a particular job role such as skills audit tool. I have also learned
about the personal development plan in order to improve my skills. I have also learned about the
skills required in order to perform hotel manager job role such as communication, interpersonal
and problem solving skills.
Assess a short report for your planning for a future career role
In order to continue to grow and develop in my career I have to continue to enhance my
skills and knowledge. After undertaking the role of hotel manager at the Premier Inn, for
continue growth I need to continuously enhance my skills and practice or plan for future career
role. I will be planning for senior hotel manager role who is responsible for implementing
strategies as well as plan daily operations. In order to achieve this future career role I need to
improve my detail oriented and team building skills. In order to achieve my future role of being
senior hotel manager I have to enhance my current skills, and excel in my current task. This will
help me to get promoted to next position. In order to plan my future career role the CPD
(continuous professional development plan) will be taken into consideration as mentioned below:
Continuous Professional Development Plan
Goal/ Objective Development
activity
Support/
Resources
Evaluation
criteria
Time scale
Detail oriented In order to
effective plan my
future career goal
I need to more
focus on details.
The detail
oriented skills can
be done through
focusing more on
details and proper
It will done
through able to
complete the task
without any
mistakes or
08/12/21
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It can be done
through taking
each and every
task seriously.
And doing
through planning.
planning. problems.
Team building I also need to
focus on team
building team.
This will help in
brining
cooperation and
coordination
among team
members and
leading them
towards
performing better.
It can be done
through using
interpersonal and
effective
communication
skills and
motivating team
members.
Creating healthy
environment and
maintaining
positive relation
with employees
will help me in
enhancing my
team building
skills.
It will done
through able to
lead and motivate
the team members
towards achieving
desired goals and
objectives.
10/12/21
Conclusion
From the above, it has been concluded that effective and proper work-based learning
helps the individual to enhance their learning and achieve desired goals and objectives in their
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future career goals. This report helps in analysing the skills audit and personal development plan
in order to analyse and determine skills for job role. Also the progress in planning for work role
along with the skills required such as communication, interpersonal and problem skills for the
job role. Using reflective logs and journals the learning progress is also analysed in this report
along with the future career role planning using CPD.
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References
Books and Journals
Smith, R. and Malloch, M., 2021. Learning in work: A negotiation model of socio-personal
learning. Australian Journal of Adult Learning, 61(2), pp.303-306.
Pokharel, S., 2021. Providing project management knowledge and skills through scaffolding and
project-based learning strategy. Journal of Engineering, Design and Technology.
Delaney, D., Kummer, T.F. and Singh, K., 2019. Evaluating the impact of online discussion
boards on student engagement with group work. British Journal of Educational
Technology, 50(2), pp.902-920.
Coghill, E., 2018. An evaluation of how trainee nursing associates (TNAs) balance being a
‘worker’and a ‘learner’in clinical practice: an early experience study. Part 2/2. British
Journal of Healthcare Assistants, 12(7), pp.356-359.
Höhns, G.M., 2018. Pedagogic practice in company learning: the relevance of discourse. Journal
of Vocational Education & Training, 70(2), pp.313-333.
Burns, R., 2020. Adult Learner at Work: The challenges of lifelong education in the new
millenium. Routledge.
Scott, G., 2020. Change matters: Making a difference in education and training. Routledge.
Kumar, V. and Nanda, P., 2019. Social media in higher education: A framework for continuous
engagement. International Journal of Information and Communication Technology
Education (IJICTE), 15(1), pp.97-108.
Sitzman, K. and Watson, J., 2018. Caring science, mindful practice: Implementing Watson’s
human caring theory. Springer Publishing Company.
Beard, C. and Wilson, J.P., 2018. Experiential learning: a practical guide for training, coaching
and education. Kogan Page Publishers.
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