Work based learning (WBL) strategy

Work Based Experience

Work Based Experience
TABLE OF CONTENTS
Introduction......................................................................................................................................3
TASK 1............................................................................................................................................3
1.1 Researching and evaluating suitable organization that could provide industry experience...3
1.2 Negotiating with work and academic supervisors a proposal for the work experience.........4
1.3 Recognizing the business constraints on the work experience offered..................................5
TASK 2............................................................................................................................................6
2.1 Agreeing and prioritizing the tasks and responsibilities involved in the work experience....6
2.2 Producing a plan for the work experience..............................................................................6
2.3 Analyzing the benefits of the proposed activities to the business and the learner.................8
TASK 3............................................................................................................................................9
3.1 Fulfilling specified requirements of placement conforming to all related codes of practice. 9
3.2 Producing a systematic records of work undertaken............................................................10

Work Based Experience
3.3 Revising the initial plan as required.....................................................................................11
3.4 Making suggestions for improvement and review these with appropriate supervisor.........11
TASK 4..........................................................................................................................................12
4.1 Monitoring progress against original proposal.....................................................................12
4.2 Evaluating the quality of own performance.........................................................................12
4.3 Analyzing the learning which has taken place during the work experience using suitable
reflections...................................................................................................................................13
4.4 Making recommendations on how the experience could have been enhanced....................13
CONCLUSION..............................................................................................................................14
REFERENCES...............................................................................................................................15

Work Based Experience
INTRODUCTION
Work based learning (WBL) is a strategy that provide an individual in develop his/her
skills accordingly. The major purpose behind such learning is to expose individuals future
options as well as to provide opportunities for there skill development (Hussain and Cambria,
2015). This is because all work based learning includes interactions with desired industry or
community professional that guide individual in middle way to reach the his/ her individual
objectives. WBL includes four different phases that are are of career awareness, career
exploration, career preparation and last career training (Work-Based Learning, 2016). Further the
report is based on an scenario where I had applied for receptionist job at IHG and Hilton Hotel.
And accordingly trying to prepare myself for the particular job. For this the report will include a
brief explanation and evaluation of the IHG and Hilton to get the industry experience. Also will
recognize the business constraints that are offered at workplace. Later will also produce a plan to
go through the work based experience. Also will fulfill specified requirements of placement

Work Based Experience
conforming to all related codes of practice. At last the report will include monitoring progress
against original proposal as well as will also evaluate the quality of own performance.
TASK 1
1.1 Researching and evaluating suitable organization that could provide industry experience
Under this I am going to research for various work placements that the I can get in travel
and tourist industry. Travel and tourism industry is a industry that are directly or indirectly
involves various business within it. Such as airline, cruise taxicabs, hospitality services as well as
entertainment venues (Lönn, Cates and Gallagher, 2016). Hospitality services includes
accommodation, hotels, motels resorts, etc. I am looking forward to hospitality work based
placements of IHG and Hilton. I have applied as Receptionist for two hotels, that are Marriott
Hotel & Resorts and Intercontinental Hotels Group.
1. Organization Name: Hilton Hotel & Resorts

Work Based Experience
Company name: London Hilton on Park Lane
Address: 22 Park Lane, London, UK
2. Organization Name: InterContiental Hotels Group.
Company name: InterContinental Hotel
Address: 1 First Ave, Burton-on-Trent DE14 2WB, UK
The London Hilton on Park Lane is a 4 star hotel situated on Park Lane, overlooking
Hyde Park in the exclusive Mayfair district of London. It is 101 meters 331 ft tall, has 28 storey's
and 453 rooms including 56 suites. The following hotel is considered as best business hotel I UK
as per the report given by Business Traveler Magazine. Also according to the report ODF
German Business Travel Magazine it had considers the London Hilton on Park Lane hotel as a
best hotel of Europe. Also the hotel has been awarded by the world travel awards Europe.
However, InterContinental Hotels Group Plc (IHG) is a public organization which has
been headquartered in Denham, Buckingham-shire, England. Firm operates in hotel industry and

Work Based Experience
provide services at international level (Meier, Elfering and Odoni, 2016). It has 4602 hotels out
of which 3934 operates under the franchise agreements, 658 hotels are separately owned and 10
are directly owned by IHG. It employ 7311 employees which are rendering different services to
the customers. There are number of department which comprises human resource department,
finance department, purchase department, sales department, services department etc. Both the
hotels hired number of employees includes cashier, bar boy, receptionist, waiter, housekeepers,
servers, chef, hosting etc.
By going through the features of both the hotel I have founded that IHG Group is more
suitable organization with better working environment. Along with that it is one of the successful
global brand in the hotel industry which provide better industry experience to the individual. So
by working with this, I can enhance as well as develop my skills and knowledge to a greater
extent to what I will get from the Hilton Hotel. It will provide better opportunity for the future
growth and development (Helyer, 2015).

Work Based Experience
1.2 Negotiating with work and academic supervisors a proposal for the work experience
Date: 27/07/2016
Name:
Nature of Employer: IHG Group
Nature of Business: Travel and shipping
Name of supervisor:
Title of position: Receptionist
How this work will benefit me: Working as a receptionist over here will give me very good
start for my academic progress and also will help me gaining industrial experience and insight to
work in a travel organisation especially on the area of providing customer service which is my
area of interest. This placement will improve my career and make me more viable to adapt in the
industry in future (Ife, 2012). This work with a variety of tour arrangements that the organisation
has will be very enriching for me as it will enable me to understand what the factors that are