INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 State future career role and explain personal and professional training required for future career goal..............................................................................................................................1 TASK 2............................................................................................................................................2 Individual and professional development plan......................................................................2 TASK 3............................................................................................................................................7 Plan for work based to evaluate employee motivation improvements...................................7 TASK 4............................................................................................................................................9 Conduct Project and recommend solutions to resolve issues in the workplace.....................9 TASK 5..........................................................................................................................................11 Monitor and evaluate the progress of project.....................................................................11 TASK 6..........................................................................................................................................12 Reflective report..................................................................................................................12 CONCLUSION..............................................................................................................................13 REFERNCES................................................................................................................................13
INTRODUCTION Work based learning isstatedby those activities and experiences when employees goes to workplace withemployer productive job tasks that helps in developing skills, knowledge and willingnessfor work and support entryin particularcareerprofile.Work-based learning encompasses widescopefor learning experiencesas it exposehigh school students to careersby activities like job shadowing as it provides present workerswith specialized training (Antonova, 2014). Work based learningincludes on-the-job training, mentoring, and supports at workplace which is continuous process in learning and skill development.In this project future career goals and explanation of personal and professional training which is required for future career goal. Intend to take responsibility of learning at workplace will be included in this report. This study will identify personal and professional learning or development which is needed for future career role. Purposeofwork based project to evaluate employee motivation and conduct project to find solutions and monitor progress f report will also be included. TASK 1 State future career role and explain personal and professional training required for future career goal Developing leadership traits:One of the trait that good leader include role-modelling, vision setting, motivating others, accountability, and developing future leaders in the workplace. All organisations want leaders that inspires and most of them develop such individuals for positions, but it depends upon employees also to find situations where they are able to use their strengths and be effective. There is no alternative for experience, training workshops and seminars are way to organize success for future leader. Planning and goal setting:One of practical ways to accomplish goals all together without being puzzled is by prioritising.Start making list of all goals and getting input from peers and mentor then arrange goals into categories by importance.It is significant to clear and specify goals, decide timeline for same and prepare comprehensive plan of act. Public speaking:Learn to speak in public and developed communication skills are essential for success. Clearness of thought is first step in the direction of developing good public speaking skills, it allows to be to the point, delivering message with high force and gain reliability. Good 1
presentation can get others on track as well, while performing in front of senior management that are stern on increase estimation. Problem and conflict solving:One of soft skills employers wants while recruiting is ability to recognize and explain complex issues. It is essential to guarantee that targets set by management are accomplished, while extracting most out of personnel and team. This makes it easier to increase ranks without moving up dislike. Art of negotiation:this appears to be most complicated skill to build up, but with training, it can develop into ability that sets individual distant. Negotiation is also used across department to get highest value in activity and asset. The solution is to listen to all points and reach to agreement that equally satisfies all the parties that are involved in process(Ashton,2015). Analytical and Research Skills: As individual think about problem presentedis easy victory and rush to give answer. Take some time to examine circumstances, think about likely scenario, and conduct research to find more alternatives. Being logical, but with excellent research skills, distinguishes employees from one other. It demonstrates resolving ability to measure different situations and dedication to be definite before giving answer to employer. It could mean disparity between poorly thought solutions and one which increases company profit. TASK 2 Individualand professional development plan Work based learning is educational strategies which render enormous opportunity to students in which they takes an initiative in implementing theory into practice with real life experience. Along with this, it can be obtained by various sources such as internships, mentoring, apprenticeship and many more that help individuals to identify their potentiality as well as empower them to make corrective course of action in an effective manner. However, the aspect of work based learning helped in my previous workplace in terms of making best strategic decision, collaborating with team members, acquiring innovative ideas and so on. Hence, I identified my future career goal as a Project Manager in Barratt London which assist me to acquire impressive growth and success in my professional life. In regard of Project Manager, I have come across with different set of skills, abilities, characteristics which will lead me to 2
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perform effectively as well as encourage me to render best outcome to organisation in a stipulated period of time (Beckwith, 2018). However, I make use of Personal and Professional Development Planthrough which I can examine my strength as well as weakness and also help me to imply relevant or appropriate learning or training activities in order to tackle over all the shortcomings in a better manner. ObjectiveCurrent rating( range from 0-5) ResourcesActions Team Management 4As,thisskillis regardedasone oftheessential abilityinproject management profile. Therefore,ithas analysedthat there is still some scopeof improvement. Hence,team managementis nothingbut managingor handling the team in a collaborative andcooperative mannerby renderingequal attentionover eachmemberso thattheycan Inorderto enhance the same, Iapproached severalseminars andgroup activitiesthrough which I was able tolearnhowto manageand maintainbetter relationshipwith every members in anequal proportion. Moreover,those seminars help me to lead my team notonlyfrom strategic perspectivebut also in operational point of view like resolving conflict, 3
performbetter towardsassigned task. administrating, andevaluating performanceand so on which will empowermeto obtaingreater success in Project Manager profile. Delegation3Thisdeterminant isconcernwith thoseaspectin whichitstates that assigning the responsibilities or task to personnel basedontheir abilitiesand potentiality. However,Ineed tobring improvementin thisskillasit assistmegain eachindividual cooperationand contribution towardsbusiness goalinan effectivemanner withoutanysort of hindrances. For enriching my delegationskill more effectively, I undergoes throughdifferent management activitieslike icebreaking session and round tables.Withthe helpofsuch elements, I will be abletoidentify eachindividual potentialityand capability as well asaidmeto delegateroles according to their skill.Dueto which, there will be less possibility ofarising 4
conflictsor disputesamong team members of different functional unit. Communication4Itisoneofthe initialorprimal skillwhicha ProjectManager requires the most inorderto processthe businessfunction inasmooth manner.Asper analysis,Iam goodat communication yet there is a need for imposing little more improvementin currentstate becauseofits importance within accomplishing desired task in a prescribedtime frame. Inregatdof enhancing communication ability,Iutilised every conferences, groupdiscussion, presentationin seminars,group activities, businessgame that assist me to understandthe roleofeffective communication insideworking culture. Furthermore, theseactions enablemeto controlover various issues like misunderstanding, misconception, confusions, conflict of interest 5
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andaidmeto bringfull participationof personnel towards an achievement if business objective inanimproved manner. Decision making3Underthis,itis anabilityto provide better and fair judgement or conclusionover particularissues orsituationfor enhancingthe productivityof bothemployees andcompany. However,asper myevaluation criteria, I require improvementin decisionmaking skillfor marinatingand buildinghealthy relationshipwith personnel in order toobtainprofit maximisationin Forenhancing decisionmaking skillIutilised seminars, workshops, conferenceson team building and leadershipwhich enabledto acquiredeeper understandingof implementing best decisions as well ashowtodeal withcomplex situationina smoothmanner withoutany anxietyor ambiguity. Additionally,it willleadmeto obtainincreased 6
animpressive way. levelof cooperationand collaboration frommyteam membersor manpowerinan amended way. TASK 3 Plan for work based to evaluate employee motivation improvements MethodsActivitiesDuration Effective Communication Make it a point to keep your employeesup-to-date onthingslikecustomerfeedback,changingdue dates,productimprovements,newinteraction structuresordepartmentalreporting,andtraining opportunities. By doing so employees would be able to make better decisions about their work as and when there are changes (Bévort and Suddaby, 2016). A good rule to follow would be to share more than which is consider necessary, at least till get the hang ofit.Ifthereareemployeeswhowouldbe particularly affected by one or more changes, spend additional time communicating with them in terms of how the change would affect their decisions, job, time allocation and goals. 1 months AppreciationEmployees deliver parts of the overall picture and every part is important. So, appreciation of hard work andprojectsdeliveredextremelywellwillmake employeesfeelgoodaboutthemselvesandalso 3months 7
valued, while giving them the drive to keep putting in theirbest.Itisgoodtorecognizeindividual employeesaswellasshowappreciationforall employees as a group when their team effort resulted insomeaccomplishment.Justafewminutesof recognitioncancreateagreatchangeinan employee’s attitude to work. Rewarding EmployeesRewarding employees is a great way to show them just how happy employer is with their dedication, impressive behaviour and outstanding efforts. While on the one hand, an effective reward system will make employees feel on top of this world, on the other hand, it is also a tool by which it can make known the behaviors or actions which repeatedly expect from employees. So suggestion would be to set aside a certain kind of reward or recognition that comeswithspecificinformationaboutthe requirements to be achieved to get that reward or recognition.Onlypersonwhoperformsatthe standard or level described in the qualifying criteria would get the reward. 4months Realistic Work LoadThe workload for each employee should be balanced and realistic. Too much on an employee’s plate can demotivate them and too little can make. To come up with a suitable workload, it would help to analyze how much work an employee usually performs, the work environment, mental and physical requirements for the job and how much time is there on hand to get theworkdone(Choy,LeeandSedhu,2019). Deadlines should be practical too. One can consider encouraging employees to be open about when they 2months 8
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feel their workloads are too much for them to bear so that the workloads can be adjusted accordingly. Work EnvironmentAs employees spend a fair amount of their day within the walls of their office, it would really be worth it to make the office look and feel as welcoming and comfortable as possible. When employees feel happy in their work environment, they feel motivated to work. 5months SocialOutingsand Events Thesekindsofeventswillhelpthecompany’s employeesgetbetteracquaintedwiththeirco- workers and possibly establish friendships with them. Thefriendlyrelationsthusdevelopedwiththeir colleagues are again, fuel for motivation. 3months Empowering employeesEmpowermentoccurswhenindividualsinan organization are given autonomy, authority, trust, and encouragement to accomplish a task. Empowerment is designed to unshackle the worker and to make a jobtheworker'sresponsibility.Inanattemptto empower and to change some of the old bureaucratic ideas,managersarepromotingcorporate intrapreneurships. Itencourages employees to pursue new ideas and gives them the authority to promote those ideas. Obviously, intrapreneurship is not for the timid, because old structures and processes are turned upside down. 9
TASK 4 Conduct Project and recommend solutions to resolve issues in the workplace Communicateclearexpectations:Makingsureemployeesareclearabouttheirwork assignmentsmeanscommunicatingthoseexpectationswell.Continuetomanagewhatis expected through frequent communications. If employees can explain objectives in their own words, it is a good chance that they know what to do and how to get it done(Dunne, 2019). Empower employees to do their jobs well: Empowering employees can take on many forms as they gain the authority to make decisions that have a huge impact on their success. Whether it is giving them input on goals and objectives, or allowing them to access their data without going to HR, minor roadblocks will not impede their progress. They have the resources they need, yet know they are held accountable without being micromanaged. Establish a foundation first:The more an employee trusts, the more likely they are to come forward and communicate when a problem is occurring. A great way to lay that foundation is to establish a rapport with your employee first. Stay consistent with expectations and follow up:It’s easy to drop regular check-ins when work gets busy, but it’s one of the best ways to maintain effective workplace communication. One of the most frustrating experiences as an employee is finishing a project and finding out manager wanted something completely different. Prevent that by being clear and open to questions from the beginning (Grob, 2018). Make employee’s role in project clear:Communication in the workplace can break down fast when employees don’t understand their roles. This goes hand in hand with keeping workflows transparent. Establish the key stakeholders in the project, who has final approval, and what channels the project needs to go through for completion. Make processes clear and streamline annoying roadblocks:If employees are working on a massive project with multiple stakeholders, chances are at some point or another there will be a lapse in communication. Take that lapse as an opportunity to improve upon the process the next time around. When communication changes employer can also get helpful feedback on what is working for staff and what isn’t for the future. Really listen:employees often think of communication as getting own message across, but effective communication really is a two-way street. If listener is not actively listening to what the other individual is saying, it’s difficult to end up on the same page. Ask questions for 10
clarification, and give the conversation full attention (Helyer, 2015). Avoid multitasking or thinking of response before the other person is done talking. Active listening can be challenging, but it’s worthwhile. Match Tasks to Skills:Knowing employees’ skills and behavioural styles is essential for maximizing efficiency. For example, an extroverted, creative, out-of-the-box thinker is probably a great person to pitch ideas to clients. However, they might struggle if they are given a more rule-intensive, detail-oriented task. Asking employees to be great at everything just isn’t efficient–instead, before giving an employee an assignment, ask is this the person best suited to perform this task or not. TASK 5 Monitor and evaluate the progress of project Under this phase, it is relate with monitoring and governing the performance of personnel in order to check whether they are on the right track or their contribution is able to meet organisation standard. As, the above statement shows that due to poor communication it imposehugedifficultieswithinfunctionalunitslikeincreasedemployeeturnover, confusions, decreased employees motivation level towards accomplishment of business goal. Hence, there are several measures has been taken to tackle over the ineffective communicationlikerenderingpropertraininganddevelopmentprograms,conducting business activities, group activities, group discussion and so on which help organisation’s superior to build a better working environment. Some of the outcome that has been adopted after evaluating and monitoring the performance of staff within business premises are as follows: With the help of training and development program, I was able to provide all accurate and relevant information to my personnel in a very transparent and clear manner. With the help of this, I am able to build healthy relationship with every team members as well as to understand the issues of personnel in a better manner (Mathieson, 2016). Compare to my past experience in Baratt London a Senior Site Manager, the above mentioned measures assist me determine each manpower ability or potentiality and also empower me to delegate roles or responsibilities according to their skills. Due to which it benefitted me to gain improved level of participation from every individual 11
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in an equal proportion that enriched company’s overall performance in an effective and efficient manner. In addition to this, application of different business activities assist me to recognise each individual effort or contribution in an improved way. Along with this, it enable me to provide fair reward or performance appraisal in the form of certificates, memento, prize, promotion and many more With the help of this, I was able to overcome or reduce employee turnover and empower me to retain existing employees within company for longer period of time (Silva- Fletcher and et.al., 2014). TASK 6 Reflective report The preceding discussed report emphasise over identifying future career goal which leads me to gain success and growth in professional life. However, in regard of this, I was working as a Senior Site Manager in Baratto London in which I was assigned to look after the apartment’s handovers and build completions in terms of quality, cost and facilities for providinghigherlevelofcustomerorclientsatisfaction.Hence,Iacquiredvarious experienced during my service as a Senior Site Manager like managing team, coordinating or communicating with group members and many more. Thus, based on my past experience I decided to examine successful future career goal which lead me to improve or enhance my professional platform. So, my future goal was Project Manager whose foremost role is to managing project effectively by organising team in a better manner in order to ensure high level of customer satisfaction. Apart from this, I identified various skill which is needed for achieving progress and growth in Project Manager Role within organisation. Some of the skillswhichIdeterminedareteammanagement,decisionmaking,communication, delegation that assist me to acquire better outcome in a stipulated period of time. However, having past experience in the same field I had all these skills and feature yet I made an effort to analyse my existing abilities by developing personal and professional development plan. Hence, with this plan I came across with actual ranking of my current performance which shows there should be a need for proper improvement in delegation and decision making abilities. Moreover, there is a scope of enrichment in communication, team management skill for maintaining the better working environment. Apart from this, to improve my 12
shortcomings I make use of different corrective course of actions such as attended seminars, conferences, workshops, business games, group discussion and so on. Due to which I was able to enhance my drawbacks and also was enable to improve my overall performance in an impressive and productive style. In addition to this, I came across with huge issue i.e. poor communication and staff underperforming which impose serious reflection over manpower as it increases the staff turnover ratio, conflicts, decreased performance quality of personnel, reduced manpower loyalty towards company. However, to overcome this negative issue, there were some measures which has been taken by organisation that is conducting training and development program, imposed clarity in communication, inviting employees to participate in business activities and many more. Due to which, it helped me to enhance the ratio of employees productivity as well as to retain the current staff within organisation for longer duration that enriched the brand value of firm among competing industry. In addition to this, I acquired several recommendation for enhancing more such as providing effective encouragement or motivation to personnel, recognising their effort, collecting follow up on weekly base, renderingenormousgrowthopportunity.Henceforth,suchimplicationassistmeto determine and understand the importance of being best leader or Project Manager within organisation in order to gain competitive advantage in an innovative and creative manner. CONCLUSION It has been concluded from the above discussed report that work based learning plays a significant role as it empower an individual to apply theories into practical which lead them to obtain increased level of development and growth in their task or goal in a desired time frame. Moreover, personal and professional development plan assist personnel to identify their strength and weakness as well as to make corrective course of action in order to gain better outcome in terms of quality and proficiency ratio. REFERNCES Books and journals Antonova, N., 2014. Economic Identity and Professional Self-Determination.Athens Journal of Social Sciences. 1(1). pp.71-81. Ashton, D., 2015. Creative Contexts: Reflecting on work placements in the creative industries. Journal of Further and Higher Education. 39(1). pp.127-146. 13
Beckwith, P., 2018. The nurse associate trainee deserves a HOTSHOT education: a reflective signature pedagogical approach.Journal of pedagogic development. Bévort, F. and Suddaby, R., 2016. Scripting professional identities: How individuals make sense of contradictory institutional logics.Journal of Professions and Organization. 3(1). pp.17-38. Choy, S. C., Lee, M. Y. and Sedhu, D. S., 2019. Reflective Thinking among Teachers: DevelopmentandPreliminaryValidationofReflectiveThinkingforTeachers Questionnaire.Alberta Journal of Educational Research. 65(1). pp.37-50. Dunne, J., 2019. Improved levels of critical reflection in Pharmacy Technician student work- placement assessments through emphasising graduate attributes.Journal of Teaching and Learning for Graduate Employability. 10(2). pp.1-14. Grob, G. F., 2018. Evaluation practice: Proof, truth, client relationships, and professional growth.American Journal of Evaluation. 39(1). pp.123-132. Helyer, R., 2015. Learning through reflection: the critical role of reflection in work-based learning (WBL).Journal of Work-Applied Management. 7(1). pp.15-27. Mathieson, L., 2016. Synergies in Critical Reflective Practice and Science: Science as Reflection and Reflection as Science.Journal of University Teaching and Learning Practice. 13(2). p.4. Silva-Fletcher,Aandet.al.,2014.Teacherdevelopment:apatchwork-textapproachto enhancing critical reflection in veterinary and para-veterinary educators.Journal of veterinary medical education. 41(2). pp.146-154. Stoten, D., 2016. Promoting Self‐Regulated Learning: the potential of PebblePad+ as a holistic tool for education.Journal of Pedagogic Development. 6(3). pp.32-41. Vachon, B and et.al.,2016. Professional portfolios used by Canadian occupational therapists: How can they be improved?.The Open Journal of Occupational Therapy. 4(3). p.4. 14