This project report focuses on PPDI (Personal and Professional Development) in hotel management. It analyzes Tuckman's stages of group development, evaluates project phases, and examines the skills needed to solve work-based problems. The report concludes with a discussion of the learning gained from the project.
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Table of Contents INTRODUCTION...........................................................................................................................3 1) Background of this report.......................................................................................................3 2) Demonstrate trans-disciplinary models / theories to underpin your analysis.........................4 3 The assessment of project phases and evaluate their effectiveness.........................................6 4. The skills to develop and solve work based problems............................................................7 6. Analyse and evaluate the action taken....................................................................................8 7 Learning from the project.........................................................................................................9 CONCLUSION..............................................................................................................................13 REFERENCES..............................................................................................................................14 .........................................................................................................................................................1
INTRODUCTION Group development is a process of developing team member's of different member's at one point of time. This involves developing group based competencies or skills which are highly predominant to enhance productivity or efficiency of any project work in given point of time. This involves competencies or abilities of an each and every person, who are highly responsible to led project in an effective or productive stages of working to accomplish goals or targets in an effective manner (Marshak, 2015). This project will put its focus on understanding of PPDI stands for personal and professional development to enhance skills and competencies of an individual to enhance longer term relationship in given period of time. Hence, this report will be cover on hotel management and work based learning. The major purpose of this report is to create or continue any defined project in greater period of time to increase accomplishment of goals or targets in context of hotel management and work based learning. In response, this report will also be carry on major discussion over this project, define and discussion over Tuckman stages of group development in order to accomplish project in given point of time. Along with this, this report will also consists of project phases which is made up of five different stage of working. 1) Background of this report This PPDI module is based on project management simulation, which is an effective project based on development of hotel management and work based learning. This report will reveals some skills or competencies which has identified as necessary to led development for some of these skill and also taking some relevant action planning in order to generate suitable goals or targets in given point of time (Bushe, 2016). The major purpose of these report is to conduct simulation which is based on PPDI, in which skills and competencies are also needs to be develops to accomplish given targets and objectives in defined stage of time or duration. While working in hotel management, this project will majorly reveals about experiences and exposure gained by me to development to develop work based learning for longer period of time. With a help of this project, chances are higher that understanding about a management and also other functioning will be raised at an optimised stage of working to led development o business entity or and also development of an individual at an optimised stage (Sullivan and et. al., 2013). This report will also be carry on development of own skills in given period of time.
Lastly, this report will also put its major emphasises on what skills and experience has been gained to enhance work based goals or targets. Also, purpose of this report is to enhance work based learning and ability to led development of an individual to enhance learning to overcome any critical issues in context of skills based development for longer period of time. 2) Demonstrate trans-disciplinary models / theories to underpin your analysis a) Describe/ Define Trans-disciplinary approach An approach to curriculum integration which is required to dissolves boundaries among conventional disciplines and organises teaching and learning around construction of meaning in a context of real world or themes. It is proven to be most effective method of treating learning activities (Mintzberg, 2011). This approach connotes a research strategy that in reality crosses many disciplinary boundaries to create a holistic approach. In general, this approach is applies to research efforts which is focused on problems that cross boundaries of two or more disciplines. This research involves effective information system for biomedical approach. This approach has been recognised as profitable way to meet challenges of modernity. The major advantage of this long term approach is to led in providing comprehensive perspective of a life which has a support of problematical questions, which is heuristic and search, the research and also insight of different level of knowledge and information, which has a link between abstract and concrete dimension of experiences. b) Describe/ Define Tuckmans stages of group development This model is reality explains that as a team develops a maturity and ability, relationship establish and leader changes an effective leadership style. Beginning with learning style, moving through coaching, participating, finishing, delegating and almost detached. At this point of project working, team may produce a successor leader and that previous leader may be moved up to develop a new team. This progression of team behaviour and leadership style can be seen clearly in the continuum (Woodman, 2015). An authority and freedom generally extended by a leader to a team to led increment while a leader to control reduces over the period of time. This theory is reality comprises of four different stages for group development, which is comprises of forming, storming, norming and performing. For effective conduction of project based on project based simulator, this is highly prominent to use these stages in context of group development in order to complete these project in given period of time. In this workshop based project, this is a highly prominent to use these given stages in order to ascertain desired outcomes out of this
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workshop based projects. This workshop based project will be conduct on a basis of team working in which there are different roles and responsibilities which needs to be overcome in order to generate outcomes out of this project in a given point of time (Bartunek, 2016). The stages of Tuckman's model of group development are as explained as follows: Forming:For this project work, higher dependence on leader for guidance and direction. Little agreement on team aims or objectives other that what is received from a leader's. Individual roles or targets are basically unclear during a process of making of the defined PPDI. While working in team groups, role was of project manager, which is one manages things at one point of time to led effective working of team groups in given point of time. During these, I need to prepare for questions of this, which a group member may ask from me in context of these simulation based project in given point of time. In this, test of tolerance of member' is used to be undertaken to enhance suitable results out of this projects. Storming:Decisions don't come easily within a team. In this team based projects, team member's fight or struggle hard for their position into this team project to led effective carry on and carry out of this project in given period of time. In this team needs to be done to achieve their defined goals or targets in given point of time. Norming:In this project, team leader has not been appointed, but project manager is their who is qualified enough top take care of project in an effective or co-related manner to led an effective completion of this project in given point of time Moreover, team group is highly capable to handle different and also tough situation in context of solving critical and difficult issues to gain productive response of these team working to accomplish given targets in defined period of time. Performing:In this PPDI module, group is under capability to perform well their activity or work based to develop results or outcomes in an effective or related manner to enhance tasks based results in given point of time. In this response, we have not elected any team leader, but still team has performed its best of capabilities to enhance productive goals or outcomes in a defined or accumulate manner. During this module, each and every team member;s is centric towards accomplishment of their defined duties and responsibilities to context of given goals and targets. Adjourning:This is a last stage of group development which denotes about the perfection on this entire project, which says that this project have accomplished its defined task or goals
within its defined time or duration to enhance its goals or targets in given point of time. This stage has been regarded as break stage for every group, in which project is completed and also its defined goals or targets are achieved in given period of time. In context with this project, it is highly recommendable to do pursue this project with clear measures to enhances its outcomes in given point of time. Brief summary:This process of tuck-man is highly focused on development of a team, whose purpose is to do any project with a measurement to build effective results goals or aims in given point of time. 3 The assessment of project phases and evaluate their effectiveness The project can be described as a planned set of interrelated tasks or activities with specific deadline to be completed by fulfilling established goals appropriately. It consist the preparation of overall plan with scheduling desired number of procedures or activities which are required to be carrying out in correct order for achieving set objectives along with attaining better outcomes respectively. However, it is essential to focus on preparation of project because it can be considered as base of overall project which facilitate to boost up outputs of the whole program. Preparation of phase of Project– Initially, preparation of the project refers the activity of initiation and planning according to which every step will be taken by workers for making overall project effective. However, project initiation consists the criteria of measuring feasibility as well as value for which generally business case document and feasibility study in order to conduct evaluation for pursuing specific project (Wooten, 2013). It involves that these tolls can be used in Project Management Simulation in respect of improving skills and abilities of employees which impacts positively on results of particular assignment. Moreover, it also involves the criteria of conducting project planning in order to complete the same in specific period of timer with set budget in proper way. In addition to this, it includes guidance to several actions such as collecting resources, arrangement of funds and procuring required materials. Meanwhile, it is helpful for project team in terms of gaining accurate direction for performing theirtasksinrespectofproducingqualityoutputs,handlingrisks,creatingacceptance, communicating benefits to stakeholders and managing suppliers. It is essential to est up plan of action for conduct learning programs for enhancing skills and abilities of workers respectively.
Implementation phase of project– At the other hand, implementation of phase of project consist execution, monitoring an control in which establish plan of action will be applied through controlling activities. However, the Cesium's simulations can be used because it is helpful to provide risk free and cost effective environment which facilitate to gain better results of project. It consist the criteria of building deliverables which are appropriate for satisfying customer in proper way (Illback, 2014). Meanwhile, this can be considered as a role of team leader to allocate resources and keeping team members concentrated on their assigned tasks. In addition to this, it is necessary to make an appropriate plan of action to organise programs for improving knowledge and capabilities of workers for increase project outcomes respectively. Moreover, the aspects of monitoring is very important in order to make sure that every activity has been proceed in correct direction and reducing immediate generated issues for achieving set goals successfully. Furthermore, project controlling is also essential for reducing chances of occurring problems in respect of maintain effectiveness of specific assignment. In context of organising learning session for workers, it is important to monitor and control this project to achieve desired outcomes in future. Effectiveness– Project preparation in effective as it is supportive to measure value of specific assignment and plan of action provide correct direction to team members for completing their tasks properly. Meanwhile, plan is effective phase as it includes scope, definition, number of tasks, schedule, cost, quality, organisation, staff, communication risk and procurement in order to complete project of learning to increase abilities of people (Church and et. al., 2014). However, implementation of project consists execution, monitoring and controlling which is effective because it is helpful to avoid risks and problem of project that facilitate to achieve better outcomes. 4. The skills to develop and solve work based problems. It is very much essential to develop proper skills for solving the problems of the project in the best possible manner. This is because if these skills are not developed than project will not be completed in the effective and efficient manner. These skill will directly helpme in solving the problems and using the available resources in optimum manner. Communication and problem solving skills will help in achieving the goals and objectives of the project. The various skills required for the completion of the project are discussed below-
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Communication skills- This skill has helped me in communicating vital information related to the project in the appropriate and sequential manner. This is because each and every informationwastransferredinthepropermanner.Chancesofmiscommunicationand duplication of work was also reduced (Murphy and et. al., 2012). It has also helped me in maintaining and improving better relationship with subordinates and superior of the Workshop project team. I was also able to achieve my individual goals by improving and enhancing the communication skills. This was also improved by continuously being in touch with other team members on Whatsapp group. Management Skills- Thisskills has helped me in managing every activitiesand operations of the project in appropriate manner. At the initial stage of the project I was not able to manage various things at a time but after continuous planning and organising my management skill was improved in the best possible manner. Decision making skill-After the completion of the project tenure I was able to make best decisions for the future course of action. I was able to solve the problems in the appropriate manner. As this was done afterdeeply analysing every aspect of the problem. In the first few weeks the level of confusion was very high as things were not organised in the proper order. But after sometime I understood what is to be done and howit is to be done. Clear and precise guidelines were given by me. As the major motive and task of the workshop project was decided in the systematic manner. If proper decision making skills were not improved than resources of the project would not have been used in the optimum manner. The chances of improper functioning of the activities was onlypossible by using the communication, management and decision making skills properly. 6. Analyse and evaluate the action taken The action taken for improving desired skills and abilities is required to be analysed in order to determine appropriateness of specific programs of enhancing skills and abilities of employees (Kidd, 2013). It involves that number of skills are required for working in team in respect of improving capabilities and efficiencies of people in order to gain better outcome of the whole project. In addition to this, communication skills, management skills and decision making which are required to be improved between team members in order to cooperate each other for completing specific project appropriately. Meanwhile, these capabilities are very important while working in team for organising skill enhancement programs for executing the plan in proper
way. However, it is necessary for improving decision making about particular aspect as it will decide effectiveness of overall assignment accordingly. The communication skills is essential to communicate important information within team members in order to conduct every tasks in correct sequence for attaining desired outcomes. I belied that communication skill scan be improved with the help of remain in touch with colleagues on WhatsApp which facilitate to increase their communication ability of team members (Wolf, 2011). However, it is necessary to develop active listening and sharing desired information to other team members which is helpful to establish more effective as well as efficient coordination which is supportive to complete set goals in accurate way. It is required to use simple language ad words which facilitate to create proper understanding between employees and that impacts positively on assignment of attaining personal & professional development. The management is an important aspects for conducting management of time at the time of conduct every single tasks of particular projects within set duration in order to complete overall assignment ion time. However, it is necessary to manage resources to complete the project by improve effectiveness of outcomes respectively. I have analysed that management of work can be improved by guidance of superiors and determining issues in previously managed project for improving threats for developing ability of proper management to complete each assignment in accurate manner within desired time. The decision making skills plays an important role while conducting project of personal and professional development of workers by increasing their efficiencies. However, it requires to make accurate decision for selecting techniques or methods for carrying out tasks of assignment in an appropriate manner. In addition to this, it is significant to develop skills of correct decision making because completion of set goals depends upon the same. I have analysed that learning to make decision is important by gathering proper information about specific situation, avoid emotionally charged decision and take desired time to make correct decision. 7 Learning from the project The project has helped me a lot in improving and learning various skills and knowledge related to the project activities. My coordinating and managing skills was improved as every task related to the project was properly managed and carried out. Managing the project has proved a best tool for developing new skills (Liu, 2016) With the help of this project now I will be able to manage my work life in the best possible manner. This is because now will be able to complete
the task assigned to me in the future without wasting the resources and time in the duration of the project. After the completion of this project I was able to know by strength and weakness and appropriate measures will also known to convert the weakness into strength. This project workshop has helped me in understanding various things related to the financial resources of the project.As strategies related to budget of the project was made after analysing various activities in the best possible manner. It was very necessary for me to decide the budget of the project involving the least cost. This is because if the project involved high budget than it would not have been considered as a feasible project workshop. Setting the low cost budget directly helped me in improving my analytical and coordination skills in adequate manner. Using appropriate financial plans had also increased the chances of competing with the competitor's in the best possible manner. This is because various financial tools and techniques were used by me in the systematic and coordinated manner. My communication skill and management skill was improved as with the help of this I was able to communicate the goals and objectives of the project in the appropriate manner. I was able to give better suggestion to my subordinates because things related to the working of the project was clear. I knew how to handle the subordinates and what measures and can be taken to extract the work for the group members. Various communication methods were used by me to transfer vital information to the team members. During the tenure of the project there was a conflict which raised because of improper communication. The team members were not knowing what is to be done to complete the assigned task. So I analysed the problem and communicate the goals to the group members which are to be achieved and also provide them measures to solve and complete the task. After enhancing the communication skill and decision making skillmy satisfaction level and experience was increased in the best possible manner. My role in this project was of project manager so it was expected to coordinated the work and team members of the project team. To manage the project I divided the task equally to every member so that work is done in the best possible manner. My duty was also to ensure the that duplication of work is avoided and better use of resources is being done. After dividing the work equally the chances of conflict and misunderstanding was reduced. This is because every member was knowing what is to be done and how it is to be done. Conflicts and issues in the internal management of project group was easily overcome because of my proper coordinating and managing skill. Due to this the individual goals of the group members were easily achievable
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and the satisfaction level of the members also increased. Overall activities were managedand better guidance were given to the subordinates . This project has also helped me and my team members in improving the set of skills. Now will be able to handle the future problems related to the project in the effective manner. I my problem solving and decision making skill has been improved in the systematic manner. If any same type ofproblematic situations arise in future than will be able to solve it by making better plans and strategies. The chances of risk and uncertainties will be decreased because plans will be made after analysing various things. The issues and conflicts among the group members in the future will not be there because members know how they are supposed to perform. If any similar problem arises in future than group members will not require more guidance because activities and task will be based on same project. The resources will also not be wasted as better plans and course of action will be prepared by the head of the project . Simulation project allowedand guided me in understanding every detail and task of the project. As critical analysis of the project activities was done and plans were made according to the motive and target of the project. The my work base learning was also improved as the activities and work was clear. This means every thing related to the project activities was decided by me after knowing the pros and cons of the project. This is because if it is not known than formation of the future plans and strategies would be a difficult task for the whole team. Every task was easily achievable because the team members were dedicated towards their work. This is because appropriate guidance and motivation were given to them by me. If this was not given than the project would fail in the market and the resources used in the project would be wasted.
CONCLUSION From the above report, it is highly concluded that group development is the major and one necessary initiative, which is necessary to enhance requirements and development of any individual or team groupin case they are majorly conducting any defined work or goals on given period of time. This is highly necessary in context of development of an individual learning during a stage of its development for longer period of time. Identification of relevant skills & competencies is highly necessary, identify its problem for given period of time and also taking relevant course of actions in order to overcome it in given point of time.
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