Working in Teams - Qualities, Styles, Leadership, Motivation, Delegation, Influence, Interpersonal Relationships

Working in Teams

Contents
Contents......................................................................................................................2
1.1 A definition and description of the qualities that make an effective team..............3
1.2 A description of different styles of teams...............................................................3
2. Understand the key features of an effective team leader........................................4
2.1 An outline of the role of a team leader and skills and qualities needed to be an
effective leader............................................................................................................4
2.2 A description of different leadership styles............................................................5
3. Understand theories of motivation...........................................................................5
3.1 An explanation of major theories of motivation......................................................5
3.2 Key factors that motivate and demotivate individuals in work situations...............6
4. Know the principles of effective delegation to team members................................7
4.1 Explain what delegation is and the difference between delegation and the
abdication of responsibilities....................................................................................... 7
4.2 Describe the benefits and risks of delegation for both the manager and the team7
5. Know how to influence others................................................................................. 8
5.1 Explain what influencing is and how it operates in your working life.....................8
5.2 Describe the action and behaviors you need to demonstrate when you attempt to
influence others...........................................................................................................9
6. Know how to build and maintain interpersonal relationships with colleagues.........9
6.1 Explain the importance of creating good interpersonal relationships at work......10
6.3. Describe the indications and common causes of disagreement in work teams. 10
6.4 Explain the approaches people use to resolve conflict situations in work teams 11

1.1 A definition and description of the qualities that make an effective team
A team is a group of people where everyone works together and has a common objective to
achieve. Qualities that help in making an effective team are discussed below:
Clear Direction
A group should have a clear direction and purpose for which they are working which
helps to unite the team members and it also gives them a reason why the group has been
established (Characteristics, 2021).
Transparent Communication
Clear communication helps to clear all the doubts in the mind of the team member and he
will be able to perform his tasks and duties without any confusion. Transparent and effective
communication helps each member to express their thoughts comfortably.
Organized
An organized team helps to run the organization smoothly. It helps in making the healthy
environment which motivates the team member and allows them to work efficiently and with
positivity (V, 2021).
1.2 A description of different styles of teams
Fig 2: Different styles of teams
Different styles of teams are discussed below:
Project Teams
Project teams are the ones where members in a group work unitedly to attain the same
objective. Roles and responsibilities are assigned to each member and expect them to
complete the job within the given deadline.
 Functional teams
 Cross-functional teams
 Matrix teams
 Contract teams
Self-directed Teams
In self-directed teams, members are from the same organization and work together to
achieve a common goal although they may also have their objectives to achieve.
Virtual teams
In a virtual team, employees of the group are from different locations and time zones who
work together to achieve the same purpose. In this, cost cuts significantly as members

collaborate through different technologies like video calls without meeting physically (4
types of teams you'll find in organizations | Pragmatic Thinking, 2021).
My preferred team style would be Project Team as it enhances team bonding, avoids
redundancy, makes communication effective, and helps in achieving the objective
collectively.
2. Understand the key features of an effective team leader
2.1 An outline of the role of a team leader and skills and qualities needed to be an
effective leader
A team leader is a person who leads a group of employees and motivates and guides
them to achieve the organization's objectives.
The role of a team leader includes:
 Supervise the tasks given to the employees and help and guide them if someone is
finding difficulty in anything.
 Make a healthy and friendly workplace (Recruitment Process: 5 Steps Involved in
Recruitment Process (with diagram), 2021).
 Determining the strength and weaknesses of the employees and delegates the work
accordingly.
Skills and qualities needed for an effective leader are:
Fig 3: Skills and qualities needed for an effective leader
Integrity and Honesty
If the leader is honest and has integrity, employees are more likely to follow his advice and
suggestions, and disharmony among them may be avoided.
Communicates well
If a leader communicates with the employees effectively and clearly, he will be able to share
his thoughts and views adequately and conflicts are avoided. (8 must-have qualities of an
effective leader | Michael Page, 2021).
Motivate and empower employees
A leader should encourage the employees as it leads to more productivity and creativity and
bring innovation to the work.