Working in Teams: Qualities, Leadership, Motivation, Delegation, Influencing, Interpersonal Relationships, Conflict Resolution

Working in Teams

Table of Contents
INTRODUCTION.........................................................................................................................3
MAIN BODY...................................................................................................................................3
TASK 1............................................................................................................................................3
The qualities that make a team effective................................................................................3
Different team styles...............................................................................................................3
Covered in leaflet ...........................................................................................................................3
TASK 2 ...........................................................................................................................................3
The role of a team leader and the skills and qualities they require........................................3
Different leadership styles .....................................................................................................3
TASK 3............................................................................................................................................3
Different theories of motivation.............................................................................................3
With reference to leadership theory, identify those factors which are generally considered to
demotivate and motivate people in the workplace.................................................................4
TASK 4............................................................................................................................................4
Difference between delegation and abdication of responsibility...........................................4
Benefits and risks of delegation to managers and members of a team...................................4
TASK 5............................................................................................................................................5
Explain what influencing is how it operates in managers working life ................................5
Actions and behaviours managers need to demonstrate when they attempt to influence others 6
Explain the negotiation process..............................................................................................6
TASK 6............................................................................................................................................7
The importance of creating good interpersonal relationships at work...................................7
The differences between positive, negative and constructive feedback ................................7
The indications and common causes of disagreement in work teams ...................................8
The approaches people use to resolve conflict situations in work teams...............................9
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................11

INTRODUCTION
Working in teams refers to the group of people who work together towards achieving a
common goal. Effective team is very important in an organisation which assist in implementing
strategies and decisions more efficiently. For managing these teams correctly, there is a need of a
good leader or manager who could manage and guide them to accomplish certain targets
(Kozlowski and Bell, 2019). The following report covers the qualities of an effective team and
how different team are different from each other. The skills required for an effective team leader
along with their leadership style has also been explained in this report. Furthermore, the next
section focuses on the factors that motivate or demotivate employees and how delegating
responsibilities by managers helps in their career growth. The last section of this report explains
the importance of interpersonal relationships and how employees could resolve their conflicts.
MAIN BODY
TASK 1
The qualities that make a team effective
Covered in leaflet
Different team styles
Covered in leaflet
TASK 2
The role of a team leader and the skills and qualities they require
Covered in leaflet
Different leadership styles
Covered in leaflet
TASK 3
Different theories of motivation
Covered in PowerPoint presentation

With reference to leadership theory, identify those factors which are generally considered to
demotivate and motivate people in the workplace
Covered in PowerPoint presentation
TASK 4
Difference between delegation and abdication of responsibility
DELEGATION ABDICATION
 It occurs when leaders give
responsibilities or tasks to their
employees and provide them training
on how to perform that particular
projects (Brandshaug and Sjølie, 2020).
 It helps in building trust among
employees and challenge their skills
along with increasing productivity.
 Managers have all controls as they
could take or reduce authority given to
workers and they possess power to
manage subordinates event after
delegation.
 It explains the situation when managers
give duties or projects to their
subordinates without providing them
proper training about that task.
 Managers provide very less information
to their employees about given task.
 Managers do not take full responsibility
of whether employees have understood
the task or not.
Benefits and risks of delegation to managers and members of a team
Benefits of delegation to managers:
 Provide proper time to leaders for strategic thinking and planning. Delegating projects to
right people allows managers to organise tasks properly and they could avoid the fear of
failures (Theobald and Schmitt, 2020).
 By giving responsibilities to employees, managers build trust, feeling of engagement and
openness within team members which results into more productivity.
 Delegating duties to employees by managers create positive work environment and also
helps in encouraging efficiency, creativity, innovation and moral which are very
important for companies.