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(PDF) Impact of Organizational Culture on Organization

   

Added on  2020-12-18

17 Pages5402 Words73 Views
Workplace Culture and itsImpact on Organisation

Table of ContentsINTRODUCTION...........................................................................................................................3TASK ..............................................................................................................................................3Introduction of organisation........................................................................................................3Critical assessment of workplace culture of organisation..........................................................4Critical evaluation of organisation and its environment.............................................................6Critical evaluation of cultural and ethical behaviour exist in organisation.................................9Application of relevant management theories and models.......................................................11CONCLUSION .............................................................................................................................13REFERENCES................................................................................................................................1

INTRODUCTIONWorkplace Culture is the concept that encompasses many distinct characteristics ofbusiness. It is a combination of organisation's values, traditions, leadership, behaviours, attitudes,interactions and beliefs that contributes to relational and emotional environment of workplace.Culture of an organisation plays crucial role in extracting best out to their workforce and retainthem for longer period of time (Baker and Hesmondhalgh, 2013). It highly contributes inincreasing performance of its employees and leads it towards growth and success. In the presentassignment, chosen organisation is Marks & Spencer which is a renowned British multinationalretailer headquartered in London, United Kingdom. The report covers critical assessment ofworkplace culture and environment in which firm operates. Apart from this, it also defines aboutethical and cultural behaviour exist within organisation as well as application of differentmanagement or academic theories are discussed in this project. TASK Introduction of organisationMarks & Spencer is a British multinational retailer which was established in year 1884,i.e., around 134 years ago. Its headquarters is located in City of Westminster, London, UnitedKingdom. It is a public limited company that listed on London Stock Exchange. The firmspecialises in home and luxury food products and clothing (Belbin, 2012). In year 2008,company also starts to sell branded goods such as Kellogg's Corn Flakes. Currently, Marks &Spencer has approximately 979 stores all across the United Kingdom including 615 outlets thatsell only food products. Around 85,000 employees are working in the company which helps inoffering its goods and services worldwide. The firm generates total revenue of £10.620 billionand its operating income is £690.6 million in year 2017. Critical assessment of workplace culture of organisationCulture refers as the knowledge and characteristics of particular group of individualsencompassing religion, language, social habits etc. Organisational culture depicts the underlyingassumptions, ways of interaction, values and beliefs that contributes in unique psychological andsocial environment of a firm. As per the view point of Needle, (2014), culture of an organisationincludes philosophy, values, expectations and experiences that guides behaviour of employeesand is expressed in self image, interaction with outside world, inner workings and future

exceptions of staff member. Culture of firm is based on shared customs, beliefs, unwritten andwritten rules and attitudes that have been evolved over time and considered valid. It also includessystems, assumptions, language, symbols, values, norms, habits, beliefs and vision of anorganisation. According to the view point of Collier and Esteban, (2014), each company has their ownculture which involves its beliefs and values that is shared by its workforce. It determines abouthow administrators respond to opportunities and issues. But, culture of an organisation canbecome excessively bureaucratic and static over time. Culture of an organisation should bepowerful because it shapes the way members see the world. Like many successful companies,Marks & Spencer is victim of its success. In early days, the culture of firm was based on honesty,less turnover, no frills attached and hard work. These values evolved in culture of companywhich become paternalistic. Marks & Spencer is one of the largest organisation that offersclothing and luxury and food products. Progress of firm is linked to its culture and kind ofpolicies and activities that leaders have executed over time. Human resource, leadership andorganisational culture of company are interrelated with each other. Marks & Spencer is aglobally integrated firm and any change takes place in one area leads to development or changein other. Characteristics of these elements also influence each other as well as rest of the firm. (Source: Core Values of Healthy Workplace, 2016)Illustration 1: Core Values of Healthy Workplace

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