Lead and Manage Effective Workplace Relationships Assessment Plan

Assessment – BSBLDR502 Lead and manage effective workplace relationships
ASSESSMENT
STUDENT DETAILS
Student Name
Student ID No.
Group No.
Date of submission
ASSESSMENT DETAILS
Unit Code BSBLDR502
Unit Name/Title Lead and manage effective workplace
relationshipsAssessment Task No. 1
Assessment Name/Title Plan and present workplace
communication and consultation systemsQualification Diploma of Leadership and Management
ASSESSOR DETAILS
Assessor Name Anil Don
Student Name SID S Page 1 of 18

Assessment – BSBLDR502 Lead and manage effective workplace relationships
Table of Contents
Assessment 1..............................................................................................................................3
About JKL Industries:................................................................................................................3
About the Change:......................................................................................................................3
Summary of Communication issues...........................................................................................4
Consultation issues.....................................................................................................................4
Grievance situation.....................................................................................................................4
Communication strategy............................................................................................................5
Requirements of bottom up consultation...................................................................................7
Grievance procedure..................................................................................................................7
Assessment 2..............................................................................................................................8
Question 1..................................................................................................................................8
Question 2................................................................................................................................10
Question 3................................................................................................................................11
Question 4................................................................................................................................12
Networking plan.......................................................................................................................14
Assessment Task 3 - Action plan for managing difficulties....................................................15
References................................................................................................................................19
Bibliography.............................................................................................................................19
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Assessment – BSBLDR502 Lead and manage effective workplace relationships
Assessment 1
Plan and present workplace communication and consultation systems
About JKL Industries:
JKL Industries is a company in Australia which sells forklifts, trucks and spare parts
to the automobile industry. The head office of the company is in Sydney with various
branches in Melbourne, Perth Sydney and Canberra.
About the Change:
Previously the company dealt with only forklifts and small trucks but recently they
have arranged for sales rights for large trucks. This shall provide the company an opportunity
to gain an advantage.
The changes will be as follows:
 Current organization structures
 Change in rental market operations
 Make new recruitments
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Assessment – BSBLDR502 Lead and manage effective workplace relationships
 Positive organization structures
Summary of Communication issues
 A lack of understanding of the various information management tools.
 Slow internal and external customer needs response.
 No modern technologies were used.
Consultation issues
There existed inadequate consultation that leads to risk with respect to compliance
and there was no bottom up flow from the employees to the management. This lead to
crushing morals and poor performance of the organization.
Poor engagement of employees, little or no grievance application procedures and poor
general awareness lead to lack of values and ethics.
Grievance situation
The grievance situation of the different employees is as follows:
 Overpay conditions- The employees recently have been complaining of being
underpaid in the given organization and it is their belief that other members of the
given society have been receiving adequate pay as to the given amount of work;
unfortunately, the same is not the case for the given organization.
 Restructure Plans- The current restructure program of the company plans to re-
structure the whole organizational system. For this reason the employees believe that
they will be laid off in the organization.
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