This report consists of information about the importance of cultural intelligence, emotional intelligence, and diversity in any organization. It also discusses the workshop prepared to help individuals adapt to new environments and overcome challenges.
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Running head: Workshop on Organizational Development 0 Workshop on Organizational Development June 11 2019
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Workshop on organizational Development:1 Contents Introduction......................................................................................................................................3 Emotional Intelligence.....................................................................................................................3 Cultural Intelligence........................................................................................................................3 Diversity..........................................................................................................................................4 Developmental Workshop...............................................................................................................4 Summary of Workshop....................................................................................................................7 References........................................................................................................................................9
Workshop on organizational Development:2 Introduction This report consist information about the importance of cultural intelligence, emotional intelligence and diversity in any organization. When any individual switches his job or relocate from a different place, different culture than that person has to face several issues which may affect the personal in many ways which leads to failure in achieving of goals. These issues may relate with culture, flexibility with the workplace, policies etc. For getting over such issues every organization have plans for such employees, in this report workshop prepared which will explain the methods by such issue can be resolved and that individual can adapt the change in environment, culture and diversity. Emotional Intelligence The ability of an individual who have tendency to deal with the issues which are related with emotions; also to recognize the emotions, feelings of persons who are nearby him. By this the individual will get to know the way to react and behave according to the same situation so that there might be career goal of that person get affect. Even when someone is under pressure and if that person is aware about the factor that emotion is the reason behind change in behavior and dealing capacity according to situation can control his/her emotions than the career goals will not affected(Vlajcic, Marzi, Caputo, & Dabic, 2019).. Cultural Intelligence The term cultural intelligence can be defined that it is a natural evolution which is applied in sectors like business, education, government and research related with the academics. It can be explained as that it is the potential that supports to make relation and work in efficient way across different culture, this phenomenon is known as cultural intelligence. This activity has the tendency to cross the boundaries between people, countries and cultures. It minimizes the gap between sectors, organization, generations and to those people who are different from each other. It is completely related with the emotional intelligence but where the limit of emotional
Workshop on organizational Development:3 intelligence ends up the cultural intelligence get to start from there. The term cultural intelligence helps to identify the factors which are mentioned below(Lee, Weber, & Rivera, 2019): Diversity To provide respect and to accept anyone with different age, culture, region, gender and sexual orientation, can be understand by Diversity. It is categorized in following types which are mentioned below(Caughlin, Hepburn, Liu, Wang, Yeung, Cechetto, & Whitehead, 2019): Inherent Diversity Acquired Diversity Surface level Diversity Deep level Diversity Developmental Workshop Any person who relocate himself/herself from a different location to new place than there are several challenges which is faced by that person, when the person is not able to overcome from those challenges than it leads to failure in achieving career goals it will demotivate that individual and he/she would not be able to perform the task or work in that particular environment. It is the responsibility of the organization to make sure that no any such employee face challenge with in the workplace as it will also affect their value and reputation in the market. The management of the company should arrange workshop for the new employees who belongs to different culture, or place so that he/she may overcome from their zone and can adapt the environment and their performance in work not affect their career also the productivity of company(Kubicek, Bhanugopan, & O’Neill, 2019). In the workshop some points will be followed which will help the team to get the favorable results. (a). To develop interest and create a connectivity with the environment.
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Workshop on organizational Development:4 In this factor the company may arrange a session in which the new employee who was relocated from the different location and facing trouble to adjust in new environment which is related with the language, people and work. In this session the team may introduce new employee with the person who is already working in organization and belongs to same department. The team will ask the old employee to provide buddy up in the work to new employee also may ask to communicate and behave as a friend and provide a company to new person. They may ask the old employee to develop connectivity with other old employee of same department. This will help the new person to come out of the resist zone and it will create an interest in the new employee, he/she will be able to communicate with other people in department after the interaction with them. The organization may arrange activity which include the interaction seminars, session where only employees can share or communicate on their favorable or area of interest it will help every one of them to understand each other(Shepherd, 2019). Workshop Plan and Schedule
Workshop on organizational Development:5 ActivityTime Period (in days or months) Growth ObjectiveRelevant Department Departmental Analysis 20 daysThe main objective of this activity will be to obtain knowledge of the department in which employee has to work. To create interaction with other employees who already are working in the department and with supervisors so that they get to know about the new employees and can support the employee if he/she face any challenge in operational work (Afsar, Shahjehan, Shah, & Wajid, 2019). Management Deciding to technology and create career objectives 15 daysIn this activity the company has to make sure that the individual get to know about the technology on which they are working, it will help to create the career goals and will set the target to perform (O’Sullivan, & Shankar, 2019). Operations Interaction with Team5-10 daysIn this activity the organization will be focused on developing team enthusiasm in the work so that Operation
Workshop on organizational Development:6 he/she can work in a team by considering each and every one equal(Caputo, Ayoko, Amoo, & Menke, 2019). Training of communication and culture 10 daysTo make sure that individual get to know about the environment of workplace and dealing ability, to behave or reacting with other people in company(Ng, Van Dyne, & Ang, 2019). Human Resource Analysis of Workshop Once an activity gets complete it is the responsibility of the particular department to which the employee is aligned he has to complete some task related with activity which is performed by that person. During processing of activities the head of the department will analyze the data of that person. The goals have to be set in all the tasks which come under operational department which would be checked or observed by supervisor of new employee. The activities which comes under the management department and Human resource department will be examined by the HR of company who shortlisted the person or who made the first interaction and they will examine by arranging seminar or session where the new employee has to interact with other people by sharing ideas, and through the communication way, the representation style of the person will give the results of the activities. Barriers in Implementation of the Workshop The challenges which might be faced by the management while organizing the workshop that majorly most of the time communication with new employees becomes complicated and get misunderstandingduetowhichfromthefirstdayuncomfortableforthecompanyso
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Workshop on organizational Development:7 managementshouldbemakesureaboutthisfactorthatthereshouldbenoany miscommunication happen on any topic or on policy related with the organization there should be transparency. Further the other employee who are working and sometime due to difference in the religion, age, culture or place they start to ignore or underestimate the presence of new employee, they do not get ready to accept the person on any factor. In operations as supervisors and other high authorities have deficiency of time due to which they hardly interact with new individual in their team or in operations, if the employee faced any trouble than they cannot help or provide support.During workshop supervisors are not able to assist the new employees and due to which the employee get demotivate and unable to set the career objectives over there which leads to career shock and unfortunately the employee will be force to leave the job. Summary of Workshop For every organization it is very essential factor that each and every employee who is working there should be comfortable in the working place. Sometimes the person who belongs to different place, religion, age, and culture when relocate to new location in a new environment than there are several factors which makes the person uncomfortable to that place. So for that it is the responsibility of the organization to eliminate or minimize such issues from their organization. This will impact on their market value also it will create a positive attraction of employees and workers for their company, they can work with proper dedication as it will motivate them. The Workshop will help the new employee in developing his motivation and the individual will become comfortable towards the working place. The employee will able to communicate with the other people because of the interaction created with the workshop. The training provided in the workshop will help the person to understand the operations of the company, technology on which he/she has to work. If the person will have the appropriate knowledge of the all the things which is to be performed than the person will able to set the goals and will be able to complete them. The workshop will help the new employee to get interact with the supervisors of the operation, and they will also able to know about the person so in any case if there are any challenges rise related with the operation and other factors new employee may discuss with them and will not get demotivate it will also help company to execute their task without any other impact on the production.
Workshop on organizational Development:8 References Afsar, B., Shahjehan, A., Shah, S. I., & Wajid, A. (2019). The mediating role of transformational leadership in the relationship between cultural intelligence and employee voice behavior: A case of hotel employees.International Journal of Intercultural Relations,69, 66-75 Caputo, A., Ayoko, O. B., Amoo, N., & Menke, C. (2019). The relationship between cultural values, cultural intelligence and negotiation styles.Journal of Business Research,99, 23 36 Caughlin, S., Hepburn, J., Liu, Q., Wang, L., Yeung, K. K. C., Cechetto, D. F., & Whitehead, S. N. (2019). Chloroquine Restores Ganglioside Homeostasis and Improves Pathological and Behavioral Outcomes Post-stroke in the Rat.Molecular neurobiology,56(5), 3552- 3562. Kubicek, A., Bhanugopan, R., & O’Neill, G. (2019). How does cultural intelligence affect organisational culture: the mediating role of cross-cultural role conflict, ambiguity, and overload.The International Journal of Human Resource Management,30(7), 1059-1083. Lee, J., Weber, M. R., & Rivera Jr, D. (2019). A sociocultural perspective on expatriation willingness: The mediating role of cultural intelligence.Journal of Hospitality Marketing & Management,28(1), 124-145. Ng, K. Y., Van Dyne, L., & Ang, S. (2019). Speaking out and speaking up in multicultural settings: A two-study examination of cultural intelligence and voice behavior.Organizational Behavior and Human Decision Processes,151, 150-159. O’Sullivan, S. R., & Shankar, A. (2019). Rethinking marketplace culture: Play and the context of context.Marketing Theory, 1470593119839171. Shepherd, S. M. (2019). Cultural awareness workshops: limitations and practical consequences.BMC medical education,19(1), 14. Tricarico, D. (2019). Becoming Guido: Identifying a Youth Subculture. InGuido Culture and Italian American Youth(pp. 87-113). Palgrave Macmillan, Cham.
Workshop on organizational Development:9 Vlajcic, D., Marzi, G., Caputo, A., & Dabic, M. (2019). The role of geographical distance on the relationship between cultural intelligence and knowledge transfer.Business Process Management Journal,25(1), 104-125. Yu, B., Bodycott, P., & Mak, A. S. (2019). Language and Interpersonal Resource Predictors of Psychological and Sociocultural Adaptation: International Students in Hong Kong.Journal of Studies in International Education, 1028315318825336.