Project Quality Management Plan Author1 1 Author Affiliation Email : WSI Blue Mountains TAFE Project Quality Management Plan Author

WSI Blue Mountains TAFE Project Quality Management Plan
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Table of Contents
1. Project Details..................................................................................................................................3
2. Project Team.....................................................................................................................................3
3. Quality Policy...................................................................................................................................4
4. Quality Procedure Register...............................................................................................................5
Appendix I: Quality Procedure Register Details.........................................................................6
4.1 Quality Management System (QMS)..........................................................................8
5. Audit schedule..................................................................................................................................9
6. Procedures and Registers................................................................................................................10
6.1 Cost Control Policy........................................................................................................10
6.2 Client Variation Register................................................................................................10
6.3 Subcontractor Variation Register...................................................................................10
6.4 Document Control Policy...............................................................................................10
6.5 Drawing Control Policy.................................................................................................11
References..........................................................................................................................................12
Appendices.........................................................................................................................................13
Appendix I: Registers................................................................................................................13

1. Project Details
This quality management plan (QMP) is intended to ensure the highest quality standards in the
Western Sydney Institute of TAFE which aims at setting up a new college for Beauty Therapy as
well as Complementary Health at the Blue Mountains College. The project is extensive and
appreciably complex as in entails the construction of a new campus. The project entails architectural
designs and drawings and civil engineering works. The project will also entail the development of
hydraulic services, landscaping, mechanical works, and civil works entailing the construction of
streets and their attendant amenities, including roads and sidewalks. Such a complex project will
entail ensuring the finished product meets industry standards that include ISO (International
Organization for Standardization), AS/NZS quality management systems, and the relevant national
and local construction and engineering works standards for Australia. To undertake the project, a
bid must be placed which includes a detailed plan for managing project quality to ensure project
success; this is an important feature that has a huge bearing on winning the project.
2. Project Team
Undertaking this project will require suitable staff organized structurally to ensure the project
succeeds through defined levels of control and responsibilities. The composition of the team will
change as the project is executed with tasks being completed according to the defined schedule.
The project team is outlined below, and a fitting project structure is also defined. A suitable project
structure, its administration, and members will play a vital role in the overall success of the project
(Mir and Pinnington, 2014; Ofori, 2013). The project will consist of a board of directors for the
institution, a project board, an executive/ project sponsor, independent advisors to the client, project
champions, and a project manager who is the client representative. The project will require
specialized persons that include a lead consultant, the main contractor, sub-contractors, various
suppliers for products (and services), other consultants such as a cost consultant, and the design
team. The structure of the project team is depicted in the image below;

3. Quality Policy
Origin is committed to offering quality services in undertaking projects to exceed the expectations
of our clients by meeting project specifications and standards for workmanship, schedules,
materials, tolerances, and public service while remaining financially sound. Origin is guided by the
‘Building to last’ principle and to do this, the firm attracts and works with the best qualified staff,
partners, and reputable sub-contractors. Origin has adopted, and continues to make continuous
improvements to its Quality management System that meets the ISO standards, including 9001:
2008.

4. Quality Procedure Register
Origin is committed to the ISO standards on quality, including the ISO 9000: 2006 and upon which
the company’s quality management systems are anchored. Origin is a customer-centric
organization, as we depend on our customers being satisfied to continue being in business and this
is instilled throughout the organization by competent leadership and leaders. All staff and partners
are involved in meeting (and exceeding) our quality policy and objectives, which are attained
through a process approach. Given the complexity of construction projects, Origin employs a
process approach to managing complex projects by understanding and effectively managing
processes within systems that are interrelated to ensure overall effectiveness of the organization
(Neyestani and Juanzon, 2017).
Policy/procedure Standard Approva
l Date
Date of
Review
Responsibility
Health and Safety Policy ISO 9001: 2000
Customer focus ISO 9001: 2008
Environment management and
Sustainability
ISO 9001: 2000
Human resources management ISO 9004: 2009
Financial management ISO 9004: 2009
Asset management ISO 9004: 2009
Project management AS ISO 10006-
2003
Procurement and purchases 9001: 2008
Documentation and records AS ISO 10013-
2003
Verification procedure for
processes
AS ISO 10007-
2003
Verification procedure for systems AS ISO 10007-
2003
Continuous improvements ISO 9004: 2009

Appendix I: Quality Procedure Register Details
Policy/ Procedure Description
Health and Safety
Policy
Health and safety at the workplace is a primary concern to the
organization in all its endeavors and have developed a health and safety
management system that is reviewed and updated on a scheduled basis.
Before any projects, the organization undertakes an assessment of health
and safety and then develops a health and safety plan as well as safe work
procedures specific to a given project.
Customer focus The organization is selective in its selection of customers and project
types and is done strategically to meet business goals. The organization
develops and uses an estimating management system and ensures ability
to meet customer requirements. Subcontractors and suppliers are selected
based on merit and ability to meet the requirements of the organizations’
customers.
The organization understands and anticipates current and future needs of
our customers and undertakes scheduled surveys on customer satisfaction
after completion of every project and documents these.
Environment
management and
Sustainability
The organization has developed and maintains a corporate culture of
environmental awareness and stewardship and also has an Environmental
management Program. Our organization conducts detailed environmental
risk assessments and prepares environmental control plans specific to
projects or as required. Our organization establishes and implements an
corporate sustainability goals and has in place best practices for major
project management activities. We are committed to conducting
construction projects in a manner that is sustainable and always seek
sustainability opportunities.
Human resources
management
Our organization has developed a human resources management plan and
system and provides an enabling environment to encourage employee
growth and their retention. We seek to become the employer of choice
within the industry and hire the most qualified employees and maintain
staff levels. We regularly train our employees according to the QMS and
ISO 9004: 2009 standards. Individual staffs are encouraged to develop
annual personal goals and the organization also undertakes individual