Analyzing Talent Management Strategies and Challenges at Morrisons

This report analyzes talent management challenges within Morrisons, a major UK supermarket chain. It outlines the project's aim to identify obstacles in talent management implementation. The report details research objectives, questions, and a literature review exploring talent management concepts and challenges faced by managers. The methodology includes a project plan with cost, time, quality, and risk assessments, along with a work breakdown structure and Gantt chart for project organization. Primary and secondary research methods are employed to gather data, which is then presented and analyzed to derive recommendations for improved talent management practices, focusing on employee retention and performance. The conclusion reflects on the project's value and the author's learning experience.

Managing the
successful Business
Projects

Table of Contents
INTRODUCTION ..........................................................................................................................3
TASK 1............................................................................................................................................3
P1.Devise project aim and objectives for a chosen scenario......................................................3
P2.Produce a project plan that cover aim and deliverables, time, quality, communication, risk
and resources...............................................................................................................................5
P3.Produce a work breakdown structure and a Gantt Chart to provide time frames and stages
for completion.............................................................................................................................7
TASK 2............................................................................................................................................9
P4. Carry out small-scale research applying primary and secondary methods appropriate for
meeting project aims and objectives...........................................................................................9
TASK 3..........................................................................................................................................12
P5. Present findings and data using appropriate tools and techniques......................................12
P6. Communication appropriate recommendation as a result of findings and data analysis to
draw valid and meaningful conclusions....................................................................................19
TASK 4..........................................................................................................................................20
P7. Reflect on the value of undertaking the project to meet stated objectives and own learning
and performance........................................................................................................................20
CONCLUSION .............................................................................................................................21
REFERENCES..............................................................................................................................22
APPENDIX....................................................................................................................................24

INTRODUCTION
Managing a successful business plan is defined as the process of depth study in which
different tasks are taking place such as planning, organising, directing and controlling. These
processes are helpful in completing the entire assigned work with high degree of efficiency and
productivity. (Baporikar, 2017). For establishing a successful business plan, It is important to
have the required skills and knowledge to meet the objectivity of the business. Talent
management is a significant process which is associated with influencing the employees in such
a way that they can be retained within an organisation for longer duration of time. This could
lead the business to utilise skills and competence of their employees in optimal manner so that
these skills can be aligned with attainment of goals and objectives as well. Morrisons is the
chosen organisation for this report, It is the largest chain of supermarket in the United Kingdom
and it is founded by William Morrisons in 1899. This report will cover the aim and objectives
of the talent management and data collection with the help of primary and secondary sources and
interpret ate them in order to get the reflection of the respective research.
TASK 1
P1.Devise project aim and objectives for a chosen scenario.
Talent management is the continuous process which attract and retain the high quality
employees, developing their skills and influencing them for their better performance. The main
motive of talent management is to motivate the potential employees so that they can retain in the
business for a longer period of time. It is the business tool which help in getting the things done
in an effective manner with the help of experienced employees.
Morrisons is the third largest chain of supermarket in the United Kingdom, which was
established by William Morrisons in 1899. For this report, The researcher is being hired as a HR
consultant, who identified the talent management in the business. Talent management helps in
enhancing the performance of employees in an appropriate manner so that they can be retained in
the business for a longer period time. The main aim of the research is to identify the problems
faced within workplace in implication of talent management The aims and objective of the
research is discussed below:
Research Aim:

To study key challenges and obstacles faced by the managers at operational department
of business while implementing talent management.
Research Objectives-
 To understand the concept of Talent management in context of an organisation.
 To analyse the key challenges and obstacles experienced by managers at operational
department of Morrisons.
 To identify the useful practices of the talent management that managers at operational
department can adopt in the retention of the employees within Morrisons.
Research Questions
 Explain the concept of talent management in context of an organisation?
 What are the key challenges and obstacles that is mainly faced by managers at
operational department of Morrisons. What are the ways which managers of Morrisons can adopt for retaining employees?
LITERATURE REVIEW
Concept of Talent management in context of an organisation
According to Prarthana Gosh (2019), It is defined as the strategies of putting high
quality employees within the organisation so that they can contribute in attaining the
organisational goal by giving their best in their specific job role. The process involves the
identifying the gaps and vacant post, hiring the deserving candidate and develop their skills and
knowledge in order to influence an individual so that they can retaining the business for a longer
period of time. It is the process of right person at the right place so that they can perform their
task in an most effective manner. In context to Morrisons, Manager is focusing on retaining the
talented employees by influencing them for their better working so that they will contribute in
attaining the organisational goal by using the skills and competencies of the potential employees.
Talent management start with effective planning of human resource then evaluate the
performance and outcomes in order to select the right candidate then develop their skills and
capabilities so that they can retain within the organisation.
Key challenges and obstacles experienced by managers at operational department
According to Francine Haliva (2015), Manager faces several challenges and obstacles
in their operations as they are facing over productivity at the workplace as all the employees are
taught to improve their efficiency and work fast in order to give their best in attain a specific task

but each employees is performing well and giving outstanding outcome so it will lead to get the
over production or the extra outcomes that may leads to increase the production cost and
decrease in the overall productivity of the business. Human resource manager is facing the work
the challenges in selecting the deserving candidate so that they can perform well by using their
skills ad competencies in order to attain the desired goal. Obstacles faced by the Morrisons are
unresolved conflicts between departments that employees are having the interdepartmental
conflicts and due to this they are giving their best in their job and not getting the prospective
efficiency. Employees have to report to the various managers so that they are bringing under
mountain of reporting manger and this leads to reduction in the efficiency of the employees and
leads to get the poor outcomes.
Useful practices of the talent management that managers at operational department can adopt
in the retention of the employees
According to Sharon Florentine(2019), Retention of the employees is the important
aspect as experience employees are more productive in order to attain the higher profitability in
the business by having their skills and knowledge based on their experience. Manager must give
the clear pathway and education so that employees can work in an more effective way by
learning new techniques and knowledge. Manager must give the various rewards and benefits so
that employees will get motive in order to increase their efficiency in their specific job role.
Manager must take the valuable feedback and suggestions from the prospective employees so
that they can feel that they are important part of the company and get influenced for their better
performance. It is importation for the manager of Morrisons that they share the accurate
information related to the each operation to their employees so that they can feel motivated in
order to enhances their capabilities and skills.
P2.Produce a project plan that cover aim and deliverables, time, quality, communication, risk and
resources.
Project management plan is the documentation of project outline that define the scope,
budget, timeline and goal of the business plan. It helps in communicating the related information
to the concerned authorities with in a set time frame. It also analyse the various business
activities in an appropriate manner. There are various components which involve in the
formulation of project management plan of Morrisons which is discussed as follows:

Cost: It is the amount of money which the company spend on the production of goods
and services in order to meet the expectations of potential customer at the target market. This is
the main component for any project to run their activities in effective manner. It also helps in
accomplishment of work with in a set time frame with available resources. Under this project
cost is estimated to 20 pounds. There are various activities conducted for this research project
and the same are described as under:
Total forecasted budget
Particular (£)
Implementing technology cost 4
Promotional expense 4
Collection of questionnaire 8
Training charges 4
Total cost 20
Time: This is the time line for any task that have to be completed within a set time frame
allotted by the researcher. Time can be divided equally to each task so that every activity can be
done in an effective manner and the researcher require 10 weeks and which shall start from 31
January 2021 and ends in 10 April 2021. This is the sufficient time which is allotted to each task
for the easy accomplishment of each activity.
Quality: The data and he information is collected the researcher should be of good
quality so that accurate and reliable data can be added to the research. There are various method
of data collection but the researcher must use data and information that is collected from primary
and secondary sources so that accurate and reliable data can be added to the report. This is also
helpful in getting good recommendation for the business plan that will lead to solve various
problems. Within the current research the data is collected through qualitative and quantitative
sources in which questionnaire and interview are prepared. Both the methods are helpful in
obtaining reliable information and to validate data in appropriate manner.
Communication: Researcher must use the proper communication channel so that right
and accurate information can be collected from various resources in order to complete this
research project. This could be helpful in managing all the activities in such manner that

appropriate interaction can be performed form associated parties. Communication channel
includes, telephonic communication, emails, face to face communication etc. Under this
research, methods used for communication are emails and questionnaire.
Scope: There is wider scope of this as the researcher investigate the challenges and
support the organisation to overcome from the problem of talent management. This report will
help in implement the talent management tool in the business so that it increases and enhance the
performance and the productivity of the employees. Besides this as the research is associated
with collection of qualitative and quantitative data so could be helpful for researcher to conduct
future activities in appropriate manner.
Risk- It is the factor which always in the various operation of the business or doing any
business plan so it is must be in the consideration of the researcher that all the task must be
complete within a set time frame by using the required strategies for the better accomplishment
of the research on a respective topic.
Resources- These are the various variables which is used in the business for the
accomplishment of the research. These resources include assets of the company, finance and
human resource, internet, stationary, computer etc.
P3.Produce a work breakdown structure and a Gantt Chart to provide time frames and stages for
completion.
Work breakdown structure
It is a project management tool that divides various tasks into sub groups so that
respected authority can be assigned with work in order to accomplish objective of the project in
appropriate manner. It is the method of creating the data useful in an more effective manner.
This will define the breakdown of the task so that it can be completed in an appropriate manner
and all the activities will be done with the consideration of talent management.
It is the hierarchical description of the entire task which describe time line and also
helpful in better understanding of the goal of the research so that each task can be done in an
effective manner. Work breakdown structure for this research made by the researches by various
investigation are given below:

Gantt chart
It is the graphical representation of the overall schedule of the project, which shows
starting and finishing date of various elements of research project within a set time frame. It is
the visual presentation of dividing the task into small group so that they can be easily completed
and align with attaining overall objective of proposed research.
It is project management tool that help in planing and scheduling of projects on the basis
of their size and the data is concerted into horizontals bar chart. It shows the start date and end
date with name of the task owner and it shows the relatability and dependability in the business
and showing the various task is completing in an appropriate manner and for this research the
Gantt chart is given below:

TASK 2
P4. Carry out small-scale research applying primary and secondary methods appropriate for
meeting project aims and objectives.
Research methodology is the procedures which is used to collect, process and evaluate
the information for a respective topic. This allows the evaluator to verify the accuracy and
reliability of the data and information that is present in the research. There are various data
which must be use by the business in order to meet the objectivity. The research must use the
qualitative and quantitative method to get the data from primary and the secondary sources
which is explained as follows:
Quantitative research- It is the process of collecting the evaluating the numerical data
that is used to find the averages, patterns, test causal relationship and make prediction among the
large group of population. This give he exact perception and the percentage of the population
that help in getting the things done in an easy approach. It can be done by making the graphs and
charts of the collected data. This method is use for collecting the primary the secondary data in
an appropriate manner. Questionnaire are formed in order to conduct the quantitative research in

which opinion is collected from managers and it will help in getting the actual figures for
concluding appropriate results out of research.
Qualitative research- It is the type of research which collects the data from the insight
and the perception of the various individual groups. This research also includes the opinion and
experience of managers and it also helps in meeting the genuine opinion of the business. The
researcher may interpret the data from the Ms. Excel tool and use both primary and secondary
method of data collection. For this research project, Books and Journals is being used by the
researcher for successfully achieving objectives of the research.
Data collection- It is the process of collecting the data and information that will be used
within research and also helps in making the right use of variables of the research. It helps in
getting the things done in an appropriate manner. It also help in solving the research questions by
getting the accurate data and figures. There are various opinion from which the data can be
collected and used by the researcher and the method of data collection are as follows:
 Primary data tool- It is the raw data which is freshly used by the researcher or can say
the data which is collected without using the existing source of data. The aim of
collecting this data is to meet the objectivity of the research and also help in getting the
original data that give accurate and reliable information from the real prospective of the
individuals. Under this research questionnaire and interview methods are used in order to
gather data and these are distributed to managers of Morrisons.
 Secondary data tool- It is the existing data which is gathered by the other person but can
be use by the various individual that help in increasing the effectiveness of the research
as it is the processed data and near to accuracy and reliability. This data is collected from
the books and journals to compete this research projects. This data also help in meeting
the objectivity of the research.
Sampling- It is the subset of individual from the large number of population and select
the group from which the data has been collected. It is the statically analyse and pre determined
data which is used for getting the prospective from the large population. In this research, there
are 20 respondent have been taken which are managers in Morrisons for questionnaire. Besides
this for interview two respondents are taken and those are holding position of upper level
managerial authority.

QUESTIONNAIRE
Name
Age
Gender-
Q1) What is the role of talent management within Morrisons?
a) Attracting talent
b) Motivating employees
c) Retaining high quality employees
Q2) In your opinion, what is the main advantage of talent management in context to company?
a) Retention of potential employees
b) Employee Development
c) Retain key talent
d) Other
Q3) What are the strategies of talent management used by Morrisons?
a) Detailed job descriptions
b) Person-organization fit
c) Collaborate-coach-evolve
d) Reward and right recognition
Q4) Is there any contribution of talent management strategies in employee engagement?
a) Yes
b) No
Q5) What are the roles played manager in managing talent at workplace?
a) Hiring right people
b) Processing strong management policies
c) Designing merged underlying systems
Q6) What are the benefits of Talent-management experienced by managers of Morrisons?
a) Professional development
b) Increase in employee and manager engagement
c) Improving onboard experience
Q7) What are the different practices of talent management which manager can apply to attract

the effective and talented employees ?
a) Job rotation
b) Providing training and development
c) Providing equitable opportunities
Q8) What are the various problems faced by managers related to talent management ?
Q9) What are various ways used by managers of Morrisons for overcoming challenges
associated with talent-management?
Q10) Give some recommendation for managers in retaining talent at workplace.
TASK 3
P5. Present findings and data using appropriate tools and techniques.
Q1: What is the role of talent management within Morrisons? Frequency
a) Attracting skilled employees 10
b) Motivating employees 5
c) Retaining high quality employees 5
a) Attracting skilled employees
b) Motivating employees
c) Retaining high quality employees
0
1
2
3
4
5
6
7
8
9
10
10
5 5
Frequency