Project Management Case Study on RALS

This case study examines the project management strategies employed in the development of the Riverina Agriculture and Lifestyle Digital Ticketing System. It details the team structure, roles, communication plans, and reflections on the project management process. The study emphasizes the importance of effective communication, risk management, and leadership in ensuring project success. It also highlights the skills required for project managers and team members to navigate challenges and achieve project objectives.

Running head: PROJECT MANAGEMENT
Project Management: Case Study on RALS
[Name of Student]
[Name of University]

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PROJECT MANAGEMENT
Table of Contents
Part 1:...................................................................................................................................2
1.1. Team Name/ Team/ Description...............................................................................2
1.2. Team Charter............................................................................................................4
1.2.1. Skills and Knowledge Inventory...........................................................................4
1.2.2. Roles and Responsibility.......................................................................................5
1.2.3. Team Communication...........................................................................................6
1.2.4. Team Rules & Expectation................................................................................8
1.2.5. Signatures..........................................................................................................8
Part 2:...................................................................................................................................9
Learning Cycles...............................................................................................................9
Part 3:.................................................................................................................................10
Communication Plan.....................................................................................................10
Part 4:.................................................................................................................................13
Reflection.......................................................................................................................13
Bibliography......................................................................................................................15

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Part 1:
1.1. Team Name/ Team/ Description
Name of Project: “Riverina Agriculture and Lifestyle Digital Ticketing System”
Start Date 31/08/2017
Team Member Contact Details
Amparo Anglade 123 main St Ste 1 11, San Bernardino, CA 93121
Phone
806-468-7430
Country code
1
Email
[e-mail]
Anabel Daivs 17 old Post road palm Springs CA 92419
Phone
714-462-5286
Country code
1
Email

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PROJECT MANAGEMENT
[e-mail]
Haywood Firestine 917 Ventura Blvd Sherman oaks CA 91619
Phone
805-982-6390
Country code
1
Email
John [e-mail]
Jack J. Cheng 3006 Douglas Dairy Road
Martinsville, VA 24112
Phone
276-403-1816
Country code
1
Email
[e-mail]
Overview of the Project: A digital ticketing system is required to be developed for selling the
ticket of the lifestyle show organized in Riverina.

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PROJECT MANAGEMENT
Project Description: The project is to develop an information system that would reduce the
effort of the volunteers and gain more profit for the business. An online ticket selling platform is
required to be created such the organization can sell the tickets of the lifestyle show via internet
and display other offers to the customer for attracting them. The development of the information
system would reduce the requirement of volunteers and help in faster selling of the tickets and
reach more number of customer at a time.
1.2. Team Charter
1.2.1. Skills and Knowledge Inventory
Name of Member Role in the project Skills and knowledge
Amparo Anglade System analyst Have ample technical knowledge and have the
ability to work with the user for the
formulation of the requirement. Can think
logically and good in problem solving
environment.
Anabel Daivs Project manager Have previous experience of project
development and can use different project
management tools for scheduling and resource
management. Has the ability to motivate the
team member and confidence to complete the
project in time.
Haywood Firestine Risk Manager Is attentive and takes time to understand the

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PROJECT MANAGEMENT
current situation and determine the risk
associated with the development of the system
and provides solution to avoid it.
Jack J. Cheng Operational
Manager
The main task of the operational manager is to
manage the availability of the resources
required for the development of the project
1.2.2. Roles and Responsibility
Team Member
Name
Roles Responsibility
Amparo Anglade System analyst  Is responsible to define the problem in the system
by communicating with the client.
 Is also responsible for the development of a
solution with the preparation of alternative ways.
Anabel Daivs Project manager  Is responsible for monitoring the progress of work
 Planning and definition of the scope, resource
planning, development of the project budget
Haywood Firestine Risk Manager  Is responsible for identification and analysis of
financial impact and loss of the organization or the
employees

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PROJECT MANAGEMENT
 Is responsible to examine the cost effective
opportunities for balancing the retention
Jack J. Cheng Operational
Manager
 Is responsible to arrange the computers required
for coding and unit testing of the functional
modules
 Is responsible to manage the human resources and
check the workplace safety for reducing the risk of
electrical hazard
1.2.3. Team Communication
Team Member Location Meeting
Times
Ways of
communication
Information
Stored/Documented
Amparo
Anglade
San Bernardino Tue 03:00 Email and
conference call
The requirement of the
project is created and
conveyed to the project
manager for successful
development of the
project and
arrangement of the
team members.
Anabel Daivs Palm Springs Tue 07:00 Meetings, Video
Conferencing and
Project manager
communicates with the

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PROJECT MANAGEMENT
Email team members for
analyzing the
requirement of the
project and creation off
the project schedule.
Haywood
Firestine
Ventura Blvd
Sherman oaks
Wed 13:00 Email and
Meetings
The different risk
associated with the
development of the
project are conveyed to
the team members and
a risk management plan
is created for the
mitigation of the risk.
Jack J. Cheng 3006 Douglas
Dairy Road
Martinsville, VA
24112
Fri 11:00 Meetings, Emails
and
telecommunication
The requirement of the
project is analyzed and
a list of resources
allocated to the
development team is
stored for the
management of the
resources.

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PROJECT MANAGEMENT
1.2.4. Team Rules & Expectation
Previous experience- The project manager have the previous experience of development
of an information system and work as a team. The overall goal of the project is to develop the
project according to the needs of the customer and respond to the query of the user.
Team values- Team values is required to be set for the team members and they must
communicate following a communication plan and maintain a hierarchy for communication.
Code of ethics- Business rules is required to be set following the codes of ethics and the
team members is required to be given different standards for improvement of the workplace
environment.
Rules and Expectations- The business rules set for the development of the information
system should be maintaining the standards and rules and regulations for meeting the expectation
of the employees and development team.
1.2.5. Signatures
Name Date Signature
Amparo Anglade 31/08/2017 Amparo Anglade
Anabel Daivs 31/08/2017 Anabel Daivs
Haywood Firestine 31/08/2017 Haywood Firestine
Jack J. Cheng 31/08/2017 Jack J. Cheng

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Part 2:
Learning Cycles
Time Phase of the
Project
Scribe Organizer Mode of
communication
First Week Evaluation System Analyst System analyst Meetings, Emails
and telephone
calls
Second Week Collaboration Project manger Project manager Meetings, Video
Conferencing
and Email
Third week Designing Designer Project manager Meetings, Tele
conferencing and
Email
Fourth Week Establishment Development
Team
Project manager Meetings, Tele
conferencing and
Email

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PROJECT MANAGEMENT
Part 3:
Communication Plan
Who What Why When How
Amparo
Anglade
System analyst Communicate the
requirement of the
project
During the
starting
phase of the
project
Analyzes the
requirement and
makes a
research on the
available ticket
booking system
for the creation
of the project
plan document
Anabel Daivs Project manager Monitors the progress
of the activity and
Throughout
the
development
phase of the
project
Uses project
management
tool for creation
of project
schedule and
monitors the
progress of the
project
according to the
developed

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PROJECT MANAGEMENT
schedule
Haywood
Firestine
Risk Manager Analyzes the risk
associated with the
development of the
project
After
feasibility
study for the
project
development
Analyzes the
complexity of
the project and
lists the skills
and knowledge
of the project
team member
for analyzing
the risk
Jack J. Cheng Operational Manager Allocates the
resources required for
the development of
the project
After the
project is
conferment
and the
requirement
of the
project is
made clear
the
operational
manager
arranges the
resources
The
requirement of
the project is
deeply studied
for the
allocation of the
resources to the
team members
and
management of
the human
resources