University ICT Project: Digital Ticketing System of RALS

This project management assignment details the development of a digital ticketing system for Riverina Agriculture and Lifestyle (RALS). The project includes a team charter outlining roles (system analyst, project manager, and risk manager), responsibilities, communication plans, and team rules. The assignment covers learning cycles, a communication plan specifying who communicates what, why, when, and how. A reflection section discusses the importance of understanding project requirements, maintaining good communication, and the necessary skills for a project manager, including interpersonal, technical, and management abilities. The project aims to improve the efficiency of ticket sales and enhance the customer experience for RALS. The document also includes a bibliography citing relevant project management and ICT resources.

Running head: ICT PROJECT MANAGEMENT
ICT Project Management: Digital ticketing System of
RALS
[Name of Student]
[Name of University]

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ICT PROJECT MANAGEMENT
Table of Contents
Part 1:...................................................................................................................................2
1.1. Team Name/ Team/ Description...............................................................................2
1.2. Team Charter............................................................................................................3
1.2.1. Skills and Knowledge Inventory...........................................................................3
1.2.2. Roles and Responsibility.......................................................................................4
1.2.3. Team Communication...........................................................................................5
1.2.4. Team Rules & Expectation................................................................................6
1.2.5. Signatures..........................................................................................................7
Part 2:...................................................................................................................................8
Learning Cycles...............................................................................................................8
Part 3:...................................................................................................................................9
Communication Plan.......................................................................................................9
Part 4:.................................................................................................................................11
Reflection.......................................................................................................................11
Bibliography......................................................................................................................13

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ICT PROJECT MANAGEMENT
Part 1:
1.1. Team Name/ Team/ Description
Name of Project: “Riverina Agriculture and Lifestyle Digital Ticketing System”
Start Date 06/09/2017
Team Member Contact Details
Paige Atkin 46 Balonne Street
WAITUI NSW 2443
Phone
[phone]
Country code
61
Ben Paterson 84 McDowall Street
KIELS MOUNTAIN QLD 4559
Phone
[phone]
Country code
61
Samuel Eve 59 Rose Street

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ICT PROJECT MANAGEMENT
WARBURTON VIC 3799
Phone
[phone]
Country code
61
Overview of the Project:
The project is developed for RALS for selling ticket from an online platform and increase the
efficiency of the ticket selling process of the agriculture show.
Project Description: The task is to build up a data framework that would diminish the exertion
of the volunteers and acquire benefit for the business of RALS. An online ticket offering stage is
required to be made such that the association can offer the tickets of the way of life demonstrate
by means of web and show different offers to the client for drawing in them. The advancement of
the data framework would lessen the necessity of volunteers and help in quicker offering of the
tickets and achieve more number of client at once.
1.2. Team Charter
1.2.1. Skills and Knowledge Inventory
Name of Member Role in the project Skills and knowledge
Paige Atkin System analyst Have abundant specialized learning and can
work with the client for the plan of the

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ICT PROJECT MANAGEMENT
prerequisite. Can think coherently and great in
critical thinking condition.
Ben Paterson Project manager Have past involvement of task improvement
and can utilize diverse undertaking
administration apparatuses for planning and
asset administration. Can propel the colleague
and certainty to finish the undertaking in time.
Samuel Eve Risk Manager Is mindful and sets aside opportunity to
comprehend the present circumstance and
decide the hazard related with the improvement
of the framework and gives answer for
maintain a strategic distance from it.
1.2.2. Roles and Responsibility
Team Member
Name
Roles Responsibility
Paige Atkin System analyst  Is dependable to characterize the issue in the
framework by speaking with the customer.
 Is additionally in charge of the improvement of
an answer with the arrangement of option
ways.

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ICT PROJECT MANAGEMENT
Ben Paterson Project manager  Is in charge of checking the advance of work
 Planning and meaning of the extension, asset
arranging, advancement of the project spending
plan
Samuel Eve Risk Manager  Is in charge of distinguishing proof and
examination of money related effect and loss
of the association or the workers
 Is mindful to inspect the financially savvy open
doors for adjusting the maintenance
1.2.3. Team Communication
Team Member Location Meeting
Times
Ways of
communication
Information
Stored/Documented
Paige Atkin 46 Balonne Street
WAITUI NSW
2443
Wed 04:00 Email and
conference call
The necessity of the
undertaking is made
and passed on to the
project chief for fruitful
advancement of the
task and course of
action of the
colleagues.

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ICT PROJECT MANAGEMENT
Ben Paterson 84 McDowall
Street
KIELS
MOUNTAIN QLD
4559
Wed 08:00 Meetings, Video
Conferencing
and Email
Project administrator
speaks with the
colleagues for
investigating the
necessity of the
undertaking and
creation off the task
plan.
Samuel Eve 59 Rose Street
WARBURTON
VIC 3799
Thu 10:00 Email and
Meetings
The distinctive hazard
related with the
improvement of the
task are passed on to
the colleagues and a
hazard administration
design is made for the
relief of the hazard.
1.2.4. Team Rules & Expectation
Past experience-The task chief have the past experience of improvement of a data
framework and work as a group. The general objective of the task is to build up the project as
indicated by the necessities of the client and react to the question of the client.

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ICT PROJECT MANAGEMENT
Group esteems- Team esteems is required to be set for the colleagues and they should
impart following a correspondence design and keep up an order for correspondence. The team
members should be motivated by the project manager to increase the productivity and complete
the project on the proposed suration.
Code of morals- Business rules is required to be set after the codes of morals and the
colleagues is required to be given distinctive models for development of the working
environment condition.
Guidelines and Expectations-The business rules set for the improvement of the data
framework ought to be keeping up the measures and standards and directions for meeting the
desire of the workers and advancement group.
1.2.5. Signatures
Name Date Signature
Paige Atkin 06/09/2017 Paige Atkin
Ben Paterson 06/09/2017 Ben Paterson
Samuel Eve 06/09/2017 Samuel Eve

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Part 2:
Learning Cycles
Time Scribe Phase of the
Project
Mode of
communication
Organizer
First Week System Analyst Evaluation Gatherings,
Emails and
phone calls
System analyst
Second Week Project manger Collaboration Gatherings,
Video
Conferencing
and Email
Project manager
Third week Designer Designing Gatherings, Tele
conferencing and
Email
Project manager
Fourth Week Development
Team
Establishment Gatherings, Tele
conferencing and
Email
Project manager

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ICT PROJECT MANAGEMENT
Part 3:
Communication Plan
Who What Why When How
Paige Atkin System analyst Impart the necessity
of the undertaking
Amid the
beginning
period of the
project
Examines the
necessity and
makes an
examination on
the accessible
ticket booking
framework for
the making of
the project
design record
Ben Paterson Project manager Screens the advance
of the movement and
manages the activity
of the team member
fir successful
completion of the
project
All through
the
improvement
period of the
project
Utilizations
project
administration
device for
formation of
task calendar
and screens the
advance of the
undertaking as

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ICT PROJECT MANAGEMENT
indicated by the
created plan
Samuel Eve Risk Manager Investigates the
hazard related with
the advancement of
the task
After
achievability
think about
for the
project
advancement
Dissects the
unpredictability
of the
undertaking and
records the
abilities and
information of
the project
colleague for
breaking down
the hazard

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ICT PROJECT MANAGEMENT
Part 4:
Reflection
For finishing of the task effectively the necessity of the project is required to be
comprehend and the framework investigator is in charge of examination of the prerequisite. A
decent correspondence is required to be kept up with the examiner, hazard supervisor and the
project director for expanding proficiency of the task advancement process. The task director is
required to have great authority quality for the coordinated effort of the colleagues and inspire
them for taking a shot at the project effectively. A trust is required to be made between the
undertaking director and the colleague to depend on him and take an interest in the improvement
procedure.
The important aptitudes that the task chief ought to have for the advancement of the
project are as per the following:
Individual abilities- the project manager ought to have the capacity to inspire the general
population and work intimately with the colleague for completing the project on time. The team
members should have necessary skill and knowledge for develop the codes of the modules. The
modules are required to be tested for proper working and the errors are required to be resolved
immediately for improving the quality of thee project.
Specialized aptitudes- The project manager ought to have specialized about the diverse
programming dialects, programming application and system for manage the technical error
generated during the development of the project.
Administration ability- The project manager should have the capacity to utilize
distinctive project administration apparatuses for estimation of the action and the assets required

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ICT PROJECT MANAGEMENT
for the advancement of a task. The project manager should also have leadership quality to handle
the development team and communicate the requirement of the project.

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ICT PROJECT MANAGEMENT
Bibliography
Gaston, D., Peterson, J., Permann, C., Andrs, D., Slaughter, A., & Miller, J. (2014). Continuous
integration for concurrent computational framework and application development.
Journal of Open Research Software, 2(1).
Joseph, N., & Marnewick, C. (2014). Structured Equation Modeling for Determing ICT Project
Success Factors. Project Management Institute.
Kerzner, H. (2013). Project management: a systems approach to planning, scheduling, and
controlling. John Wiley & Sons.
Laudon, K. C., & Laudon, J. P. (2016). Management information system. Pearson Education
India.
Ng, P. K. (2015). Ticket Package Distribution System.
Patwardhan, A. (2016). Analysis of Software Delivery Process Shortcomings and Architectural
Pitfalls. arXiv preprint arXiv:1607.03748.
Wei, S., Yuan, J., Qiu, Y., Luan, X., Han, S., Zhou, W., & Xu, C. (2017). Exploring the potential
of open big data from ticketing websites to characterize travel patterns within the Chinese
high-speed rail system. PloS one, 12(6), e0178023.
Yamato, Y., Katsuragi, S., Nagao, S., & Miura, N. (2015). Software maintenance evaluation of
Agile software development method based on OpenStack. IEICE TRANSACTIONS on
Information and Systems, 98(7), 1377-1380.