This report offers a comprehensive analysis of Woolworths' business operations, focusing on its organizational structure, sales procedures, and the use of accounting software. It begins by examining the current organizational structure of Woolworths, identifying issues such as internal conflicts and lack of coordination among departments. The report then delves into the sales procedure and flowchart used by the company, as well as control problems and fraud systems. Part 2 of the report focuses on the development and adaptation of accounting software, specifically NetSuite, detailing its market size, leaders, and competitive advantages. Challenges and gaps in the accounting software packages are also discussed, along with recommendations for improvement. The report concludes with a summary of key findings and insights into Woolworths' business strategies and challenges.