IT Management Issues: Mainland Safari Tours

Running head: IT MANAGEMENT ISSUES
IT Management Issues: Mainland Safari Tours
Name of the Student
Name of the University
Author’s Note:

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IT MANAGEMENT ISSUES
Executive Summary
The main objective of this report is to know about Mainland Safari Tours, which is a
combination of Outback Safari Tours and Mainland Express. Since, Mainland
Express do not incur high costs and hence it becomes quite easy for the customers
to afford these services. Outback Safari Tours, on the contrary, provides various
kinds of multiday tour and services. This report has provided details regarding
services of Mainland Safari Tours for making them more advances and effective. A
significant increase within the respective existing business models or business
process is one of the most important reason for improvement of business operations.

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IT MANAGEMENT ISSUES
Table of Contents
1. Introduction...............................................................................................................3
2. Discussion................................................................................................................3
2.1 Critique for Every Management Decision for Case Study of Mainland Safari
Tours.........................................................................................................................3
2.2 Major Differences within Information Technology and Information System with
Two Technological Solutions....................................................................................4
2.3 Process of Technology majorly affecting Customer’s Choice, Brand Loyalty
and Continuous Patronages.....................................................................................6
3. Conclusion................................................................................................................8
4. Two Suitable Recommendations for Improvement of Services in Mainland Safari
Tours.............................................................................................................................9
References.................................................................................................................11

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IT MANAGEMENT ISSUES
1. Introduction
Mainland Express is a popular as well as low cost coach company, which is
responsible for providing some of the major and important services to clients.
Outback Safari Tour, on the other hand, a complete serviced coach company with
more than 20 offices is situated in Queensland, WA, New South Wales, NT and SA
(Schwalbe, 2015). The respective management of above mentioned two companies
has eventually undertaken the significant decision to conglomerate the two as one,
Mainland Safari Tours for enhancement of business efficiency majorly. The report
provides a proper discussion for the case scenario of Mainland Safari Tours. Some
of the major and the most important recommendations will be provided in this report.
2. Discussion
2.1 Critique for Every Management Decision for Case Study of Mainland Safari
Tours
Management of the two widespread coach businesses of Outback Safari Tour
as well as Mainland Express have undertaken the decisions of merging them to
eventually make Mainland Safari Tour as one so that maximum competitive
advantages are being gained by them (Bloom et al., 2014). The first decision of
management for Mainland Safari Tours is retaining of all previously existing
employees, coach, tour and destination. It is majorly referred to as both ethical and
moral in respect to work ethics since the employees would not have to find new job
locations and training of existing employees is much easier than new employees.
Additional expenses are also eradicated in an efficient manner. Due to
combination of latest advancements and traditional system, major changes would
take place in Mainland Safari Tours, hence allowing them to bring more efficacy. The