IT Management Issues: Solutions for Outback Safari Tours and Mainland Express

Running head: IT MANAGEMENT ISSUES
IT MANAGEMENT ISSUES
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IT MANAGEMENT ISSUES
Executive summary
The aim of the report is to provide the clear discussion of the management solution for the
companies Outback Safari Tours and the Mainland Express who are intending to merge the
businesses for providing the customers with best quality product at significantly lower rate.
The business case of both the companies is briefly stated in this report along with the
discussion of the management decisions. The extensive difference among the issues of the
information system and the information technology has been clearly stated in this report
along with the clear discussion of the methods by which these technologies affects the
customer choice, the continued patronage and the brand loyalty has been provided in this
report. The methods by which the information system and the information technology could
affect the proper working of the organisations and the methods by which the business could
gain the significant business value has been discussed within this report. lastly, this report
concludes with the appropriate conclusion for the report.

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IT MANAGEMENT ISSUES
Table of Contents
Introduction....................................................................................................................3
Discussion......................................................................................................................3
Issues of information systems....................................................................................4
Issues of the information technology.........................................................................6
Conclusion......................................................................................................................7
References......................................................................................................................9

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IT MANAGEMENT ISSUES
Introduction
This report aims to discuss the aspects of the merger among the two businesses that
are significantly intending to modify the business process and then provide the improved
services to the customers. The business case of both the companies is briefly stated in this
report along with the discussion of the management decisions. The extensive difference
among the issues of the information system and the information technology has been clearly
stated in this report along with the clear discussion of the methods by which these
technologies affects the customer choice, the continued patronage and the brand loyalty has
been provided in this report. The methods by which the information system and the
information technology could affect the proper working of the organisations and the methods
by which the business could gain the significant business value has been discussed within this
report. lastly, this report concludes with the appropriate conclusion for the report
The outback safari tours is the complete service coach company with over 25 offices
that is located in the various sectors of the country and the business is executed by them. It
provides the enhanced variety of the multi-days tours, the excellent services and the fleet of
the new coaches and the Mainland Express provides the cost cutting hospitality services with
over 10 offices in the various sectors of the country. The major strength of the company is the
low priced fares and the on time service. It solely focussed in the city to city routes with the
minimal stops along with no overnight accommodation. The strength of this business is the
enhanced booking system that helps the customers to work with the enhanced ease.
Discussion
As the business is intending to modify the business process and merge with the
modern technologies and the information systems for the simplification of the processes of
the organisaiton, the organisations could implement the information system and the