Working in Partnership in Health and Social Care

This report discusses the philosophies, models, and outcomes of working in partnership in health and social care. It explores the failures that occurred in a residential setting and evaluates partnership relationships within the sector. The report also analyzes the impact of current legislation and organizational practices on partnership working, and examines the potential barriers and strategies to improve outcomes. The benefits of partnership working for service users, professionals, and organizations are evaluated.

WORKING
IN PARTNERSHIP

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
1.1 Philosophies of working in partnership in health and social care in relation to
identifying the failures that occurred in a residential setting.......................................................3
1.2 Evaluating partnership relationships within health and social care services....................4
TASK 2............................................................................................................................................5
2.1 Analyse models of partnership working across the health and social care sector.................5
2.2 Current legislation and organisational practices and policies for partnership working in
health and social care...................................................................................................................6
2.3 Differences in working practices and policies affect collaborative working.........................7
TASK 3............................................................................................................................................8
3.1 Evaluating the possible outcomes of partnership working for service users, professionals
and organisations.........................................................................................................................8
3.2 Analyzing the potential barriers to partnership working in health and social care services..9
3.3 Devising strategies to improve outcomes for partnership working in health and social care
services......................................................................................................................................10
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
Health care sector is considered as the most important aspect through which all individual
or general community is provided good quality of services to manage their life in a most
effective effectively. However, users need to integrated approach for accessing services. Owing
to this, working in partnership is the most important aspect whereby health care sector can be
connected to each other in order to deliver good quality of services. Present report is based on
case scenario of nursing home of London which applies several philosophies of health care. In
addition to this, partnership relationship and models are explained to understand the working of
health care sector effectively. In addition to this, potential barriers to partnership working in
health and social care services are also explained. Moreover, strategies to improve outcome of
partnership in context of health care sector has also been explained.
TASK 1
1.1 Philosophies of working in partnership in health and social care in relation to identifying the
failures that occurred in a residential setting
There is several kinds of partnership philosophies in health and social care sector which must
be considered in order to ensure success. It consists of interdependence, power sharing,
autonomy and respect as well as making informed choice which are explained as follows.
However, non-compliance of below mentioned philosophies cause failure to cater the need of
users and affect the performance of nursing care home of London.
 Empowerment-Empowerment of each other is considered as the important aspect through
which partnership is promoted in the field of health and social care (Keane, Bellamy and
Gott, 2015). On a critical note, without adequate cooperation and coordination businesses
cannot support each other and they fail to perform their operation with integration.
However, empowerment tends to increase the ability of corporations which are working
in the partnership to accomplish the set aim and objectives effectively. Interdependence-The health care organization such as diagnostic centre, operation
department and care home might remain dependent on each other in term of economic,
financial and social support (Petch, Cook and Miller, 2013). Here, it becomes important
to share the resources and support each other to work in the direction of growth and

success. Furthermore, social care institution provides support charity organization in
order to offer food for older people. In addition to this, great caution should be taken as
negative or positive impact both will have on several parties due to the concept of
partnership. For example, an association of psychologists and rehabilitation work with
greater coordination along with focus on their own services offering. For example,
rehabilitation centre will keep on offering its services even with the absence of
psychologists (Clarke and et. al., 2014). Mutual respect between concerned parties-Being an important sector in the country
nursing care home of London should work with mutual respect between all the concerned
parties. This proves to be effective to form the strong inter-organizational relationship
among all partners and promote the better relationship among all of them. Furthermore, it
is made possible with the help of effective collaboration to meet their obligation towards
all stakeholders (Yamashita, Nitta and Suda, 2014). Making informed choices-The informed choices are taken in the health care sector in
order to ensure to effective operation. For example nursing care home of London work
with pharmaceutical products organization to ensure that medicines are availed timely in
order to meet the specific requirement of customers.
1.2 Evaluating partnership relationships within health and social care services
The role of partnership is health care organization is significant whereby corporation can
effective promote the service quality by meeting the requirement of all related parties in an
effectual manner. For example, some of the health care organization works in the partnership
with nursing care home of London where it becomes crucial to provide the right kind of services
to elderly people who are suffering from specific health issues such as mental disabilities etc. In
this respect effective partnership in both kind of corporation can prove to be significant for
service users (L'Espérance, Bertrand and Perreault, 2016). On a critical note, poor coordination
an relationship among both health care organization and nursing care home, all work get
hampered and in turn business cannot work with integration. It reflects that appropriate
relationship among partnership business is very important whereby people with disabilities can
get right kind of services on right time. On the other hand, there should be clarity of roles and
responsibilities among personnel who are working with the organization entered into partnership.
It can be critically evaluated that, less clarity leads to create conflict among employees in turn

direct impact can be seen on quality of services and poor management of the nursing care home
of London.
Owing to this, relationship can be improved with the help of appropriate employee
management and supporting the care home to work with in the direction of growth and success.
Moreover, better control over the operational activities and effective management facilitates to
improve the relationship and support all other partners to cater the requirement of users and
determine the success of nursing home in London (Cameron, Lart, Bostock and Coomber, 2014).
Moreover, in the presence care quality commission at the nursing home, appropriate policies
related to services care will be introduced through which issues regarding the same can be
resolved for betterment of all related parties. Thus, appropriate collaboration and cooperation
make it possible to improve the relationship between partnerships of health care setting.
Moreover, cultural issues can be resolved through assigning appropriate level of management so
they can find the difficulties taking place between the workforces and can be settled down as
soon as possible. Thus, general objectives of the nursing home and other connected health care
setting us important for better relationship.
TASK 2
2.1 Analyse models of partnership working across the health and social care sector
There are different models of partnership working across health and social care sector so
as to promote the partnership and supporting corporation to enhance in an effectual manner. It
includes several aspects such as networking, joint funding, formal or informal partnership. Along
with that, informal partnership and multi-agency working is also included into the model of
partnership working which provides varied choice for the nursing care home of London. These
are explained as follows-
 Formal & informal partnership-The first one is of formal partnerships under which two
or more than two health care setting sign a particular agreement to work together in the
form of partnership (White, Cornish and Kerr, 2015). However, the control and
management is shared between higher personnel of both companies and accordingly
nursing care home can extend its range of services for determine the higher level of
satisfaction among all service users. On the other hand, information partnership take
place for the ease of different parties under which management and control are not share

and neither the agreement take place publically. For example, nursing care home of
London can work with partnership of health care setting to offer services for elderly
people.
 Joint funding- Under this model of partnership nursing care home of London and other
related partners are funded from source as a joint funding. For instance, fund is provided
through National Health Service for betterment of other related parties. This proves to be
effective for corporation to work with the integration on the basis of common objectives
and wellbeing of all other parties in an effectual manner (Abendstern and et. al., 2017).
At this juncture, operation of business is focused along with their common objectives.
However, they work in the form of effective partnership due to availability of proper
financial resources.
 Networking- In this model varied health care organization remains connected with
respective to operations and requirement of users. For example, nursing care home of
London contact to diagnose sector for assessing the report of patients and then
accordingly provide the remaining treatment (Timor‐Shlevin and Krumer‐Nevo, 2015).
Here, control and management as well as funding is not focused as network place
important role for the purpose of operation patients in a relatively less time and securing
their right in an effectual manner.
2.2 Current legislation and organisational practices and policies for partnership working in health
and social care
The regulatory framework of country plays important role to cater requirement of general
community and enable them to access good quality of health services offered by health care
setting of a nation. At this juncture, regulatory framework of the nation is considered by the
nursing care home of London for performing all the operation activities accordingly and meets
the expectations of all related stakeholders. For this purpose, organizational practices and
policies as well as current legislation are explained as follows (Sirdifield and et. al., 2016). The
Health and social care act 2012 is considered as the significant aspect behind partnership in
working as it lays down the basic guidelines for the health care setting and support all
communities to follow by the same. Furthermore, different kind of agencies and boards are
established by Health and social care act 2012 so that partnership in the field of health and social
care can work effectively. For this purpose, clinical commissioning group and Care Quality

Commission are also established whereby it becomes easy to accomplish all related activities and
ensure to accomplish the related task in an effectual manner. Moreover, care quality commission
plays significant role by setting the quality related standards and providing the equal right for all
related parties to access the health care services effectively. This is also effective for promoting
the partnership because general community can easily get the services in case health care sector
is integrated in an appropriate manner (Memon and Kinder, 2016). Thus, by focusing upon
specific regulation, it becomes easy for the business or nursing care home of London to complete
all the related activities appropriately. Not only but the care quality commission also conduct
timely audit to assess that whether the services are being offered timely or accordingly to
standard set or not. Moreover, parameters related to infection rates, service quality and mistakes
as well as effectives in the rendered are services also considered for the judgment. In addition to
this, Care standard act 2000 monitor the overall health and social care of the nation with the help
of establishing the standard for working in services provision. This proves to b effective to assess
the performance of health care sector like nursing care home of London effectively and promote
the partnership in the same in order to cater the requirement of general community.
2.3 Differences in working practices and policies affect collaborative working
The health and social care partnership organization are pertains the different types of
differences in term of type of the organization, practices and policies of the same etc. Such kind
of different has direct impact on the partnership work and in turn its direct impact can be seen on
the partnership or collaborative working of the engaged firms. The first different related to type
of organization which represents that in case business is governed by government then it entire
function will be different from the one privately owned (Fielding, 2015). However, different
types of organization such as third sector, specialist organization and providers as well as
government are included which work in the form of partnership. For example, all these care
setting might follow the different pattern related to admission of the patients and record keeping
as well as other related administration procedure.
At the same time, pattern to manage the basic operation also vary from organization to
organization. Moreover, it might be possible that nursing care home of London have different
funding scheme from the mental care setting. Also, significant difference can be observed in
term of seasons of funding. In this manner, various kinds of differences are found in the

partnering organization and accordingly it affects their collaborative working to a great extent.
However, such kind of variation affects their performance and creates conflict among personnel
which in turn delivery of appropriate services get affected. Not only has this but the variation in
the policies and practices tended to discourage the collaborative working or partnership among
health care organization (Keane, Bellamy and Gott, 2015). In addition to this, policies and
practices regarding the recruitment of personnel, employee management method etc would be
different which clashes the working of all engaged firm. Apart from this, in case of organization
like voluntary one language related issues and barriers do affect the performance of the business
to a great extent. This does not allow business to take the informed choices and respect for each
other. In turn conflict related situations are faced and they cannot work with the integration.
Therefore, collaborative working is affected due to such kind of differences which must be
resolved before entering into partnership relationship.
TASK 3
3.1 Evaluating the possible outcomes of partnership working for service users, professionals and
organisations
There are several benefits of using partnership working for different parties such as
service users, professional and organization. However, it can be positive or negative for business
and accordingly benefit can be ensured for all related parties. The core benefit of working in
partnership is related to increasing the efficiency that how quickly services are being rendered in
accordance with requirement of the users. For example, nursing care home work with London
work with health care organization then users can effectively access good quality of services so
as to ensure their own effectiveness in an effectual manner (Petch, Cook and Miller, 2013).
However, it is made possible by treating the patients in offering appropriate kind of services. In
this manner, elderly people also get standard quality of services effectively and cater their
requirement in an effectual manner. Therefore, services users update themselves by getting and
higher quality services. Furthermore, need of professionals is fulfilled with the help of
association of health care organization together and working in the direction of effectiveness of
services users. Moreover, professionals get exposure to higher quality technologies and services
through which they get good knowledge and apply the same in order to ensure wellbeing of
general community. In addition to this, additional cost is reduced by the using sharing working

and supporting all related stakeholders so as to accomplish long as well as short term objectives.
Apart from this, health care professionals of the corporation working under partnership arrange
for the training and development so as to enhance their skills and knowledge and apply the same
for extracting valid outcome (Clarke and et. al., 2014). On a critical note, miscommunication
between involvement parties is considered as the crucial barriers through which services users
might get affected. Similarly, huge cost of management and administration affect the operational
activities of the business. Thus, nursing care home of London need to focus on the mentioned
aspect and accordingly determine the successful partnership.
3.2 Analyzing the potential barriers to partnership working in health and social care services
Working in partnership in context of health and social care services is the key strength for
the nation as it aids to support the general community. At this juncture, professional boundaries
of work in all related corporation tend to affect the partnering businesses. It is because the
process of controlling and management become typical as organization need to focus on
integration of personnel and combine them to follow the standard procedures and practices.
Moreover, another barrier of working in partnership is related to cultural barriers whereby
employees cannot cope up with the changing scenario and accordingly they face issues in
contacting or establishing the relationship with other partners (Yamashita, Nitta and Suda, 2014).
Furthermore, conflicting policies related to recruitment of personnel and providing
training among them has direct impact on the organization performance. It is because personnel
or services providers get confused and faced issues in managing the related activities to a great
extent. It is obvious that two organizations working separately have distinct policies and
procedures to manage the work whereby it might be possible that partnership does not work in a
right manner. Here, it becomes important to shed light on the differences existing among the
organizational policies regarding the management and operation or service delivery so as to
determine the successful partnership of nursing care home of London (Cameron, Lart, Bostoc
and Coomber, 2014).
Moreover, different values, assumption and belief of each health care sector affect the
nursing care home partnership. Owing to this, it is important to follow the standard practices and
remove the potential barriers. In addition to this, attitude problem of the management and
employees is another negative outcome of the partnership which in turn appropriate service

quality is not maintained and firm has to suffer from huge loss. Hence, issues related to funding,
management and policies are major which affect the procedure of working in the partnership to a
great extent and services users do not get the right kind of services on time.
3.3 Devising strategies to improve outcomes for partnership working in health and social care
services
There are different ways to strengthen the partnership working in health and social care
services. The first one is about the setting the standard communication system in order to ensure
clarity between staff, management and services users. For this purpose, appropriate aspects such
as service user registration system can be implemented in order to share the files and keeping
record related to particular patient. This would be effective for all firms to access the information
related to patients and provide the services accordingly (Cameron, Lart, Bostock and Coomber,
2014). At this juncture, e-mail and daily meeting should be there in the health care setting so that
employees can come to know about the working of each other and do manage the other related
activities as per the common set procedures or practices. Furthermore, communication system
between services providers and users should be strengthening whereby it becomes easy to have
easy contacts among all the parties. Moreover, coordination should be established by discussing
the issues which are being faced by the patients and management. In this manner, company or
nursing home can cater the specific requirement of elderly people or those who are not able to
take their decision at their own (Clarke and et. al., 2014). Moreover, informed choices must be
made through meetings and appropriate mode of communication. This would be effective to
resolving the conflicts before the partnership start within the businesses. In this manner,
appropriate communication strategies prove to be effective to develop better understanding
among the parties and support them to work with the integration and better level of coordination.
The goals procedure should also be accomplishing effectively with join concern of
engaged parties and promoting the participation of each one. This leads to determine the
efficiency and better service quality whereby health and social care organization can coordinate
with each other so as to improve the service delivery and quality as whole. Moreover,
employee’s participation in the decision making procedure should be supported so as to include
their valid idea for improving the procedure of service delivery. Apart from this, cultural
diversity is also the important aspect through which nursing care home of London can

appropriately focus on the value and belief of each personnel and determine thir equal contrition
towards the success of the care home (Abendstern and et. al., 2017).
CONCLUSION
The aforementioned report concludes that partnership working tend to provide better
quality of services to general community due to combination of several kind of expertise and
services. It tends to bring improvement in the living standard of people along with modification
of health care sector. It can also be concluded that different regulatory procedure and working
style tend to affect their collaborative working and companies face issue in setting the
appropriate kind of coordination. In addition to this, poor management and control related aspect
affect the successful partnering relationship of health and social care setting. Moreover, formal
and joint funding is the appropriate model of the partnership whereby all related parties can get
benefits.

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