Leadership and Management in a Service Industry

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Added on  2022/11/24

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AI Summary
This report discusses the importance of leadership in effective management and explores different classical management theories in a service industry. It also examines the role of leaders and different leadership styles. Additionally, it analyzes the internal and external factors that influence management styles and discusses the current hard and soft skills required for effective management and leadership. The case study is based on Za Za Bazaar, a restaurant business in the UK.

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