Team Dynamics and Technology Impact on Team Work at Asda
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This study focuses on team dynamics and how Asda manages team work in the contemporary scenario. The impact of technology on team work is also discussed. Tuckman theory of team building is also stated in the research study along with the types and purpose of team at Asda.
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Section 2 Organisational Behavior
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Introduction The present study has been emphasizing on team dynamics and how Asda manages team work in the contemporary scenario. Along with this, the impact of technology on team work is also discussed. Tuckman theory of team building is also stated in the research study along with the types and purpose of team at Asda. Several factors also mentioned that aids Asda to develop teams in the business entity.
MAIN BODY 4.1 How groups are formed ï‚´Group is an association of people who works together for a particular goal and process and chiefly groups are formed for informal ways. ï‚´Hence,agroupcanbedefinedasseveralindividualwhocome togetherforspecificpurposeandgroupdynamicsreferstothe attitudinal and behavioral attributes of a group (Baligh, 2006). ï‚´Group dynamics is concerned with ways on the basis of which groups are formed and they perform different activities and functions.
Contd. TeamsareformedforspecificpurposesatAsdaand accordingtogroupformation,peopleareintegratedin different teams. Team roles and responsibilities are different and Asda has beenemphasizingonTuckman'smodelforteam development.Thewayofdevelopingteamshasbeen mentioned in next section of the research (Ahmad, 2009). Asda emphasizes on team building aspects so that all the employeescancomprehendtheirrolesand responsibilities towards the team work.
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Contd.. All the participants working in the team are committed to their roles and responsibilities and this helps them to manage all their duties in adequate way (Griffin and Moorhead, 2009). At Asda, there are multi- disciplinary teams where in each and every member plays different roles so that organisational success ratio can be encouraged. This also develops the level of employee loyalty and as a result, management is able to retain the potential employees (Daft, 2009).
Contd. ï‚´At Asda, group formation are very common organisational entity and thestudyofgroupis animportant areaofstudyin organisational behavior. ï‚´Groups are formed on the basis of Tuckman theory where in people are informed about the ways they need to be in a team (Hassell, Zhao and Maguire, 2013). ï‚´Asda follows a particular process of forming teams in the organization and this also allows the business to share common goals and things in adequate manner.
Team formation ï‚´Forming: This stage is usually characterized by some confusion and uncertaintyandherethemajorgoalsofthegrouphavenotbeen established. The nature of the task or leadership of the group has not beendetermined(Baligh,2006).Atthisstage,memberslearnthe purpose of the group as well as the rules to be followed. ï‚´Storming: In this stage, the group is likely to see the highest level of disagreement and conflict. Members often challenge to group goals and struggle for power. The group members of Asda can acquire a positive experience and they can also achieve cohesiveness through resolution.
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Contd. ï‚´Norming: This stage is characterized by the recognition of individual difference and shared expectations. Responsibilities are divided among thegroupmembersandthegroupalsodecidesthewaysthrough which progress can be evaluated. ï‚´Performing: At this stage, people are matured enough and they attain a feeling of cohesiveness and during this stage of development, people acceptoneanotherandconflictsarealsoresolvedthroughgroup discussion (Ahmad, 2009). ï‚´Adjourning:Notallgroupsexperiencethisstageofdevelopment because the group chiefly wind up after performing the basic tasks and responsibilities.
Nature of groups ï‚´Group dynamics as related to development concerns not only why groups form but also how. Groups can be either formal or informal. ï‚´The main purpose of group formation at Asda is to delegate duties and responsibilities adequately in all the teams so that all the projects can be completed properly. ï‚´People behave differently when they work as a group; however they have to reach towards a common goal and purpose (Daft, 2009). ï‚´Several times, conflicts arises in a team due to difference of opinion and that also affects overall business prosperity.
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Group behavior within organizations ï‚´People at Asda are integrated in different teams and groups and they perform all their job roles in adequate manner. ï‚´Peoplewhoworkinteambehavesformallywhenitcomesto accomplishment of organisational aims and objectives; however the organization also allows them to behave informally when it is in the team. ï‚´The business organizes different events and interactive sessions so that groups can interact in positive way.
4.2Discussfactorsthatpromotes development of effective team work ï‚´Proper employee engagement: Asda's employees are engaged in allorganisationalprocessesandthisisthereason,theywork adequately in a team. ï‚´Availabilityofcomplexprojects:Asdaworksonmanycomplex projects; therefore this is the reason people are split into teams. This also enhances the ways of managing all the tasks. ï‚´Properinteractionamongallthedepartments:Allthe departmentsatAsdahavebeenproperlycommunicatingand interacting with each other on frequent basis. People are having proper interaction among all the departments which helps them to manage the flow of information from one sphere to another in adequate way (Griffinand Moorhead, 2009). ï‚´Proper delegation of roles and responsibilities: The leader has been delegating all the roles and responsibilities in adequate manner
Contd.. Group norms are such aspects that should be followed in each and every team and that are essential for Asda as well because that aids in managing every dimension of team management. Group decision making process exists at Asda where in all the people in the groups are integrated into organisational processes (Baligh, 2006). Diversified people are involved in the team so that work can be managed in adequate way and this can also augment the value of diversity and equality (Hassell, Zhao and Maguire,2013).
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Factors that impede effective teamwork in the organization ï‚´Improper coordination among the team: Improper coordination in theteamofAsdanotonlyaffectsteamworkbutalsoitcreates difference among people. People do have cultural differences and such aspects leads to conflicts and issues. ï‚´Impropercommunication:Whenpeopledonotcommunicate properly in the team, the work gets hampered and it also affects team bond. ï‚´Culturaldifference: Apparently, when people come from different religions and culture; they faces issues in managing team work and this chiefly happens due to lack of support.
Factors that impede effective teamwork in the organization ï‚´Improper coordination among the team: Improper coordination in the team not only affects team work but also it creates difference among people. People do have cultural differences and such aspects leads to conflicts and issues. ï‚´Impropercommunication:Whenpeopledonotcommunicate properly in the team, the work gets hampered and it also affects team bond. ï‚´Culturaldifference: Apparently, when people come from different religions and culture; they faces issues in managing team work and this chiefly happens due to lack of support (Mayfield and Taber, 2010).
4.3 Evaluate the impact of technology on team functioning at Asda ï‚´The use of new technologies can improve as well as it can hinder the performance of team members at Asda. ï‚´As technology changes, team members of Asda must have to update and maintain their knowledge in order to function effectively. ï‚´With the increasing use of technology at Asda, people are allowed with differenttoolsanddevicessoastomanagetheirworkprocesses. Furthertheyarealsoaugmentingtheircapabilitywhilemanaging technical aspects. ï‚´However,extremeuseoftechnologycouldhampertheanalytical thinkingofteammembersandtheyaregettingdependenton technological aspects (Daft, 2009).
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D3 Technology can improve existing communication process of Asda because the entity has different tools to transmit information from one place to another. The use of technology can also help the business to implement wide range of changes in the teams. Networking capability of the business can also be encouraged through the same. With the help of technology, global and cross cultural teams can be build and this can also integrate different poeple in a team from diversified background.
Conclusion From the presentation it was concluded that, organization can achieve its goals and objectives on the basis of team work. But this can be achieved only when management emphasis on development of employee skills, roles and responsibilities.Inadditiontothisfocusingon technologicaldevelopmentinthebusinesswillalso enhances the effectiveness of Asda.
References Ahmad,K.,2009.Leadershipandworkmotivationfromthecrossculturalperspective. International Journal of Commerce and Management. 19(1). pp.72 – 84. Baligh, H. H., 2006. Organization Structure. Springer. Castro, B. C., Armario, M. E. and Ruiz, M. D., 2004. The influence of employee organisational citizenshipbehavioroncustomerloyalty.InternationalJournalofServiceIndustry Management.15(1). pp.27 – 53. Daft, 2009.Organization Theory and Design, 10th Ed. Cengage Learning. Griffin, R.W. and Moorhead, G., 2009.Organization Behavior, 9th Ed. Cengage Learning. Hassell,D.K.,Zhao,S.J.andMaguire,R.E.,2013.Structuralarrangementsinlarge municipal police organizations: revisiting Wilson’s theory of local political culture. Policing: AnInternational Journal of Police Strategies & Management.26(2). pp.231 – 250. Mayfield, O. C. and Taber, D. T., 2010. A prosocial self-concept approach to understanding organisational citizenship behavior. Journal of Managerial Psychology. 25(7). pp.741 – 763.