5631 OB

Groups are:
To organize and manage the actions and tasks.
To give motivation and guidance to new employees that comes in Hilton.
To work together on common project to handle consumer's query.
To attain common goal with respect to vision, mission and objectives of Hilton.
Group's Nature:
Formal groups are designed in structured way and developed by an organization to
perform its organizational work.
Informal groups are made up of two or more employees to fulfil the social needs on
their personal grounds.
Group's Behaviour:
Coordination
Communication
Leadership

Factors to promote development of effective teamwork:
Focusing on Goals: In Hilton a team is organized to achieve the
common goal. So, it is important to spelled out the common goal to all
members.
Team building exercises: These exercises can be used to improve the
team performance such as creativity, communication and problem
solving.
Compensation: Team members will work well if their work and efforts
will be compensated fairly then they will work more hard.
Communication: Team can become more effective with the help of
open and clear communication with respect to targets, timelines and
responsibilities