ERP Implementation Failure at Comp Group

ERP implementation failure at Comp Group
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Table of Contents
Introduction...............................................................................................................................................3
First: Purpose and scope of ERP..............................................................................................................4
Second: Evaluation of the implementation approach.............................................................................4
Third: Analysis of change management...................................................................................................5
Conclusion..................................................................................................................................................6
References..................................................................................................................................................7

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Introduction
The enterprise resource planning (ERP) is considered a useful tool that businesses are switching to in
order to create strong capabilities, make better decisions, enhance their performance and achieve a
competitive advantage. Therefore the IT re-engineering processes are incorporated to fulfill the goal of
dramatic improvement in their business processes (Al-Mashari & Al-Mudimigh 2003).
The problem of Comp Group is represented in the failure of SAP R/3 implementation despite the
reengineering efforts. Comp Group is a network of 4 companies that faced strong changes in its business
that required revamping its IT infrastructure. Comp realized the necessity of adopting a flexible
application system to create an effective supply chain and enable more responsive actions to customer
needs. Therefore the management decision was to implement a new enterprise-wide information system
(EIS), with a re-engineering effort based on the leading consultant company (ConsCo) advice. The EIS is
likely to simplify the information flow across the organization departments and support timely access to
information (Al-Mashari & Al-Mudimigh 2003). The following section investigates Comb Group
purpose and scope of ERP, evaluation of the implementation approach and analysis of change
management.