Technical Assistance to Government Agents

Running head: APPLE INC.
Apple Inc.
Name of the student:
Name of the university:
Authors note:

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Table of Contents
Introduction....................................................................................................................................2
Company Overview.......................................................................................................................3
Problem Statement........................................................................................................................3
Problem Analysis...........................................................................................................................4
Problem Recommendation............................................................................................................5
Indications......................................................................................................................................8
Conclusion......................................................................................................................................9
References.....................................................................................................................................11

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Introduction
The study of human behavior in an organizational setting is called organizational
behavior. This can be termed as the interface between the organization and human behavior. The
main aim of organizational behavior is that it needs to revitalize the organizational theory,
thereby developing a good conceptualization of organizational life (Hashim & Wok, 2014).
Organizational behavior is very important as it provides insight into the company on how the
employees should behave as well as perform in the organization (McShane et al. 2018).
Organizational behavior is very much helpful in tracing the motivational factor in the employees,
which will, in turn, increase the performance of the employee in the organization. An increase in
productivity of the organization will help the organization to develop a strong and trustable bond
in the organization. The chose company for this report is Apple Inc., this one of the largest
American multinational companies. Though it is one of the reputed company; however, there are
organizational issues in the organization which will be addressed in the paper. The paper will
focus on a detail discussion about the organizational behavior issues in the company and will try
to find out the solutions which can be applied in order to trace the issue. The following section of
the paper will give a brief overview of the multinational company. The paper will be followed by
a problem statement. The problem statement will be followed by an elaboration of the problem
issues and the report will also provide a solution to that problem. Finally, the paper will write
some of the performance indicators. Apple has several issues of organizational behavior which
includes poor working condition, high work pressure, employing child labor, decimation on the
basis of caste and gender, there are also instances of improper behavior towards their employees.

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Company Overview
Apple is a multinational company which has its headquarter in California. Founded by
Steve Jobs, Ronald Wayne, and Steve Wozniak in 1976, the company is one of the largest
players in the technology industry. The company majorly deals with the manufacture and selling
of consumer electronics in the market (Hotelling et al. 2014) As of October 2018, Apple is
termed as the second-largest manufacturer of the phone. In the year 2018, Apple becomes one of
the first companies in history to achieve a trillion-dollar market capitalization. The iPhone of the
company is termed as the golden goose of the company as it has generated nearly ten billion
profits for the company (Khan, Alam & Alam,2015). The second-largest IT company, in terms of
revenue, is Apple Inc. The cire vision of the company is that it provides a customer as well as
user-friendly technology ar low price. However, the pricing factor is a debate; issue. The mission
of the company is to provide the best computing experiences to all the sectors of the population.
In indeed, the rating of an employee is 4.2, and in glassdoor, the review is 4.8.
Problem Statement
The company is accused of making its workers work in harsh working conditions inside the
plants of the apple. There were also reports of forty-nine men, and women were poisoned in the
company. In the I pad factory, there were several people who were injured. Several students, as
well as minority people, were used by Apple Inc. in their factories (Latif et al. 2014). Apple was
also accused of gender and racial bias in the hiring program. The employee of Apple has also
said that the environment of Apple is toxic, and they feel unsafe working in the organization.

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Problem Analysis
It has been observed that the workers of the apple organization have been mistreated in
the organization. It is observed the apple supplier in china have intentionally mistreated the labor
and successively falsified the report of the misstatement. It is said that in order to save money,
the factory did not provide any ventilation for the cleaning process, and therefore, the workers
developed a neurological problem, and there is the loss of the motor function (Turakhia et al.
2019). It is being said the employees are working overtime in the factories of apple; thereby,
most people are injured or getting killed due to the work stress in apple (Arocha, 2017).
It is being said that the Pegatron working factory of china hired under-aged children. The
10,000 employees who were aged between 16 and 20 used to work in the crowded production
rooms, thereby performing the same task that of the adult (Giordano et al.2015). The students
were hired in the Shenzhen assembly of the apple, and the students were forced to work in the
environment. There is also incidence which reported that an employee was humiliated and beaten
by the superiors, thereby making him commit suicide in the organization.
Though Apple is hiring a greater number of employees from Asian, black, and Latino
workers over the past years; however in the organization, there are racial as well as gender bias
in the workforce of the company (Mogensen, 2018). Globally the workforce of the apple as of
2017 is 68% male and 32% of females. In the United States of America, there are nearly 50% of
the workforce who are white. It may not be intentional; however, the gender and the racial bias
of apple is clearly evident (Kaur, 2016).
Several issues are also accounted for from the testimonies shared by the company.
Several complain are launched which speak about the 'toxic environment' of the Apple. The

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employees, as well as the co-workers, are accused of cracking rape jokes in the organization.
One of the employees whose name is Danielle reported that this issue was reported to the higher
authority. However, her complaint was not noted by the higher authority, and it was completely
ignored on the part (Engel, Lyons & Pannese, 2017). She claims that this type of jokes and
bullying is common in the environment. The female employees, as a result, unsafe due to the
situation. Not only this type of misconduct was restricted to males, but this type of bad behavior
was also channeled t the male counterpart as well. There is also an account fro of the employee
who stated that they experienced a hostile environment.
There is also an account of the employees, which stated that the employees experienced a
higher degree pf misconduct in the workplace, which has actually had an adverse impact on their
mental health. This has resulted in employees facing other issues, which include depression,
insomnia, and other things (Anthony, 2014). This type of problem has actually gained attention
in the media resulting in the generation of a negative image about the company in the minds of
the company.
Problem Recommendation
1. Apple, as a brand, should provide good working conditions for the employees and
laborers. They should try to create an environment that is suitable for the workers to
work on. The government rules, as well as the asoociation rules which is set aginst
the industry guidelines, should be followed (Potapchuk, 2016). The people who are
working in the factory should work in that way that their safety is maintained in the
organization. This would require proper training on the part of the organisation
provided to their employees. A proper plan should be formulated for marinating the

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health and security of the employees. A proper inspection team should be hired in
order to gain a proper understanding of the safety and security of the organization. In
addition to this, proper communication should be set up, and there should be a proper
team in order to investigate the accidents. Records should also be maintained by the
companies which provide all the areas of the first aid treatment, training activities as
well as the inspection of the accidents that are happening in the company (Clarke &
Boersma, 2017). This information will help the company to identify the trends as well
as to evaluate the unsafe condition and run the work procedures safely. Proper
infrastructure should be provided to the organization.
2. As it is evident in the case of Apple that there is a working pressure that has made the
working of the employees very though. There is an extreme work pressure which has
resulted in the neurological breakdown of the employees. This can be easily curbed
by following certain standards on the part of the organization. It was firstly creating a
friendly environment in the working environment, which would make the office more
appealing and friendly (Steinwart & Ziegler, 2014). This would also create a pleasant
atmosphere at work. Motivating employees is very much needed. The
acknowledgment of the employee should be acknowledged. Rewarding employees is
one of the best sources of motivation. Giving simple incentives or just a token of
appreciation really makes things simple (Christina et al. 2014). Positive
communication is the key every one communicates, thus ensuring transparency in the
environment. Setting up a councilor in the organization would also do the trick.
3. The issue of child labor should be effectively deal with apple. Though it is not
possible to look into the supply chain, it can surely follow the footstep of their

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competitor Samsung. Samsung follows a "zero-tolerance policy on child labor." they
should view it is a consistency company value and work likewise. Strict company
guidelines, as well as punishment policy, should be incorporated in order to ensure
the children's rights and avoiding children in the workforce. This will not only benefit
the company to support a noble cause, but it will also bring the company in a positive
light and enhance the reputation of the company.
4. In order to diversify the hiring process, apple has already taken certain steps;
however, it should incorporate more steps in their policies to make a uniform system
of hiring. It is very important for a company to understand cultural nuances and
respect and make laws accordingly so that every religion is respected in the company
(Heracleous & Papachroni, 2016). There are certain exceptions that are based on the
nature of the; however, the company should altogether specifying gender-specific
rules (Saardchom, 2014). The Human Resource department of the apple should be
aware of thw anti-discrimination policy of the company. Strict guidelines should be
made in order to create a uniformity in hiring. The interviewees of the question
should be neutral; it should not have any bias towards any gender or caste. Staying up
to date is also important in the part of the employees.
5. It is advisable that apple should develop health care centers as this will help the
employees in solving mental as the well physical problem, which is a result of
excessive work pressure on the part of the employees (Oestreicher, 2014).
6. The company in order to develop a better organizational environment, should frame
strict policies as well as practices in the workplace. This will benefit the company and
will further curb the issues which are related to the unsafe work environment. There

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should be an easy approach for the employees so that the employees can easily report
their problems and deal with the bullying practices. The company should have a
strong approach and deal with imposing heavy penalties on the people who are
accused of misconduct in the office environment (Nuckcheddy, 2018).. Most
importantly, there should a female employee in the governing body. This will help the
employees of the female company to report the problem efficiently to the
organization without ant hesitation or discomfort.
7. There should also be a regular survey by the company to scrutinize the companies of
the employees, and the team should also take key insight from the employees. This is
advisable to be done through digital assistance in order to maintain transparency in
the survey and also to make the result of the employees very accessible.
Indications
1. Workplace health and safety: this is a risk assessment on the part of the employers,
which measures the workplace safety of the organization. This assessment would
reflect the idea of whether apple inc. Has been able to provide safe infrastructure for
the company. According to this standard, all the employees should have a level 1,
level 2, and level 3 in the workplace. The positive assessment will show that whether
apple has improved in employee measurement or not.
2. Employee Statistics: this would reflect on the demographics of the employee working
in the organization. The lower age would signify whether the company has employed
any child labor. Apple, as of now, has gender as well as racial bias in the hiring
process. Evaluating the statistics on the basis of gender as well as the race would

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signify whether apple has revamped their hiring policy or not. The main aim is to find
whether the company is bias or unbias.
3. Employee Churning Rate: This implies the turnover of the employee in the company
annually. This also signifies the resignation rate of the employees, which states that
being detailed they are leaving the job. Therefore if Apple had lower employee
churning rate, this would signify that apple has improved, and it has satisfied its
employees.
4. Employee productivity: It should be noted that the increase and improvement in the
performance of the employee would see that there are a transformation and change in
the behavior of the employee. The employee is devoting time and energy to work,
thereby making this work effectively and increasing their performance. This will lead
to higher productivity in the company and, in turn, will benefit the company.
5. Digital Rating: the improvement in the rating of the company would also indicate that
there is a fine balance in work, and the employees are actually enjoying themselves in
work, and thereby they are good rating the company.
Conclusion
Thus from the above discussion, it can be concluded that organizational behavior is one
of the success rates for the company. Proper organizational behavior not only helps in creating a
good work environment in the company it also increases the production of the company, which
in turn benefits the company and helps the company in the growth and the development of the
company. It can be understood from the above discussion that though Apple is one of the
greatest companies which is not only popular among the customers but also the employees,
however, the company processes several organizational issues within it. Some of the issues are

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the bad working condition for the laborers, thereby risking their lives. The company is also
accused of child labor, thus creating a negative image for the company. The company is accused
of pressuring the company and discriminating on the basis of gender, race, and caste and creating
excess working pressure on the employees. The company is also accused of proper misconduct
among the employees. Ther are several solutions the most important being is creating an
environment-friendly employment atmosphere, creating good policies, and also several other
policies. There are several indicators as well, which can measure the success of such policies,
which include improvements in digital ratings, reduction in the employment churning rate, and
so on.

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