Transactions on Human-Computer Interaction

Running Head: HRM 722 Final Assessments
HRM 722 FINAL ASSESSMENTS

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HRM 722 Final Assessments
Table of Contents
Introduction................................................................................................................................3
1. Three different customers of HRIS........................................................................................3
2. Important individuals to be included within the project team................................................5
3. Three areas of HR functions and processes required to be recorded and tracked during
HRMS design planning..............................................................................................................6
Conclusion..................................................................................................................................9
Reference list............................................................................................................................10

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HRM 722 Final Assessments
Introduction
HRIS or Human resource information system is generally a software or online
solution used for data entry and tracking, which meets different needs of HR. This system
helps to perform different functions such as HR planning, recruiting, training and
compensation management. This system can help to integrate different functions of Captiville
and help to gain a competitive advantage. In this assignment discussion of different users of
this system is done. Moreover, a critical evaluation of the project team is also done in this
study. Besides, a brief discussion about different HR areas is done that can facilitate the
planning of HRMS design.
1. Three different customers of HRIS
Different stakeholders Captville can use HRIS for performing different tasks. However,
different types of data are required for different kinds of users. Three customers of HRIS
include managers, technicians, and clerical staff. Explanation of these customers and required
data respectively are discussed below,
● Managers
Directors, presidents, chief executive officers and managers of different departments of
organizations including Captville may use HRIS to manage data of the workforce. Data
related to hiring, staff retention, and management of staff performance. As mentioned
by Al-Dmour, Masa'deh & Obeidat (2017), HRIS is used for managing and manipulating
these kinds of information from organizations by managers. On the other hand, managers can
put these kinds of information into the HRIS to get help in making business decisions that can
support companies to achieve goals and meet business objectives. According to Noutsa,
Kamdjoug & Wamba (2017), there are several other data that are required to manage
employees. For example, managers review information regarding job requisition, the decision
about salary, disciplinary actions, hiring, and enrollment of training programs and promotions

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HRM 722 Final Assessments
of each employee to be engaged with changes in their life cycle. It helps to understand the
benefits of employees from their performance and the issues that they are facing within the
organization.
It has been found that Captville is experiencing higher rates of employee retention. It is
important for them to enhance the job satisfaction of employees to get their complete
engagement. Managers can obtain historical information about employees and real-time
reporting from HRIS products of their choice. For example, they can review data regarding
the performance of employees to make decisions about future opportunities for them
(Tursunbayeva, Bunduchi, Franco & Pagliari, 2019). This aspect can assist managers to make
decisions of promotions, rewards, and punishment for employees.
● Technicians
The role of technicians within an organization is to ensure that appropriate HR staff
members are able to access all information that they need. According to Shrivastava (2019),
technicians are responsible to recognize tools that are required for maintaining the flow of
work associated with human resource management. Technicians of Captville need data
regarding business processes, schedules of tasks and target audience for performing their task
of maintaining workflow. For example, if a report of employee performance needs to be
released 4 times in a year; technicians need the data regarding the subject, target audience,
schedule information. After that, they will convert this information with the help of HRIS
products into technical language.
After converting the task into technical language, technicians understand the entire
plan and work accordingly. As a result, the report will be released according to the plan for
the target audience. According to Dociu (2018), technicians maintain advanced technologies
to make it easier for other users to use technologies. For example, technicians use the data of
business processes and update the portal for employees on a regular basis to maintain